Jack Brickey Expert

yes, a Customer can exist in multiple organizations. Are you not able to achieve this? If not please provide details of how you are attempting.

Can you verify that the Request Type is set for the issue.

I’m not quite following you here I apologize. However, what I might suggest you do is to use labels to identify the issues to meet your needs. Such as add “backlog” to your backlog items. By using labels you can the “clean up” issues once you have moved the to CMP.

Si está hablando de la fecha de vencimiento y está utilizando CMP, puede agregar la fecha de vencimiento a la tarjeta. Sin embargo, tenga en cuenta que no aparecerá dónde está deseando. Para agregar la fecha de vencimiento, haga clic en el botón... En la parte superior derecha de su tablero y seleccione la configuración…

Hi David, See if this previous post helps you resolve your issue - Why-jira-wont-switch-to-software-simplified-workflow 

Is this Trello or Jira question? I was not aware of Trello having Epics. Maybe this is a power up?

Try this JQL in the advanced search… project = xxx and Sprint in closedSprints() and resolution is not empty

Hi Henry, Releases are per project unfortunately. You might see if there is some addon for cross project release management if that is an option.

That page is for Server. You are unable to change this on your own. You can contact Atlassian Support for this request.

You need to be an administrator. Go into the administration section under User management to invite users.

If you are on Cloud you could use Automation for this. Something like this… Trigger - due date changed condition - as required to meet your needs action - edit linked issue due dates

Precisely 

Ok so I moved the post to JSM. now if you are asking if you can have SLAs that equate to 3d the answer is yes. Just do it in hours. Keep in mind that your calendar comes into play here. If you have an 8h work day calendar and you want an SLA that equates to 3 business days that would be 3x8h or 24h. If however the SLA is…

What do you mean by edited? Editing an issue in Jira can consist of a transition a comment updating a field etc. Are you saying that if an issue is updated in any way three times that you automatically want to create a new issue? I think I may have this wrong because that really doesn’t make any sense. Maybe you could…

Expect so.

Hi @Idriss Brockmann-Serbis , just to be clear you are saying that you created a loop transition on your done status and you used a post function in that loop transition to set the resolution to done. Is that correct? Then if you execute that transition you are saying the resolution remains unresolved. Is that correct? I…

What does your workflow look like for subtasks? Often the initial status for issues is “To Do” not “Open”. In my mind the two statuses are the same. If your workflow has both statuses and To Do follows Open and you want. The status to be To Do then you can add an action in your automation to transition to To do.

@Manali Butey , I do not find any current app called “organize capacity planner”. The link is to the version page. Are you confident in the name here? Generally you can access an app ‘s support under the manage apps area.

Hi @kartheek , i’m sorry but I do not understand your post. I do not understand what you mean by iterations here. Can you please explain and refrain your question here?

Hi @Kartikey Bhatia , i’m having a hard time understanding your request. Could you please try to restate your goal? Also you are speaking of SLA’s here but you posted in Jira not Jira Service Management. Can you clarify which product you were speaking about.

Odd. Sure seems like a browser issue or bug.

Yes the best way (?) to mange this is by using dedicated queues by region, e.g. Berlin, etc. or name them by Agent. Agents should not work on issues not assigned to them.

The algorithm used for issues by email is not configurable. If me or serves it actually used to work as you have described. However, in attempts to improve not creating issues where a comment is intended (?) this has changed. 

How are “pending” issues defined? Is this a status? If so you can create a filter and set up a subscription to run monthly. The following JQL would be an example… project = xxxxxx and status = Pending with that said I do not think this is what you want but I need more info to be able to assist more completely.

Hi @Iryna Heine , I assume you are referring to the search bar in the menu bar? If you click into the search bar do you immediately see a list of recent docs? If so if you begin to type the title of one of those displayed does it begin to filter? Can you also try a different browser just to rule this out.

The image is a bit odd for sure. With dashboards you need to share them which it appears you have. You also need to share any underlying filter so please check this. Finally pleas ask others to use a different browser and/or clear cache.

Hi @Sandy , Are you saying you cannot creat a card within a list? I have tested and it works fine. I also tested editing an existing card. I added a description, attached an image and made a comment, all worked fine. I am using the latest iOS 15.1. if this continues I would contact support.

Duplicate post 

Hi @Vincent Most , welcome to the community. You could consider creating a personal Kanban board and use ranking. however this could conflict with any other ranking if that is used within the project. You could use a custom field but TBH the Priority field should be used for this. 

Proforma is coming soon and I hope that it will pair nicely with Automation to achieve goals like this. In the meantime I think Automation should be able to achieve most if not all of your goals. Have you looked at Automation as yet? Maybe create angg NG epic with all your fields and then the automation would trigger ONT…