Jack Brickey Expert

It seems like a Teams or specific PC issue. Can you check with another user or different PC? Have you restarted Teams? This does not seem to be related to Jira.

Can you verify that the "done" issues were in the right-most column when the sprint was closed? For issues to be considered completed in a sprint they must be in the right-most column of the board.

If you are wanting to delete your Atlassian account go to id.atlassian.com and login. Using this url you can close your account- https://id.atlassian.com/manage-profile/close-account

I see. I have not played with creating Confluence pages with automation as yet. Here is what I found in the docs below. It seems the capabilities are not up to your needs as I read it. Create Confluence page * Use smart values here: Yes Creates a Confluence page (or blog) in an Atlassian Cloud site of your choosing. Note…

You would set up a rule as follows: Note - Alternatively you would not have to necessarily create a task you could simply send yourself an email. But then again I think a task would be most appropriate. Otherwise why not just simply add a reminder to a Calendar app that you use?

Have you considered simply adding the Jira issue macro with table format and include the desired fields?

getting back in the share groove, here you go....

@Reni Carlson , it is great to see all these changes rolling out to confluence! I love what you're doing with the place keep it up. ;)

Hi @JensH , Unfortunately there is not looping feature in automation. There is this request that has been open for the suggestion https://codebarrel.atlassian.net/browse/AUT-1312 What you can do is to simply use the If/else condition to create the number of clones that you want. For example, If custom field equals one then…

Hi @Juan Carlos Cardenas Padilla , if you are asking how an issue in JSM automatically results in a JSW issue being opened in a specific project based on the component selected, then my guess would be is that this is being performed buy an automation rule. At least that is exactly how I do this today. The rule could also…

do you have access to the Bulk edit feature? If all the issues belong to a specific epic then you could perform a JQL search for issues with that epic link and then perform a bulk edit. Of course there are some limitations of this feature.

The sum of TIS for a given transition path would give you this. For example, let's assume you have the following statuses and that the "All" transition is used on every status - To Do, In Development, Ready for QA, In QA, Done. Now let's assume that a specific issue has a life cycle as shown below with the (TIS): * To Do…

Escalate is another common UC.

You use this feature to allow the customer to execute the transition. The most common use case is to allow the customer to move the issue to closed on their own accord. But there are certainly any number of other transitions you might elect to expose to the customer.

Hi Brian you can't create a template within a field. The whole purpose of creating a form in JSM is to gather specific info. The bold text in your post lens itself to custom fields that you would present to the customer and either make them optional or required. Of course this also could be done with a Form versus custom…

Is this JSM? Assuming so, the external person would be a customer and that customer must be registered as a user unless you open up the project to be public. In any event the individual will be created as a customer once they engage on an issue. If you could explain your used case a bit more I may have further information…

There is no way of doing this OOTB to the best of my knowledge. You might have a look at the APIs if that's an option for you to see if you could iterate through all the projects together information that could be more easily reviewed.

Hi @Claire Lowry-Hubball , I think what you are looking for is "time in status". Unfortunately this info isn't able to be queried OOTB. What you could consider, although potentially quite messy, is to use custom date fields to record when an issue enters or exits a status. There are a number of community posts on being…

Hi @Jesus Jerez , Parece que estás tratando de evaluar los problemas en función de su trayectoria a través de tu flujo de trabajo. Más específicamente, tiene un estado de verificación y desea encontrar cualquier problema en ese estado con la condición adicional de que hayan hecho la transición fuera del estado a algún…

Yep good call on additional info.

I may still be misunderstanding your point here. However if I have ordered by rank and I have rank enabled then I can re-order tasks on the board using drag and drop. Do you get any error message when you attempt to drag and re-order issues?

Question- as stated in my earlier post, can we assume that once a task is moved to the Done status no other updates will occur to it until it is moved into the Closed status? For example, could someone update a field or make a comment on the issue while in the done status? TBH, this is rarely a valid assumption for most…

Hi @Adam , it is great that you're doing this at all! This is a great practice and highly recommended of course. Now as far as how to test the answer is hard to definitively state since there are so many variables here. What I would say is first and foremost verify that the application does what you wanted to do. After…

Good topic @Andy Gladstone ! Yes indeed the sounds of the ice cream truck bring back amazing memories for me as a child. I would recall playing in the sprinkler out in the backyard and hearing that sound. I would run inside to mom and she would already have her wallet out to hand me a few quarters. For me fresh cut grass…

Here is a link to the documentation- what-is-advanced-searching-in-jira-cloud . There are several articles you can use to learn JQL. I am happy to assist as well. If you run into issues just let me know your goal in words and I will try to turn it into a JQL for you. cheers!

If you wish to order issues on your board you should add ORDER BY Rank ASC to your board's filter. Can you verify if this is your goal?

Hi @IATVirtusa Virtusa , you have listed this as Cloud but I suspect this is inaccurate? You should not see this in the Cloud provided Audit logs. Can you clarify?

Hi @Chinthana H_S Suresh , there is little we can assist with here without details of your CSV. What I might suggest is to simplify your CSV to a bare minimum set of fields just to see if you can get a few issues imported. For example just create a summary in description and see if importing that creates new issues…

Hi Tom, welcome to the Community. There are two options I would suggest. * if you can assume that the last update was transitioning to Done then you can use the JQL Status = Done and updatedDate >= -7d as a condition * if #1 isn't reliable and you must know when an issue transitions to Done then you need to consider…

Nice initiative! ABL is AG (Always Good)! @Jaime Netzer , enjoyed the series and shared here - https://www.linkedin.com/posts/jackbrickey