Jack Brickey Expert

The reply email needs to have the issue Key and subject of initial issue to result in comment rather than new ticket.

Hi @Peer Mohideen S , for an email to be treated as a reply to an existing issue the reply needs to be made to an email from your Jira instance. If a reply is made to the or email that create the issue it will most likely result in a duplicate. There isn't a configuration to alter this behavior.

Hi @Gold, Yoram , there isn't such an option today. You might wish to provide feedback to Atlassian via the in-app feedback link.

Hi @David Stephens , welcome to the community. it is likely that you do not have permissions to create projects. Are you an admin?

@Bader Almarhoon , by the way, I saw that your first post was marked as spam by the system. Sometimes the system makes mistakes here glad that this post made it through.

Agree with @Rilwan Ahmed here. I have never experienced a field disappearing on its own. It could have inadvertently been removed. You might check the Audit log under settings - system though unsure if that action would be recorded or not.

Always a great summary @Jimmy Seddon thanks for taking the time to consolidate the highlights. shared with my LI network 

hi @Khamla Saysanavong , I believe this may have been an incident that has since been resolved. Can you confirm whether you are still experiencing this issue?

Hi @Munir Patel , Is this with all attachment types? Can you try pdf files?

Hi @Asif Rehan , I assume you checked your junk/spam folders? Did your teammate verify that the invite was sent by looking under User Management? If your teammate can send you the site URL can you try to access via the link?

Hi @Jaime Netzer , I have enjoyed the series and this post reveals an excellent initiative and offering. Cheers 

@Jaime Netzer , Thanks for putting this together and sharing.

Also here is an open suggestion for this feature - JRACLOUD-41234 

Hi @Alba Charles , this is an often asked question - "how do I report on time in status". You may want to search for the various responses. That said, Jira unfortunately does not provide a solution for this. There are addon solutions, e.g. Time In Status that provide this info. There also is the possibility of creating an…

Hi @Катаев Артем , what do you mean by SLA fails? The SLA definition above seems malformed, could you please provide the exact JQL query?

What do you mean by grouping dashboards exactly. What behavior do you want? Maybe consider naming the dashboards in a manner such that they are listed together and couple that with using the favorite button. For example AAA Dashboard1, AAA Dashboard2...

Hi @Ashley Leger , that view does not exist in JSM. There is a similar function if you are using ITSM template for "change requests". There is also the ability to leverage the Calendar dashboard gadget to illustrate issue creation within a calendar. 

My mom thought me to bake bread. The house always smelled of fresh baked bread. I love the aromas of fresh baked bread!

Hi @Bhaskar Mahadheer , do you have a specific question about migration?

If you don't like that solution then consider my initial suggestion of three boards.

You should consider parallel sprints. That allow you to use a single backlog but multiple sprints. The teams can drag their issues into different sprints.

Hi @Greg Gibble , I assume that "Last comment" is a custom text field and that automation must update that field with the comment that triggered the rule? Just a guess here. If so then either the field rendering was changed (look at the settings - issues - custom fields) or maybe the automation rule has been altered in…

Hi @Jubilee Kar , I am not following you. Can you restate your goal? A board will display all issues that result from the board's filter. If you wish to have boards display different issues the simply create different filters and create boards based upon each filter.

What do you mean by "removed"? How did you remove it? If you used the Delete issue function then the issue cannot be recovered.

Can you help me understand your use case? I'm a bit confused why you would won't the same backlog in two different scrum boards. Maybe you would want a top level Kanban to hold all of the backlog and the move them to the individual scrum backlogs. Just a thought,

Do your epics have the Version field set? If so removing should prevent that. 

Can you share an image of your subscription?

The users email presents their domain. The effort would be manual (tedious) which makes it difficult to maintain.

Hi @Adam_Chaddock , welcome to the community. if you are asking for the ability to export issues from the Portal as a customer this is not possible. There was a suggestion for this (JSDCLOUD-826 ) but it is shown as not being considered at this time. If you had an agent license you would have the necessary permissions to…

Astronaut 👩‍🚀 I always loved what was going on in the space program and was glued to the TV during the lunar missions.