Jack Brickey Expert

Hey guys, I thought I would chime in here with my two cents FWIW. The Community is, at it's core, a user forum where users seek answers to their questions or share experiences and answers. As Mark points out, answers aren't always what we want to hear. @[deleted] , as you elaborate, people are looking for resolutions to…

The customer does not need a license. Can you click on Knowledge base in the sidebar then click the Knowledge base settings link. It should prompt you thru the steps along with the documentation. Articles will appear to the customer associated with what they search for based upon your config and labels/tags.

Hi @Christopher Tremmel , ok so we will assume CMP. If you click on the ellipses in the upper right you can choose Board settings as shown below. Within board settings you can choose Columns. In this screen you can map you statuses to the desired columns. With that said, I highly recommend that all done category statuses…

Hula @Alejandro Gayol Di Yorio , ¿Estás intentando editar un campo de lista de selección de clientes existente? ¿Y estás diciendo que cuando lo haces, los cambios no se reflejan cuando haces clic en el menú desplegable? Estás editando este campo en configuración - problemas - campos personalizados, ¿correcto?

Hi @Carolyn Morris , welcome to the community. Access to pages and spaces are managed under the Restrictions which exists under the "more" (ellipses). By the fault, a page will inherit from the space or parent. Below is a link to some documentation. add-or-remove-page-restrictions 

Hi @Star , have you as yet reviewed the documentation on creating Knowledge base articles? Here is a reference - write-and-share-knowledge-base-articles .

Hi @Christopher Tremmel , welcome to the community. So to be able to accurately answer your question, can you please answer the following for me? * are you on a company managed or team managed project? He will find the answer in the bottom left-hand corner of your screen. * Are you using scrum or kanban board? In the…

Yes please confirm that the desired field is on the edit screen.

Hi @Stefan M , sorry my input isn't helping. I must be missing your point. My example of the text field was just that, an example. You can edit the text presented under any field within the field configuration. I demonstrate the Priority field below. If this solution isn't what you look for I apologize but it is the only…

Hi @Emerico Vespucci , You can access this from within the application as illustrated below.

Yep I get the benefits you mention and understand your desire. A Jira Admin can add the Components field to your project screens and then filter the board as shown below.

Hi @Lindsey Jensen , Disclaimer – I don't do a lot with JWM projects much so keep that in mind as a percent my fault here. From the information that you have provided it would seem to me that having a project for each big contract would be wise. Then I would deal with the smaller implementations within that…

Hi @Tenzing Doleck , yes this is expected. The post function happens after the event.

hi @Stefan M , I may be off target here but below is an example of where I associated your sample text with a custom text field I created. To accomplish this go to the field configuration find your field and select Edit. 

Hi @Miguel Angel Díaz Polanco , by "edit" do you mean to say that you cannot edit the existing content in the field or are you trying to edit the configuration of custom field under settings > issues > custom fields?

Hi @Rehnuma Noor , I assume you check the marketplace? I did a quick search and found the following but have no idea if it will achieve your goal. Certainly worth a shot - advanced-table-formatting-for-confluence 

Hi Tony, what do you mean by "move". In this context , to me, "move" translates to removing an issue from Jira and having it somehow appear in SharePoint. SharePoint is a document repository while an issue it's not a document. I don't understand the use case here and don't know of any means of moving a Jira issue to…

Hi @subhankar , welcome to the community. The backlog indeed appears different by design. You can view the Epics in the backlog by clicking on the side bar where you see Epics and versions in your diagram. If an issue is assigned to an epic it will display the epic as a lozenge on the issue line.

Organization is a JSM feature. The closest similar feature in JSW is groups.

there is built in automation in cloud - project settings > automation. here is a link to Automation documentation

Hi @Carl Dichter , I assume you are asking about the ability to do this across TMP projects since CMP already supports this. It is a fair question and I think only time will tell. Personally I sort of doubt it given that TMP projects are silos. However, I have heard "hallway" discussions that might suggest otherwise. I…

hi @Carla Olynyk , try this approach... settings (the cog/gear in upper-right) > System then look for Global permissions then check Share Dashboards and filters.

only if you edit the comment at which time you will be presented with the lock icon. soooo...very tedious i'm afraid.

hi @Faith , I am not personally experiencing this. I checked status.atlassian.com and there are no current incidents reported. Having said this, has it been occurring for very long? Have you tried another browser? Are others experiencing this?

NOTE: you need to have the Global setting under General for Comment visibility set to Groups & roles in order to have access to this.

Hi @Anthony Vizza , that is for Atlassian products only. Don't use that, rather go to Apps > Manage apps and find your app then unsubscribe/uninstall.

Hi @Joshua Temple , these cannot be configured unfortunately. I did check for suggestions in JAC but most refer to won't fix - https://jira.atlassian.com/issues/?jql=project%20%3D%20%22Confluence%20Cloud%22%20and%20text%20~%20%22change%20keyboard%20shortcuts%22 

hi @Aswathi D , That is expected behavior. Might I inquire as to your goal? I am struggling to understand a two dimensional table with the issue key or summary used on either axis.

More info for others searching for similar answers regarding deprecation of epic & parent link... deprecation-notice-issue-reparenting-changelogs deprecation-of-the-epic-link-parent-link-and-other-related-fields-in-rest-apis-and-webhooks 

Yes it appears safe (below is the context) It is simply a link to Service Rocket docs. I'm guessing that you have a service rocket add an application. Is that possible? Atlassian is combining the older Epic link and newer Parent into a single entity.