Jack Brickey Expert

you can use Automation and smart values in the body. i think the following should work {{issue.Organizations.first.name}}

To be clear I do not work for Atlassian. Below are a couple of options. * you can provide feedback via the in-app feedback link found under the "?" Icon in the upper right. * you can reach out to support 

Yep...The "Team" situation in Jira is so messy IMO.

Hi @Stas Zhylnikov , sorry, I'm unsure what I am looking at here. There is not enough context for me to assess. Are you saying that you now have Components on the Create screens for some users and not others? Can you share more details? Also the cropped screenshots are not providing sufficient info. Where is the Create…

Someone has unfortunately made the field required and field configuration screen scheme that your project is using does not expose the field for the create screen. The question is should the Field be added or should be required option be removed altogether? Generally speaking components is it a required field. Can you…

jql does not support attachment file size. there may be something in the marketplace but I am not aware of any personally.

TBH, I'm not a fan of horizontal menu change. Why does JWM have to be different from other products which have been working hard to improve the sidebar presentation?

careful with editing existing calendar if it is used elsewhere.

i am not seeing the "Universal Report". What type of project is this and where are you accessing this report?

Hi @Olga Mocan , sorry can you elaborate on where you are selecting Team exactly? maybe a screenshot?

Hi @Swapnil Jayant Joshi , you create a Calendar and define "non-working" days. Then you associate this calendar with your SLAs. Do you see this in your SLA screen? create-a-new-calendar 

Sounds good. For sure the best place to start is History as it will show who/what assigned the issue.

Hi @Huzur Polat , while you can edit the invitation email (project settings > customer notifications) you cannot edit the registration page.

So does the rule trigger and indicate success? If so then please check the History of the issue. I suspect someone or some other rule might be changing the assignee. Without seeing some of the details it is hard to troubleshoot.

No you must be a Jira admin to customize the portal. However, you can allow them to add announcements under Administration > Products...

In the email reply is the issue key, e.g. "HMS-694", in the subject line? Is the reply done on an email "from" the Jira email or maybe from the original reporter? Does this always happen or are there instances where a comment is added when an email reply occurs? Also is this Jira or JSM?

Hi @Oleg Poludnenko , there isn't an option to change this unfortunately.

Hi @Raymart Cruz , unfortunately, no this is not configurable.

Hi @Vishnu Vardhan Chenna , would you mind sharing an image of your rule and also the audit log results from the failed assignments 

https://support.atlassian.com/contact/#/ please note that if you are using a Free plan you won't have access to support. With that said I suspect this is an issue with the drawing app so you might contact them.

You should have avatars on you CMP board too. Note that only avatars for users that have a card on the board will appear. while I suspect over time we will see more convergence between the two there will continue to be differences. You may wish to share your feedback using the in-app feedback link (under the "?" Icon…

Ordering is generally done by ranking. Could you share your board's filter? I'm 

Anytime ! Please consider accepting the answer is such.

Also is there any issue security configured by chance?

Are you able to create other issue types in that project? Can you check the permissions in the project? 

Hi @Ana , indeed, there are various differences between the two. CMP provides a great deal, more flexibility and configurability. As for the epic filter, indeed, that does not exist, at least in the manner that it does in TMP. There are a couple of options in CMP. You could create swim lanes by epic or you could create…

Yes, that is the Customer request type. Unsure exactly what your trigger is but here is an example that might help you move forward with your automation.

Is it images only or text as well? What app are you using for drawing? You may want to contact that vendor. I don't have experience with this app, simply found in the Marketplace but have a look. scroll-pdf-exporter-for-confluence 

Hi @Felipe Beray , welcome to the Community. it seems that you have two or more statuses mapped to a single column in your Kanban board and wish to chang the order of this statuses. Unfortunately, this is not possible. Well, there is a way but I doubt you would want to do so. The order of the statuses has to do with the…

Hi @Antoinette Smith , I am unfamiliar with RequestName. Is this a custom field possibly or maybe you are referring to Customer request type?