Jack Brickey Expert

hi @[deleted] , are you still experiencing this issue? Are you able to create a ticket outside of the board, that is, can you simply used to create button?

Hi @William Trebes , by default comments are not duplicated onto a linked issue. Is it possible that you have an automation that is doing this? Assuming so then you should be able to change the automation such that it does not do the duplication for the LCOC project.

Hi @Suporte Adm Candeias , You can certainly use the built in Automation to do this. Can you describe the conditions under which you would want to create an issue in JWM? The automation would be something like this... trigger - issue created in your JSM project conditions - ??? action - create issue in JWM project If you…

Hi @Pilar Lopez Gracia , The only permission controls that exist for attachments is create and delete. There are no configuration controls for downloading.

Hi @Laura Snoeij , I don't really hear that but I do agree. The automation seems a bit misplaced. Of course if manual Automation isn't used frequently you wouldn't necessarily want it place prominently. It would be great to see some attention applied to this topic IMO.

Hi @Admin ChallengersGames , Welcome to the community. I have not used Notion nor imported documents from that application. I wonder if the following article might be helpful to you - import-content-into-confluence-cloud . I am unsure what options you have of exporting content in Notion. 

I suggest reaching out to Atlassian support.

Thanks for updating us. I suggest extracting this and marking it as accepted.

Hola @Pinkforcrazy , Cuando dices que los problemas están completos, ¿están todos en la columna más correcta? Cuando se cierra un sprint, solo los problemas que están en la columna más a la derecha se considerarán completos. Los problemas que tienen una categoría de estado de "hecho" no son suficientes para ser…

Hi @Ari Herberman , Welcome to the community. Typically this is automatic but the actual behavior depends on a few things. Can you provide more information about your project? Is this a company managed or team manage the project? You can find this information in the bottom left. Is this a Kanban board for a scrum board? as…

I'm not familiar with billing "address". However, all billing info can be found under Administration > Billing then click on Manage on any one of the applications. Here you can edit all billing details. Note - you need to be listed as a Billing contact to access/modify.

Please keep us posted on any response you get on this. I don't recall for sure, but I thought that this has been the case for a long time, if not always. But, I absolutely could be mistaken here.

Hi @Anette Noll , I don't know that I have a full answer for you on this. However, attachments, indeed, do count toward storage. In fact, they are often the largest contributor. I would assume deleting attachments would reduce the storage. I would suggest looking at your Jira software instance to understand what's driving…

Hi @Jannis Friederich , sorry, if my previous response was not clear. What I meant to indicate was that there is no solution for this. This is the default behavior and it is not configurable. I don't know of any workaround. You may wish to reach out to Atlassian support directly to see if there is a better answer for you.

Maybe consider adding a notification to all agents when an issue is assigned. We integrated with Teams and Slack for improved real-time notifications. I certainly would not use "viewing" as a measure of ownership but understand the need to be notified in RT when assigned.

Hi @Jannis Friederich , welcome to the Community. There isn't a configuration for this. I believe the origin of this "create linked issue" was related to when a JSM issue needed to create an associated issue in a SW project and typical desired behavior was to mirror the data in some fields.

Hi @Sagar Gujarati , welcome to the Community. What app is this exactly? Have you reached out to the vendor?

Hi @Chabba, Sunish , yes the branch will bound your issues to those in the Sprint. Use the following and add your action components.

Hi @Amelia Parker , welcome to the Community. Yes this is still the case. I would ask what precisely is your requirement. Do you need to know who has 'ownership' of an issue or do you really want to know who might have a browser viewing an issue. I struggle with the latter as it really doesn't tell me anything other than…

Hi @Mimi Peters , Can you confirm that this is a Company Managed Project (CMP)? Can you check if there are duplicate "Done" statuses under settings > issues > Statuses (sidebar) defined in your instance? 

hi @Phil Bustin , Can you go into the administration section under issues > custom fields then find your field and click on the… On the right. Select associate screens and see which screens your field is associated with.

Hi @Suporte Adm Candeias , The two applications already are able to work together. What exactly do you mean by "integrate". The word itself is too vague to provide a meaningful answer.

Ah...geez...I should have read the error message! 😏

You can export a user report to analyze the last login date of your users. Then you can simply deactivate the old users. Don't delete them as they my ask to be reactivated.

Is it possible that you or someone else already signed up using your domain? I would suspect that this is the case so you may wish to check with others in your organization. The best way to get help with this is to contact Atlassian support directly and select the billing option.

Can you verify that you are at or under the 10 user limit? you will need to do this under settings and user administration. If you are, then you should reach out to Atlassian support and select the billing option For assistance.

You might consider accepting Earl's answer.

It will be interesting to see if there will be "collaborator" concept for JSW users like there is with JSM.

Correct. My point was to do this... * correct the wrongly logged issues by going into work log and deleting the logged time. * now log time on the correct issues

Hi @Fernando Pancetti , you cannot migrate them but you can edit the worklog in those issues where your time was incorrectly logged and then log your time on the correct issues.