Jack Brickey Expert

Hi @Tejas Tejas , I don't understand where you are performing these math expressions. Please provide more context. Thanks!

Hi @Bára Hlynsdóttir , Timeline is a relatively new feature and as such I have not had a lot of experience with it. With that said I'm sure that Done issues are aged off over time. I found this article that explains how to configure this. Unsure if it will meet your goals…

Oh, I see. The Board cannot be changed in that manner. I recommend setting up a Dashboard for this purpose and leverage various gadgets. The Two-dimensional gadget and/or filter results by each assignee would seem to meet your goal.

Can you not reference "time spent"? Do you have a rule you are trying to get to work? If so can you share a screenshot?

Hi @Chenthil Kumar S , this is really old post. I recommend creating a new post with your details. This will ensure the entire Community has the opportunity to see you request. Reply's to older post are rarely seen beyond those that are on the original post.

Cool! 

Hi @Natalie Price , welcome to the Community! Atlassian doesn't have a phone contact support for this situation. The Community is the next best thing or you could consider reaching out to an Atlassian Partner. Do you have some specific questions?

actually customers can approve issues. In a recent client implementation I actually used Automation to edit the Approvers field choosing a Customer upon issue creation based upon a custom field value. You can also let your customers add individual approvers to requests by adding the Approvers field (or a user picker…

No. I am referring to the below. Although to be clear this is for company managed projects not team managed projects. Can you clarify which project type you are using by looking in the bottom left-hand corner?

Hi @ann_huo , Welcome to the community. Please have a look at the project settings and permissions and assess the browse permissions. Compare the groups or roles that have browse access to those associated with the user. Invariably the user Will likely be found to be in one of the roles/groups having browse access.

duplicate post

Hi @Santhoshraj Selvaraj , welcome to the community. I would first suggest having a look at this article as it does a good job of explaining how approvals work and how are you allow I customers to choose the approvers. allow-customers-to-choose-approvers .

hi @Jose Guilherme , Bem-vindo à comunidade. Infelizmente não. Quaisquer imagens serão gravadas como anexos, elas não estarão de acordo com o texto.

Hi @Merle Heidel , I cannot immediately help you with the JMWE script. You could search the community to see if there's something out there on this. However, one possible work around just occurred to me. Assuming that the issue you were having with subtasks transitioning prematurely is human error and not violation then…

Hi @Mykola Sychov , I'm not sure I'm following what you are trying to convey in your images. The point here is if you are trying to create a new cloud instance and receiving that error message then it means the site name has already been taken or is invalid. If you think you are receiving an invalid error then please reach…

Hi @Merle Heidel , you would need an addon app to achieve the "blocking" requirement. A common app for this is Scriptrunner and maybe you have it already? With that said, one potential workaround, would be to use automation, and reset the status back to "to do" if the parent status should prevent the transition. Not ideal,…

Thanks @Ste Wright . Indeed as expected this is Mojang's usage of Jira for their own bug tracking. Note the following from their Summary page... Welcome to the Minecraft: Java Edition Bug Tracker! You can report bugs you've found in Minecraft: Java Edition using this bug tracker. If you're reporting bugs you've found in…

Awesome! Thanks for sharing.

Hi @Petar Simic , any word back?

Hi @Alanoud Alsaif , not sure I follow. The image below illustrates swimlanes by assignee. It allows me to see each members issues and the status of each (via column). What do you mean by "main board page" if not the board shared here?

Hi @yogyata Mehan , see if this article by Alex Koxaras helps. Also there are quite a few past post in the Community on this so I encourage you to use the Search bar as well.

Hi @Alanoud Alsaif , welcome to the community. In team managed projects, you can use the group by filter at the top of your board. You can select assignee here. Well that meet your needs and expectations?

Best to use the Reply box rather than Answer... so if you are using RR you could consider adding to the rule logic to check if the assignee is on leave. Something like... * Refetch data action after RR assign * condition check if Assignee is member of vacation group that you manually manage and if so send email to all…

I did find an example of it being broken then fixed...CONFCLOUD-65693 . It is reasonable to believe that there has been a regression.

Thanks for the detail. Indeed, I am experiencing the same thing. I can disable overview or blog and exit to view the space again, but they are still present, and when I go back into project settings, the two are still enabled. i'm gonna do a bit of research on this. It appears that you're on premium. I might suggest…

Hi @keshu_maharjan , welcome to the Community. unfortunately, there is not a means of tagging or labeling comments. At least out of the box that is the case. If you can formalize a process within your team to use some specific wording within a comment involving requirements, then you could consider using JQL to search the…

As stated in your post... ...Sidebar editing is only available to product and space administrators...

Hi @Petar Simic , what do you see when you go to Space settings? I see the following. 

Hi @Sambhav Swain , are you using automation for Jira? Assuming so, the way you could accomplish this would be to set up a daily automation rule and then you would compare the date field of interest with current date and take the actions that you desire if they are equal. So, in short, you can't trigger on a specific date…

Hi @bhushan , OOTB there isn't a means of easily managing agent leave/vacation. There could be a way of accomplishing this with automation but it will require some effort to manage the vacation list. One question I have is how are you assigning issues to agents? Is this done manually or are you assigning round robin or…