Jack Brickey Expert

@Bill Sheboy , yes indeed! I completely forgot this. :-( Good idea to get clarification here. My understanding/Assumption was that Matthias wanted to pull data from a linked issue into the parent.

Hi @Uri Shavit , welcome to the community. If you are using company managed project (CMP), then you can create a separate board for the other team. However, if you are using a team managed project (TMP), this is not possible. You can check for the project type in the bottom left corner. for CMP create a new board and under…

Ok so to get the dat from the linked issue I would try using variables. Under your branch create three variables: linkedAssignee, linkedSummary, linkedRisk. Then use these variables in your comment for the trigger issue outside of the branch. Something like this... variables: * linkedAssignee - {{issue.assignee}} *…

Hi @Lucas Silvera , No estoy seguro de entenderlo. Los flujos de trabajo están asociados con problemas, no con personas específicas. Los problemas se pueden asignar a diferentes personas en función de su flujo de trabajo/proceso. Sin embargo, esto generalmente debe ser gestionado por el cesionario actual. Es decir, si el…

Recharging is critical! I speak from a very experienced position now that I have retired. It is so easy to become absorbed into the daily grind that you miss the small but so important things in life. oh, and I love the movie! "How can I possibly be expected to handle school on a day like this?”

Hi @Matthias Lochmann try the following smart value... {{issue.summary}} is assigned to {{issue.assignee}} which has the following risk assessment- {{issue.Risk Assessment}} 

Hi @Daiyue Weng , see if this works... go to Billing under Administration and for the product click on the ellipses on the right and select Manage. This will take you to a page where you will see Billing history in the sidebar.

Thanks for clearing this up @Kevin Bui 

Hi @caiello , in my opinion requirements for a feature definitely belongs in something like Confluence. This is especially true if those requirements are applicable across various platforms like in your case. Jira issues in and of themselves should not define the overall requirements. Rather there should be a Jira issue…

Yes, there is Cascading fields in Jira. You will need to speak to your admin about setting it up. creating-dependent-cascading-lists-in-jira-server-datacenter

hi @Manmohan Anand , so unless your customers have Jira application user accounts then they will not be able to access the development issue. Now if they do have accounts then they also will need browse access to the develop project. Regardless I do not believe you can, or at least I do not know how, to remove the full URL…

Yes, more data is always useful when understanding requirements. Regarding the first requirement, I am not familiar enough with any add-ons that allow non-Admins to import data to manipulate issues. That's not saying that they don't exist just that I'm not familiar with them. On the second requirement, my only suggestion…

Hi @zeineb bouassida , welcome to the community. * you do not need an add-on based on what you have conveyed * i need more info on your requirements. you can insert a table in the Description field already. What is the table for and how do you want to use?

hi @Imran Shad , I guess it depends on your implementation. JSM is designed to capture the entire lifecycle of an incident. Is that not what you have in place? The History tab is a good place to see a chronological view of an Incident. You migh look at the Atlassian University as well…

have you explored the APIs? that would be my recommendation. how-to-add-an-attachment-to-a-jira-issue-using-rest-api 

Hi @Ramazan Keskin , this is currently not supported. Here is one open suggestion you may wish to vote for - JSDCLOUD-6077 Allow grouping customer organization 

Hi @Trendy Girl , assuming that we are dealing with company managed projects then the way you achieve this is by associating specific issue types in each project with this existing workflow. If however, you are using team managed projects, then yes you would have to re-create that workflow in each TMP project. which…

Hi @Hira Ahmed Shaikh , You are correct that the updatedby function only allows for a specific user parameter. If you're looking to record who made the latest update you could consider creating an automation rule in conjunction with a custom field. trigger - issue updated action - edit issue and set the custom field to the…

Yes. All add on apps are set to the # of Jira users

You need to adjust the permissions of each project - project settings > permissions. how-do-jira-permissions-work 

Duplicate post

Can you share a screenshot of your rule with the send email selected so I can see details?

hi @shackley , what do you mean by "agent only"? If you mean you wish to have request types that only your agents will see then you can hide them from the portal.

The reason "automated by" shows first is because the list is alphabetical. This cannot be configured unfortunately.

Please consider accepting answer once you are confident it works.

Hi @James Arthur , you might find this useful - integrate-jira-cloud-with-microsoft-teams . * Can this be “activated” for a subset of the org, or is it an all-or-nothing deployment for all of Jira and the company? Our company does use Teams, hence I am sensitive to any changes I could introduce to Teams. YES * If someone…

Agree. I am a big fan of Atlassian products and while I don't always agree with their decisions, 99% of the time I can manage thru those. However, this decision is really really unfortunate. I do appreciate much of what is presented in the upcoming changes, e.g. Only rules that perform a successful action will count…

Yes. Are you having an issue doing so?

Try this... project = ABC AND component = XYZ AND type = "Program Epic" AND (("Date Planned Start" >= "2023/09/01" AND Date Planned Start" <= "2023/12/31") OR ("Date Planned Finish" >= "2023/09/01" AND "Date Planned Finish" < "2024/01/01")) I think I have it right. I am wondering if you need the "finish" bit at all though.…

Hi @Phil Rosen , are you sure the sprint is on the edit screen? Unsure why you would not see it. I assume you started typing into search?