Jack Brickey Expert

agree, worry about it if/when there is a problem. check with Support at that time for guidance.

Hi @[deleted] , So it has been awhile since I did something similar to this so I tried to recreate the condition; unsuccessfully as yet. What I recall doing was using "Option ID" in the comparison type rather than string. The challenge I am having now is establishing the OID. If I get it figured out I will let you know.…

it should be straight forward. for example.... assume I have three columns: To Do, In Progress and Done with five status: To Do, In Progress, Testing, Verified, and Done which are mapped like this: * To Do: To Do * In Progress: In Progress, Testing * Done: Verified, Done Given the above assumptions I would have three…

Hi @Adriana Domínguez Eguiarte , if you are using a Company managed project you can accomplish this. * click on the… In the top right when viewing your board * select board settings, and in the following screen, select card colors * in the drop-down choose queries * construct the various queries based on statuses that are…

Interesting question. I am not aware of one. You can always find the currently supported shortcuts under the "?" Icon or simply press the "?" On your keyboard. 

Hi @Susanne Ekeklint , welcome to the Community. Unfortunately no, you will need to manually recreate the QFs.

Hi @[deleted] , I see "xxx" in the condition. What is the condition you seek? Are you wanting to ensure the epic link has any value or a specific value? If a specific value what is that value? If you are testing for any value use "!=" and leave value empty.

Hi @Mark Woodward , welcome to the community. First, given that you are using a TMP, there are no default screen schemes that are shared across projects. Each TMP project has its own configurations. with that said, let's look closer at your issue. There's some missing information that would allow me to better assess what…

Hi @Dmytro Kravchenko , have you looked at using an Advanced branch associated with a smart value? An example of this is below.

Yes. Have your IT group create a test account that you can log into. Add that email as a test user in Jira. Log into the Outlook account except the invite can you should be good to go.

Hi @Jignesh Jaiswal , i'm not sure I understand the issue. Are you saying that the last component where you attempt to add a label is unsuccessful? Please be sure that the label exists before using in your automation rule. Can you share the audit log?

please consider accepting the answer

Hi @Devon Chan , I've taken the time to create an automation for you which is illustrated below. To be honest I'm a bit perplexed by your use case and how you plan to run this query. I can't imagine that you're checking for the same text repeatedly. Maybe you're wanting some dynamic automation where it would prompt you for…

ok so then you would have had to save and kept the config which I assume you did not based on your post. :-(

could you click on the "Edit issue fields" action and share the screenshot to the right showing the details. Also, as Keith requested please share the Audit log results. Remember, this rule will only work on future issues when an issue is cloned.

Also contact Aura support maybe

Can you share the screenshot where it asks for the config file? Is it a browse function that looks on your computer?

Try this... Trigger - issue created condition - field condition > Type = Bug action - edit issue > assignee - issue reporter (in drop down)

Hi @numer24 , welcome to the community. I might be mistaken, or things may have changed, but I seem to recall that, as you go through the process of importing, it ask you to specify an available configuration file and offered previously saved files. However, if you did not save the configuration, then it will not be there…

I'm not sure if there is a right answer here or not, but let me give you my thoughts on it. possible reasons for deleting a project: * The project was created as a test and has outlived its usefulness * The project was created by mistake and has no real issues that need to be considered historically * similar to number…

Hi @Glenn_Riley1 , based on the limited information here, I cannot advise you on the automation. What do you mean by "from the reporter field"? Are you wanting to simply set the assignee to be the same as the reporter or something else? Please fully explain your use case.

Hi @Stefan , welcome to the community. Have you attempted an automation rule as yet? If so, can you tell me where you are stuck? Without attempting myself, here would be my approach. * trigger – issue created. * Condition - field value > summary contains "CLONE -" * Condition - related issues > linked issues > is cloned by…

Hi @RNDteam7 , welcome to the community. It seems what you are asking for is the ability to apply field permissions to the epic link field. Unfortunately, Jira does not support this natively. You will need to consider an add-on to accomplish this goal. The one thing I would offer as a possible solution would be to exclude…

Hi @Jignesh Jaiswal , Indeed, this is the behavior of this trigger. Unfortunately, that cannot be changed. However, there are ways to accomplish your goal I think. One option would be to create a custom date field that captures the original due date. This could be populated using the same rule. Basically, when the rule was…

Hi @Sinead_Hever , if you are referring to the text under the "Message" box, that is simply an example of how to format your links. So if you format the links as shown within the text box, they should appear once saved. If I'm off base here, please let me know. A screen capture of what you were saying also would help.

Ah.... maybe your question is associated to the Aura add-on application? Unfortunately I do not have experience with this app.

Hi @ConfluenceUser , i'm not sure I am following you here. I want to ensure that your question is indeed associated with Confluence, and if so, could you please elaborate on what you are trying to accomplish within the application?

Hi @Blake , no you don't need to do all those steps manually. The "create linked issue" is a 'button' in JSM that does this for you. Moreover, with automation, you can simplify this even further, and if desired copy comments from the JSW issue to the JSM issue. There are quite a number of posts in the community that…

yes for sure but was wondering if the import might be the culprit. a manual test would confirm maybe. Too, given that the CSV import is manual, the additional step of "run rule" would not be too expensive.

no, that will not work. you need to create an automation rule. I mistakenly assumed that was the environment you were working in. So that I might be able to further assist let's step back a bit. Could you explain your exact use case? What is it that you are trying to accomplish and why? It seems that you wish to create an…