Jack Brickey Expert

It could be that the Admin has restricted who can share filters/dashboard. The below image is from https://xxxxxxx.atlassian.net/secure/admin/GlobalPermissions!default.jspa where xxxxxxx is your instance. If that is the case you need to discuss with your admin to get permissions or have them create/manage the filters and…

Hi @Adrian Bass , here are my thoughts/questions: * are the agents receiving any notifications, e.g. issue assigned, customer comments * check project settings > notifications and verify the agent is in a role that has the "An issue is created" * recheck the possibility that the agent is listed as customer. Be sure to…

Navigate to a Company managed project that you have access to and in the upper right corner click on the ellipses and see if you select create board at the bottom of the drop-down.

Before I offer a specific solution I feel compelled to share my thoughts on trying to Measure performance based on quantity and a subjective complexity. Basically that is conceptually flawed in my opinion. But then again that is none of my business! ;-) I would use a two-dimensional gadget to illustrate the quantity of…

If you are saying that your free instance of Jira is no longer accessible it is very possible that it has been decommissioned after an extended period of being idle. If the instance is accessible by other users please contact your administrator.

There are all sorts of gadgets, and reports that you could consider here. You might want to simply create a dashboard and use pie charts, two dimensional, gadgets, issue, statistics, gadget, etc. You would then create individual filters such as below. let's say that you want to create dashboard that looks at the previous…

@Bernd Gurn , what email app is being used? Maybe set up a rule in the email client to trash or otherwise move unwanted emails from the Atlassian email address?

Hi @Serge Calderara , below is an example of where I search using JQL for an empty child in one of my cascading fields. See if it will help you create your queue. "Operational categorization[Select List (cascading)]" in cascadeOption("Instance Request", None) please note that, if by chance you have added the actual child…

I am not a sports nut but historically I have enjoyed college basketball and football. When in college (North Carolina State) my favorite sport was basketball and was often court-side watching some of the best including Jordan. Though he was on the opposing UNC side it was amazing to watch. I graduated the year the Jim…

Interesting question @Justin Meyer . I have tagged for review and guidance.

Hi @Marc Störmer , Ich bin mit "großer Vorlage" nicht vertraut. Ich vermute, dass es sich um einen Marktplatz, ein Add-on handelt, und tatsächlich habe ich eine App mit diesem Namen gefunden. Angenommen, ich habe Recht, wenn Sie nicht der Administrator sind, würde ich mich beim Administrator erkundigen, ob er die App…

What do you mean by team? If you mean the Team field then no unless the Team is the same as the team associated with a specific scrum board for which the board's velocity report provides that info.

Duplicate post

Good call. I like that gadget.

Hi @Галина Матьяш , Вы не можете восстановить, если действительно удалили. Проверьте следующее на всякий случай. Https://xxxx.atlassian.net/jira/settings/projects/trash Https://xxxx.atlassian.net/jira/settings/projects/archive Где ваш сайт xxxx?

Hi @Patricio Diaz , No hay una función de suma de campos fuera de la caja de tal manera que un dispositivo de tablero pueda mostrar esa información. Podrías exportar a Excel o considerar la aplicación de complemento. Hay una solución que podrías considerar usar la automatización. El enfoque es crear un problema que se…

If you are using Team managed projects the workflow is found under each Issuetype. Can you verify your project type by looking a lower left corner?

Hi @Eric Roetenberg , I have not yet engaged with AI much (a bit in JSM). I would offer the docs in case you have not yet seen - how-to-use-atlassian-intelligence-in-your-tools 

If you are creating from within the app then yes. The report field should be on the create screen but if not add it.

If you are paying for support and are the technical contact you could contact Atlassian support.

I don't believe using an automation variable inside JQL parameters is supported. Have you seen info supporting this?.

Also, please note that you will not be able to achieve the precise formatting that you are illustrating in the body of the email. You can certainly indicate the same information by simply saying previous status was and new status is or whatever text you desire.

Hi @Eleftheria Sourla , let me step back because I feel as though I am off track. by design Jira sends notifications when an issue transitions to a new status to all parties associated with the issue in question. This includes the assignee, the reporter, and all watchers. Is this not happening? You mention that you want to…

Hi @John Fedorczyk , yes Project settings > SLAs , click on the SLA of interest and then edit the goal and add to your current goal(s).

Hi @Mikael Sandberg , isn't that JSM only?

* Hi @Sam Adams , while JSM supports the concept of load-balancing, as well as round, robin and random assignment, JSW does not support this with an automation. Now you might be able to accomplish this using automation and variables, and counting the number of open issues assigned to a specific user, it simply would not be…

Precisely! Glad it worked out.

There isn't a gadget out of the box to support this weekly trend analysis. So you will need to look to the marketplace or simply consider using the Excel extension to export issues into excel. Then if desired, you could capture results in confluence. One other option, though not a table solution would be to use a created…

Great minds...😉

Hi Trevor, Can you try creating a dashboard and adding a single pie chart gadget, and associate your project as the filter. Then select your custom field as the statistic if available. Disclaimer – I have never tried to use a checkbox custom field as a statistic in dashboard gadgets. Please let me know the results. I may…