Jack Brickey Expert

what browser? in the past I have experienced this w/ Firefox. It was (is?) a compatibility issue. Can you check a different browser?

to test where it is coming from disable your post function and see. I'm suspecting it is the standard system event. Previously was the approver the same person that was to receive the notification and now that is not the case. It sure seems like it would be related to 'self-notification' issue even though I see you covered…

correcting the @mention here for @Nic Brough -Adaptavist- to ensure he sees the request.

yep. as Nic mentioned it cannot be done w/o code changes.

@Monique vdB, I’m getting a bit confused by this thread and wondering if it wondering off track from the original intent? What is the goal here ultimately and are we on track with that goal? It may be that collecting the basic questions and answers into an article would be a good end? Note it could certainly just be me…

ha. well none of the rest of us ever doing anything embarrassing like that! ;-) glad you got it figured out.

glad to help. if it met your needs consider accepting the solution by clicking checkmark.

or maybe... project = ABC and (status != Done or (status = done AND resolutiondate >= -7d)) something like that.

if I understand your goal...something like this should work. project = ABC AND resolutiondate >= -7d

yep () are important. :-)

@Elif Alverson, you can certainly open a request w/ Support here sorry hit publish prematurely.... From your new filter "project = DESKTOP AND status = open OR status = closed ORDER BY status DESC" here is what I would expect to see in the actual issues displayed in the board: * All DESKTOP issues in the OPEN status * All…

It clearly is a result of the ~ target release interpretation. I would focus on finding an alternate to that. 

@Elif Alverson, I don't have an immediate answer for you as I'm a bit confused by where you see "projects in board". I expect this is a Server instance which is different than what I see in cloud. I expect @Jobin Kuruvilla [Adaptavist] will have some thoughts here. In the mean time if you can provide more info on where you…

just for giggles and to rule it out...try this snippet of jql in your issue search advanced search - "Target Release" ~ A_mac_1.0.0 what does it return?

Automatically - not w/o an add on app (maybe Better Excel Plugin) Manually - certainly. Just create the desired filter query, export to CSV

@Shannon S, is there any estimate of when the new UI will become permanent? This will be important for admins to know so they can prepare their users (training, documentation, etc.). Secondarily, is the documentation for the new UI remaining up-to-date? p.s. sorry to hi-jack the thread here. 

I'm glad this question was asked. I have been meaning to research this as I really dislike relative dates. That said it appears that for Cloud there is no solution at this time? If anyone knows otherwise I welcome the insight.

@Kristina, I'm unclear what permission change your are specifically speaking about. Can you elaborate? Maybe point to the documentation you are following?

Did this get resolved? If not did you try to clear cache on your browser and/or try an alternate browser?

aha...that explains it. I certainly understand where you would conclude this. However, as this lengthy :-) exchange has shown Server and Cloud look, feel and act quite differently. The icon is what initially thru me off and why I was assuming cloud. I should have gotten to the bottom of this sooner simply by answering the…

so what leads you to believe the icon should be present? Is that in the documentation? If so can you point me to it?

ok then for sure you are on server. I'm unsure how the board should appear (icon) in server. Do you see the icon on some projects but not others?

Now, I'm thinking that you are on server and that this thread may actually be related to your issue but unsure. You indicated your instance is hosted in the cloud but if self-hosted then it is server. Atlassian's Cloud instances will have a url something like company.atlassian.net.

so in General you do not see something like below? Regardless, let me backup and try to clarify a few things and then rewind to your initial problem. * When you create a new project it should create a default board which is viewable on the main project page (the three column icon you mentioned earlier). This default board…

BTW, if you don't want users to see the extra board just change the permissions for now.

are you on server or cloud? I'm on cloud so it may be different on server. In any event let's check a couple other things: * Let's check the project type. In view all projects what do you find in the Type column for the project? * Check location via board settings. Go to the board settings and General and see what the…

So maybe the board is actually tied to your Profile and not the Project. Can you navigate to view all boards and have a look at what you see in the location? example below...

@Jay Rao, Since you have an active sprint associated w/ the board you cannot delete the board until the sprint is completed. So when that happens then delete it before starting the next sprint. Delete it as explained by @Ignacio Pulgar.

Do you know that a board actually exists for the project in question? If not add a board and see if it then shows. 

What form does the change request take? If it is an actual document they could fill it in outside of JSD and attach to the issue when creating. Alternatively you might find that recreating the change request via custom fields in JSD and exposing to the portal would meet the need.