Jack Brickey Expert

I do not know any way of achieving that With automation. I don't really understand the use case for this. Why do you want to create an issue for every customer? Further how often would you do this? Depending on your requirements, it might be that you could create a CSV file and import that as needed to create those issues.…

Yes and it may be easier to create a new project in this way, and then manually move all the issues from the old project to the new project. You can use CSV export/import for this. Again, it all comes down to your requirements. You might be able to get away with a few scheme changes. You just need to ask yourself what's…

Yes. However, depending on your exact goal and how different the projects are will dictate how much manual effort is required. For example, if you want to have the same workflows, issue types, request types, notifications schemes, permission schemes, automation, screens, fields, etc. I would refer you to the documentation.…

If you are using Company managed project then you should use the same schemes and field configurations. The other thing to consider is whether you can use one project.

Oh, and regarding you #1, whether you need to upgrade to premium for planning capabilities, depends completely on your specific requirements. if you find that the current standard solution is not meeting your needs, then I would encourage you to run a trial with premium to see if it does achieve your goals.

Hi @Zmiiov Oleksii , there may be more information needed to answer your question completely. however, based on the data that you have provided and looking at the pricing page from Atlassian, your per user crop cost would increase from $7.77 USD to $14.61. NOTE TO FUTURE READERS: the pricing data here is for Jira only and…

Screenshot?

Hi @Tee Fash , the dates are driven by the data entered in the issues represented in the timeline. If I am missing the point of your question please let me know.

Not really no. You could use create issue by email and could consider adding issue links in the description or comments. You could play around with automation to try an improve linkage. However all of this is not reliable or scalable. Of course there are the APIs which you could use to creat your own backbone sync.

No there is not. You can certainly check the Marketplace but I am unaware of any such offerings. UIs especially when it comes to color presentation is very much a subjective thing and then there is consideration for color blindness and visually impaired. 

If you are the Org admin then you should have access to all spaces. Maybe there is something odd happening with migrated spaces but I am unaware of such an issue. Does this occur with all migrated spaces?

That is odd. Is this issue browser agnostic? What defines an "old story"? Does this behavior only occur on "old issues"? Can you check the History to see if there is some clue, e.g. sprint field changes?

Then you must be on Free version which does not come with official support. This is why you are directed to the Community. I'm not sure what you are experiencing in the way of performance and how slow is slow for you. I will say that cloud at times does suffer from performance hits as new features are introduced. My free…

You can use the new board feature to view all issues. From there you can select any one issue of interest. You can view issues in Queues. There is any OOTB solution for "colorful" viewing. Is there a specific goal?

Hi @Ushna Sarfaraz , welcome to the community. So if you add a field that is of type single select, then you could add the risk values to that field. Then, when the epic is created, or maybe risk assessed after the fact, the proper value could be selected. I don't know what you mean by a risk being open or closed. Risk is…

I think you will want customer permissions like this... The trick though is how will new customers get funneled into the appropriate organizations? This is going to have to involve some agent action.

You might contact Atlassian support

As Hannes conveyed, If you wish to get the children of an In progress Epic that isn't possible with OOTB JQL. I am perplexed by your statement that the presented JQL worked for you previously. Could you please respond/elaborate?

Hi @christopher.branaman , I would recommend that you use a smartvalue with custom Field ID rather than name. If you go to your settings and then in the sidebar select custom fields find your field and edit details. In the URL you should see the customer field ID at the end. for example...…

Hi @Richard C_ Davis , So epic status still exists in the new world. At least it does for me currently. Keep in mind that epic status is not the same thing as the issue status. So epics fundamentally have two different statuses. When you mark an epics status to done it's not the same as setting the epic's "Epic Status" to…

Hi @William Evans , Can you please confirm that these individuals do receive notifications some of the times for the same project. I just want to rule out the possibility that some users never receive a notification or they receive notifications in one project but not another. Assuming a single user in a specific project…

Hi @Pavan , that can sure be frustrating! As a Jira/Confluence user myself I would recommend that you contact Atlassian support directly so they could more completely support you on this issue. The Community has very little they can offer regarding perceived performance issues.

You would have to generate that yourself.

So I assume that the culprit is moved from done to some 'not-done' status which results in the resolution being cleared along with the resolved date. Then if it is moved to Done again the resolution and resolved date are set. I need to see the details of this issue to understand how it is filtered based on the current…

Hi @Contracting PLUS , welcome to the Community! so that isn't the advanced search. But let's get to the actual requirement/goal. If you want a view of all issues in a form that allows you to dynamically select the assignee then consider using the Board and then select the avatar of the assignee/agent at the top.

Hi @Ntamen kamogne harry Michel , you can create a free space or if desired create a trial Standard/premium - https://www.atlassian.com/software/confluence/pricing 

Hi @Yasmin Osman , I would simply create a new project in the destination Jira instance and then import the exported issues from the internal instance. import-data-to-a-software-project-using-a-csv-file/ 

edited!! I needed to change the #3 component to be "<= -7d" since you want issues that have been resolved at least 7d in the past. If you actually want more than 7d ago then remove the "=". I assume that your #2 and #3 are also resolved issues. Try this... resolution is EMPTY OR (resolution is not empty and labels in…

Hi @Irina Harutiunian , I have not interrogated the results in some time. I do recall looking into this years ago when I first played with it so I could better understand. I will offer the following article in hopes it helps. how-resolution-time-is-calculated 

Hi @Ray , are you cloning this issue? I would suggest linking the clone to the original. In this way the clones will show on the original as links.