Jack Brickey Expert

Your question is unclear. Start to work on what? If you are trying to just get starter with stride you may wish to read this article.

Try to reopen and then resolve and be sure to set the Resolution value. Do you have other such issues? Can you inspect the entire history of this one issue for any clues?

this is an often asked question and there are a number of answers already. Here is a quick summary... * Assignee in Jira = a single user account * You can't have multiple users in the Assignee field * You could consider creating a dummy user account that represents no actual user but resolved to an email account in your…

redacted info that isn't for public consumption. agree w/ contacting support.

i you get to the final answer please post here to the benefit of others.

if you do reach out to Atlassian and ultimately find the answer please include here as a final solution.

if you own the board just go to Board settings > Swimlanes and change to meet your needs

@Rod, If i understand your question correctly you will find any copied WFs that have not yet be associated to any issuetypes in the "Inactive" area. At the very bottom of your first screenshot you will see the word Inactive. Click that and it will expand.

@José Orozco, please go to the project > Project settings > Permissions screen and observe which groups/role have access to the various actions: Browse, edit, assign, etc. Edit the permission to limit to Admins and the two people you want. I would recommend you create a group for the two people personally and set the group…

@Rod, welcome to the Community. I'm a bit confused on your issue. Your title would seem to indicate you have an issue with creating issues from emails but the thread you provided a link to is dealing w/ editing the fields associated w/ request types. Can you please articulate what you are attempting to do but cannot?

The challenge I have run into w/ Agile is associated with the development of embedded solutions. That is, where a company is developing the hardware system and overlaying the software. Personally, I have not even considered inserting agile into the hardware piece but certainly have on the software deliverables. The…

Another Atlassian attempt to assure absorption of articles.

@Teage_Watson, i'm not 100% sure where you are going w/ this but one option I would look at is the use of either Components or a Custom Field. Then you can create queues based on the field and direct the appropriate agent to 'their' queue. With that said, the tasks are not hidden from them.

I would recommend reaching out to Atlassian support so they can log into your instance and inspect. 

Columns = Statuses, movements between columns equate to transitions between statuses. If you want to only get notified when moving from a specific status to another specific status then you should consider using automation. I haven’t set this specific scenario up TBH and there are other ways to achieve but won’t recommend…

Ah, ok. yes. you cannot perform a JQL on those properties as they are not fields associated w/ issues. JQL works on issues. But as noted by Nic in the above thread you can copy a property into a field if that is desired.

@Agnieszka, that seems 'broken' to me. If you can create all issue types via the "+" method for the project in question but not on the backlog then I would reach out to Atlassian Support

@Andrea Miller, welcome to the community. First I want to note that "projects" don't move between columns but rather "issues" do. Alerts, or rather notifications are configured a the project level based on the action. If you are an admin you can change the settings as desired by going to the project in questions then…

@Paul Neat, user property key? can you educate me on what this refers to? Example field etc?

Just deactivate user. As you are seeing, deleting user is quite painful 

so the autocomplete actually presents you with the label you are looking for and you select it? and the JQL search actually present you with the list of issues you want to have the red bar? Are you on cloud or server? As a side note, i wouldn't recommend using labels for blocked issue but would favor a status. Labels get…

@Agnieszka, welcome to the Community. I assume you are speaking of the "what needs to get done" function at the bottom of the board? If so there should be a down arrow to select the type - see below.

it is working for me in Cloud (see below). Question, when you begin to type BLOCKED in the JQL do you get the auto-complete box where BLOCKED shows? If so please select the label from there. If you do not see the label then chances are you are not entering it as correctly, remember case-sensitive.

agree w/ Danny. All custom fields in Jira actually have a unique ID partially to protect against this situation. I do wish that Jira would require unique custom fields and not allow dups. However, that isn't going to change I expect. @LEM, you will either need to choose the correct one or ideally change one of the custom…

@Rahul Kumar, we are users like you so we can't provide direct support just guidance and hopefully answers. Please provide details of what you have done. Screenshots of you email config. Feel free to redact the details of the email given this is public forum if you wish. By the way, you can get to the server doc via the…

We need more info

Why do you need to delete vs just disable? If you must delete then assign all issues that the user is currently assigned to to unassigned. 

you cannot run two sprints off of a single board. see Nic's answer above.

@Rahul Kumar, please see this article - Receiving requests by email

@Cecil Dearborne, what issue are you having exactly? Can you share the JQL that isn’t working for you?