Jack Brickey Expert

I'm on cloud these days which does not actually have the No Category but do recall server did. In cloud, if you do not change it default to "To Do". Question - in Server, when you create a new status does it default to No Category? I assume so. If indeed that is the case I would say this is because when admins create new…

I haven't tried this but I'm pretty sure if they are in the approval list they can indeed pick themselves. There are no restrictions of comparing requestor to approver.

Not in my Cloud instance. If this persists I would reach out to Atlassian Support

@Bettina, welcome to the community. I believe you can meet your goal by simply setting up the Kanbans to only include the issues that apply. That is... * Pending Kanban ~ project = abc and status = Pending. In this board you will stack rank your issues. Once they are ready for development they are moved to the appropriate…

As Anton conveys I would simply add a Validator to the field on moving an issue to Done. Easy Peasy.

corrected link from Anton

The Marketplace - time reports

This isn’t an SLA issue but a workflow issue. That is, you should look at restricting the transitions in you workflow. It could be that you current have a simplified workflow where you can transition from any status to any status. If your process requires that the reporter needs to have a say in the process then mayb…

Yes they will remain intact. 

* Create a group under user management * add JSW users to the group * edit the permissions in the JSD project to include the group for browse, comment

@Josh Drum, I use Automation Lite for Jira Cloud (free) to accomplish this functionality. there is a version for server as well.

@Catherine Aldrich, this question has been asked and answered many times w/in the Community. You can search and find them or look to the bottom left of this page under Related Content for a sample. Basically the answer is no, Jira requires a user to be the reporter. But I recommend you read some of the existing answers to…

Not via Jira. You could consider forwarding the report thru your email system and configure receipt verified. However, I don't find this useful since all it means is they marked it as read not that they actually read it.

@Ole Tranberg, welcome to the Community. Given what you have written I'm not sure I understand where the issue lies. You can easily create each sprint in the backlog ahead of time if you like though it is not necessary. There are version reports that can be used that should achieve your goal on "release progress". You…

You cannot change the guideline after sprint starts. Any changes in estimation will be recorded as churn as it should be. The guideline is a static capture of the plan at the time of commit. 

it sure seems that if you guys have it set up as above it would be something on the Outlook side TBH.

Guys, here is what i have set up on my config and as I said it works fine. Bill, as you mentioned it needs to be a real email user and not shared which is what you have done. If these settings don't work I would definitely seek Atlassian's assistance.

If memory serves it only took 5m for us. Define a new O365 email, enter it into the project emails configuration and attach to a request type. I will look at how the email is configured in O365 and comment back here. If possible could you post screenshots of your project config email screen?

This is working fine for me so a bit perplexed as to why it is not for others. @Bill Kunneke and @Allan Libby did you open a support request w/ Atlassian Support?

Jira is designed around having a single executable issue. Single owner for accountability etc. what you outlined really represents a story with subtasks. With that said you can look at the Marketplace and search for possible solutions. 

You could create custom tasks but I would not. The right solution is to have three subtasks under the main task. 

Lucas, unfortunately I do not as I am simply a user like yourself. I haven’t looked at the current ordering so am not quite sure but doubt it is random. I would have expected chronological with newest at the top but need to look and assess. 

Please refeeence this article.

OOTB you are limited. Please review this article you can do more thru addons , e.g. Refined Theme

well that is good news i guess. :-) I would suggest you create a new Answer here and click the checkmark once done.

@Rod, thanks for pinging me as I had forgotten about this thread. Let me try to jump back in. Can you share a list (screenshot) of the actual fields configured for the Technical Support request type? One thing I don't understand in your last screenshot is the error message and its appearance on the screen shown. It doesn't…

if you are the admin... navigate to project > Project Settings >Notifications > Issue Assigned should be set to current assignee

This is not possible at this time. There are suggestions open with Atlassian to support and I expect they ultimately will do so.

Atlassian has ceased creation of new Stride licenses so I expect that is the cause.

@Loni, I’m not sure if this meets your needs but you could consider constructing a set of filters using the currentuser() function in JQL then using those filters on a dashboard. This will allow Andy one using the dashboard to see only their issues. Be sure to share the filters and dashboard as appropriate to meet your…