Jack Brickey Expert

here is a pic of next year's swag so - DO NOT MISS SUMMIT 2019! they are struggling w/ finding an appropriate bag though. ;-)

@Artyom Veselov, I have never seen any discussion regarding migration specifically from Reamaze and a quick search didn't turn anything up. There certainly isn't any template specific to Reamaze so your option is to use CSV import. As long as you can export to csv/excel, clean it up a bit then you can easily import. I…

Here are some addons I could suggest: Tempo Timesheets worklogpro-timesheets-for-jira Time Reports I suspect you will be able to achieve most if not all of your requirements w/ one or more of these. It may be that the implementation won't end up precisely as you would like but quite close. Cheers!

Thanks for checking. Let me do a bit of testing in my instance to observe the behavior just to get another baseline. I will get to this later today and get back to you.

@Zohar Bazak, this topic has been discussed previously in the Community and in the bottom right corner here is related content. You may want to look at the first one: https://community.atlassian.com/t5/Jira-Service-Desk-discussions/Pre-bought-support-hours-logging-against-allocated-hours/m-p/583189#M8 note there isn’t a…

Please try to enter your issue matches filter into a ‘search for issues’ JQL and see if it returns any results or throws an error.

@China infrastructure, have you reviewed and followed this document?

That appears to be the case unfortunately. I expect, but have not tried this, using Automation for Jira Cloud could achieve the goal. Another thing you might try, although a bit messy, is to set a field via the default automation and then in the workflow add a post function to edit the participant field. Unsure but worth a…

I don’t know of any that will achieve your goal. You might have a look at extension-for-jira-service-desk

The only thing you can change are the filter names used to create the gadgets.

Matt, for sure you have a workflow defined. as soon as you create a project you have a workflow by default. You would not be able to create an issue w/o a WF. Have a look at @Kimberly Deal _Columbus ACE_ input as i'm sure that is the issue here.

can you provide a screenshot of what you are seeing. the answer depends on a few things and this would help me zero in on the issue. It might be that you do not have permissions to create a sub-task but more likely that you may not have sub-task issuetype defined for the project. You can check this by going to project >…

you might consider the Time Reports addon. I use it and it work well for my team. Basically, you could create a dashboard and use the same filter from your Kanban board on the Timesheet gadget.

It sounds like there may be an automation rule that is setup to add the admin. Have a look at your rules (something to do with breach) and see if that is the case and remove.

@scott.coleman, welcome to the Community. Can you provide a link to the document you are referencing? I'm not immediately familiar w/ the term "Featured Boards".

you will need an addon for this. Take a look at Scriptrunner or maybe PowerScripts. There is a very old suggestion JRASERVER-23038 associated with this capability.

You are most welcome Stephanie. If your question is now resolved be sure to click the checkmark above to accept solution as it helps others when they have a similar question.

@Stephanie Beach, while I do not use this way I do know others that have. It is easy to configure for sure. Generally, I will only callout the "Highest" priority and call the Expedite. Often this is there by default when you create a board. To do what you are asking... * click on board settings * click on swimlanes *…

So Organizations are basically a group that has customers added to it. It bounds the sharing (Participants) of issues depending on how you have the Customer Permissions configured (below). By default customers in an org are not going to see all issues opened by other customers in the org, they have to be added as a…

@Richard King, I suggest you try creating a new board in project A altogether and observe the results.

Hi @Maja Aagaard. Can you verify the status category of To Do by selecting in the WF editor and select edit. Screendshot? Make sure it is To Do and publish.

@Genevieve (Refined Partner Manager), thanks for this great article. I'm amazed at how quickly things flipped for your company. It is always good to see companies that embrace change especially in diversity. I like the chart on 15yr olds. Interesting how Bulgaria and Montenegro stand out among the crowd. I wonder why that…

@Amir, welcome to the Community. The statuses you are mentioning are not default statuses so I am wondering if these are simply custom statuses or if you may be using a Test addon. I am also not fully following your question. Can you provide more details on this? Maybe even some screen shots to help illustrate things.

@Max Foerster - K15t, is there a laptop under there? ;-)

Unfortunately you can’t do this AFAIK. If my answers have helped please be sure to click the check mark as it helps other when searching. 

Hmm, I have never seen it In days. I think it always will be an hours. Where did you set the estimation to days? If you are referring to entering in say Original estimate in days that gets converted to hours. 

 Generally best open a new question. However go ahead and ask here

 Then the details I provided should work for you. give it a try and let me know. 

@Angela Williams, welcome to the Community. The exact steps depend on a few things. First are you on Cloud or Server? If Cloud what project template did you use to create the project? While contemplating those questions try the following: project > project settings > workflows find your workflow and edit in diagram mode.…

well....it used to be the type would indicate "Agility" at least that is how i remember it. Recently, they have changed it to say Software. No idea why they did that. :-( Basically if you go to your project and you see something like below it is an agility project. I'm sure it is if you see "Manage rules". Personally, I…