Jack Brickey Expert

I tried Chrome Version 71.0.3578.80 and it seems ok to me as it does in FF and Safari. I still suspect this is a browser issue TBH. However, if you wish you could reach out to Atlassian Support. and if you wish to un-accept an answer just click on the "Accepted Answer".

Place users in a group under User Management > Groups and then use those groups in the permission scheme for the specific project. I expect everyone is showing up under a default group, e.g. Jira Users or something.

It would be nice if the Two-Dimensional gadget for Dashboards had the Organization as an option but it does not. :-( I use an app called Time Reports that might prove useful for this. There may be a clever way to do this natively but doesn't come to mind at the moment.

As Red conveyed - you will have a parent link that gets you to the main portal and therein you will have links to the various projects. Using the new portal UI view it would look like this. You can provide the customers a link to the primary page. The URLs for the child pages will be .../1, .../2, etc.

interesting I have it in my Cloud instance...

The to do, in progress, done are not actual statuses but rather represent the status category. For example if “on hold” is associated with the “To Do” category they will be counted in the “issues to do”.

Being closed can be dealt with by simple bulk edit once created. You can even label all of these so they will show as historic. Again tedious but certainly doable. I would even use a special email to forward from so they would signify the historic event and could be filtered for easily for the bulk edits. All that said, I…

So is the situation as follows? prior to installing JSD you were supporting customer by email alone and you would like to locate all of those past emails and, using some process, convert those emails into histori JSD issues? if so that is an interesting (and tedious) task for sure. Here are some thoughts: * forward each…

I head out to pick up some interesting wood for a new project. I’m overdue for starting my next project too. 😦 I need some me time.

I miss the fall seasons in NC. Austin, with the live oaks and cedars just don’t produce. There are a few trees here and there but nothing as specas the mountains of NC.

You can edit your notifications under project settings > customer notifications. Here is an example of what my Public Comment notification rule looks like

Not to my knowledge. I would discuss with your admin. It might be you already have Scriptrunner installed or another app that could accomplish.

@Rakesh Kumar Perumandla, I don’t understand your question. Are you saying you added an agent to JSD (invite team) entering their email and they did not receive? Or is there some other issue?

Is a user actually triggering these, e.g. thru a transition or comment? It appears that this is a timed event and as such the system is triggering the automation. If this is true I suspect you must designate the user. I use a system defined user for most automations.

@Lava Kumar Dukanam _Appfire_, are you sure this is correct, I mean did you test it? A couple concerns I have here: The first part will result only in issuetype of stories which is good but the AND will fail as Epic Status is not field associated w/ the Stories that were found in the first part of the query. That is to say…

this question is quite similar to one I engaged on earlier but can't find at the moment. I was hoping to find it as I think i left it incomplete. I believe that you would need a plugin, e.g. Scriptrunner and leverage the Issuefunction jql function to build a filter for your board that will display only issues where the…

and from your post @Jo Steele we now have a response from Atlassian as follows... <<SNIP>> This is a feature rolled out by Atlassian in an attempt to improve the navigation experience within JIRA. There are no plans to be removing the Dashboards page and its functionality; however, we are currently exploring opportunities…

you need to ensure the JSW users are customer and do not have access to the project. As you said remove the Create permission for those users. Start w/ one user and test it out then repeat.

no idea on this but maybe this article will help? - https://www.atlassian.com/licensing/purchase-licensing

Loving the advent @Thomas Schlegel. I found my way to the 2-truths-1-lie.

I missed this the first time around thanks to @Thomas Schlegel advent calendar I found my way here... * I am an only child * I have survived three vehicle crashes * I am an accomplished cook

do you have a ticket number on that? what did they say? I'm certainly intrigued w/ the cause.

@Margarida Valadão, I'm unclear what your question is and how it relates to Jira. Can you explain further? RFI = Request for Information? Invoices? do you mean your Jira billing invoices or something else?

You are most welcome. If your question is now resolved be sure to click the "Accept answer" above as it helps others when they have a similar question.

testing @mention here to see if it throws error - @Nir Haimov

Not for JSD. Where are you getting connection refused? Here are my settings.

Often when using the Organization feature all customers within an Organization are of the same domain. In this case you can create a queues based upon Organizations.

Not OOTB. You might check the Marketplace for possible solutions. For example, I am using Automation for Jira and it has a means of issuing a notification in messaging applications e.g. Microsoft Teams if I recall correctly. While this isn’t a pop up in Jira it might work for you. One other thought is to use a dashboard or…

No additional purchases are required. Jira core is already included with your Jira SW.

@Jo Steele, you are the second person that has reported this today (see this post). I am suspecting that Atlassian has made an update to some instances that has resulted in this change. My instance is still displaying the last dashboard I visited. So either the plan is to roll out the new default or it will get corrected…