Jack Brickey Expert

@vicm, so I’m quite confused here as the image you shared is not a NG project. Are you mixing two issues/projects in one question? If you are not seeing the start sprint for the “WDP-UI” project then as @Prakhar Srivastav {Appfire} mentioned please check that you have manage sprint permissions. If this is the project you…

That document appears to be wrong. Likely a copy from the “Classic” documentation or possibly it was there during beta but don’t recall seeing it then.

You should be consider if you want to set it as required as mentioned by others here. While this will indeed work, you will end up having it required for other projects which you may not want. If you want it required in only one case then use Validation on the associated workflow. Intro to this below... * edit workflow in…

@Prakhar Srivastav {Appfire}, this is associated with Next-gen projects (cloud only) for which permissions are a thing of the past. At least as the document in your link presents.

@vicm, Ensure you have the Sprints feature enabled - project > Features > turn on Sprints if not on.

what type of users are in the group? JSD agents, JSW user other? Have you added the group to the "Create" notification scheme? Can the users in that group browse the project and view issues? Can you share some screenshots that tell the story of you current settings, e.g. group, project, permissions, notifications?

you can certainly do this but, if there are a lot, it will be painful. You basically use Bulk edit function. Here is my recommendation * First use Bulk edit to identify as many as you can based upon the Summary.* construct a JQL filter in the Search issues view, e.g project = ABC and status != resolved and you will be…

@Danny Hooe, welcome to the community. you certainly can sort your list just as you can w/ Jira. they are both based on Jira Core. Queues in JSD allow sorting ASC/DESC simply by clicking on the header. If you want to edit the default for a queue just edit it in Advanced mode and edit the filter and save it.

If you are on cloud and using a Next-gen project sub-tasks are not yet supported. Roadmap

Cc should be added as "Participants". At least that is how i recall it working. haven't tested in some time.

@jaybarts, welcome to the Community. I'm using cloud so maybe Server is different here but doubt it. Those 'users' should not be counting as agents I would think. When you go to user management and list all active JSD access users what do you see. I would expect to see only those real users. Are you saying you don't have…

as for the Customers, you can leave or remove. they are free users.

You are billed for active agents only. So if you remove all agents from propsysadmin then you will not be billed for that instance. Once done, to confirm, go to the billing section of that instance. I assume the agents that were in propsysadmin will need to be added to Propeller but that is for you to determine.

@Pooja, it has been awhile since I looked at this but, while Server supports this by allowing you to insert the “approval” as a variable into the Approval notification, Cloud does not.

Hi @Ravi Mistry. Your question is a bit confusing but it sounds like you have two cloud accounts and want to merge them. Is this the case? If so the steps to do so and you want/need to move project and issues over form the old one then I would likely export and import. Once you are happy with the results then simply delete…

Correct, comments would not produce usable results.

@Bartlett, Leigh, welcome to the community! Automation doesn’t ‘sit in front’ of the JSD email handler so automation actions will occur too late to prevent creation. While I have not personally attempted to prevent blocking creation of issues, here are a couple things I would investigate (in order): * for the system(s)…

The only option I am aware of is to go with Jira Data Center

Hi @Marianne Parris and welcome to the community. There are a couple of options. First it sounds like you have the issues already duplicated in JSD, is that the case? If not then you could import them such that the status is retained from the original system. However, if they are already in JSD then we will need to take an…

@chris o'connor, welcome to the Community. You would require an addon app for that, e.g. Scriptrunner. If you glance to the right on this page you will find "Related content" and the first link in that list is How to list all members of a certain project role. You may find that useful.

I’m thrilled and honored to be a part of this list of outstanding contributors as well as the entire Community. Congratulations to everyone and thanks for all you do to make the Community great!

I don’t know. I would suggest using the Give feedback option located under your avatar.

Hi Gary, the reports are more limited on NG projects however, to enable reports for NG go to project > Project settings > Features, enable Reports and you will see what is there in the sidebar after that.

Hi @Christine Guarderas, Next-gen is a simplified template that has built-in non-configurable notifications. You might want to keep an eye on the public roadmap and/or you may wish to present feedback to Atlassian via the give feedback link under your avatar bottom left.

no it does not. they are separate.

There is the means of copying a board and then you can edit the copy and change the filter. I believe this will retain all settings. However, there is no board scheme that can be applied to a board. While projects have templates and schemes that can be shared across projects Boards do not have that same concept.

You are correct @Manon Soubies-Camy and what I suspected @Jochem Klinkhamer screenshot to represent. I do wish that the search was on both personally and may check JAC to see if there is a request for such already.

ok. so I would recommend the automation path. look at the Marketplace for addons, e.g. Automation for Jira, Power Scripts, Scriptrunner, etc. However, if the dynamic criteria gets complicated or changes w/ time this may become unwieldy. If this doesn't work for you , if you could provide a problem statement that describes…

@Anna Litz, adding to Fadoua's input here. It would help to understand more on your goals here. For example do you want issues that meet certain criteria to never show on the board (change the board filter to exclude) or just hide temporarily (quick filter). Just to be clear the board is simply a visual representation of a…

I don't understand "f.e 2 task ..." also what does TSK-1 and TSK-2 represent? It seems like you are asking if you can dynamically place a URL address into a URL field? Or maybe you have only two URLs you are deal with? I'm going out on a limb here and would suggest considering using automation to place the appropriate URL…