Jack Brickey Expert

it depends on your exact requirements. As Alexey mentioned an addon like Tempo or maybe the simpler but less powerful Time Reports for Jira will work well. However, you can accomplish some details natively. * Create a dashboard * Create a filter and save that represents what you want or if you want all issue for a project…

Good point @Alexey Matveev. I was assuming the sum display was desired in the issue detail view but for sure this view is a good solution!

This is a duplicate post it seems. Please reference the original for resolution- Bug-in-editing-a-workflow

* You would need an addon email handler to parse the email to create issues with the desired results * You could use automation to alert others. The built in automation “may” work for you depending on your specific needs. 

There is no way to do this at least natively. Maybe an addon but “releases” in JSD is a foreign concept to me and unsure how this is even accomplished.

@Manuel Solans, welcome to the Community. The title of your post seems misaligned with the body. I will hit bot questions here... * email queue - you can’t email a queue directly but you can copy the JQL, create and save a filter then share the results. You can even set up a subscription to email at a prescribed interval.…

It is currently not possible to change the columns for the portal. There are a number of open suggestions for this with Atlassian. Here is one that you can watch and vote for - JSDCLOUD-3932

I have never used story point on an epic. That seems problematic to me. At one point I was using an addon called Epic Sum Up. You might want to have a look at it to see if it meets your need. While there is the ability to roll up estimates from sub tasks to Stories or Tasks this does not exist for epics AFAIK.

I don’t fully understand. If an issue is emailed to JSD the only fields (without an addon) that are processed are the subject of the email and the body. An issue is created in JSD with the Summary = Subject and the body = Description. so how would you differentiate impacting vs non-impacting?

filter looks ok. i'm now wondering if we are dealing w/ a permission issue associated with one of the projects that uses that label. Some things to try to prove/disprove: * Do you know all the projects that use this label? Can you access each and every project? * If you go to search for issues and enter the JQL of "labels…

ok so i'm going to try to translate what I think you are saying into Jira terms and then working on the assumption that I have it correct, provide you some guidance. You have a project where you are tracking issues. You have some number of issuetypes of which one is termed "call". All issues of type "call" will appear on a…

how about a free plugin? I use Automation for Jira Lite which provide 300/mo automations. might not be enough or you may just not want a plugin at all?

you can also use Groups feature rather than role. TBH, i really don't know the pros/cons of the two in this case.

Sadly it is missing from the gadgets and reports. You can create a filter and export to CSV where you can use excel or consider an addon e.g. EasyBI.

just add to your filter "...AND Assignee != currentuser()" does that give you what you want?

but wait maybe the issue here is that the filter you are using "Basecamp Filter" is only showing issues that are "In Progress"? If that is the case you simply need to widen your filter or create a new filter and new Calendar gadget for your "backlog".

Hi Elle, i'm not sure what you mean exactly by "backlog". Is that a status? The calendar is a capture of every issue on the day it was created regardless of status. For example I can go back to December and find an issue created on say 12/14 and clicking it now will show it Resolved.

@Jibraan Tariq, so it used to be that Organizations was not exported at all. However, in Cloud I just tested and it is there, sort of. What you will get for Organization is a simple reference number that equates to the chronological number of when the organization was added to the entire instance. For example: Let's say…

Excellent input Andrew! I suspected the headers were being used as they are more reliable than text in the subject.

@Aleksandra Bodalska, i moved this post to what I think is the best collection - Jira Software. But you also include Portfolio and Confluence here which is a bit confusing to me. In any event, if you are asking about changing the default share permissions for filters in Jira this cannot be done. They default to the creator…

Thanks Josh and Fadoua for jumping in here!!

ah ok so you are using Gmail. I'm assuming you have never had this working w/ the gmail account right? I don't use gmail so my help would just be based upon researching the community and docs. I would recommend you look at some of the thread in the community where others have had issues w/ gmail resolved. there are some in…

@Stephen Loeckle, i'm not familiar with "healthchecks" reporting TBH. I will ping other Champions to see if they have any thoughts and direct them here if they do.

@Stephen Loeckle, there is no need to post a new duplicate question. If someone in the Community can help they will. I will mark this as a duplicate. Not sure I can assist on this one but will comment on the other and go from there. Here is the original post

i haven't tested using the same request type for both emails. As a quick test, could you disable the Cloud email address and see if the Custom then works?

@Harvey Calvinit seems you may be on a starter license which limits you to the Community unfortunately. Kian is correct that this is going to take some digging to figure out. I'm suspicious of an issue outside of Jira as I have not seen an issue like this reported prior. That doesn't mean it isn't a bug just that I have…

@Ariel Gavillon. please post the answer here once you have it. I'm going to uncheck the "accepted answer" for now since the actual answer is not yet present in this thread.

you are using a Next-gen project. if you choose a Classic project template when creating a project it comes w/ many more reports and flexibility but you will loose a few unique things available to NG, e.g. Roadmap feature.

Are you sure you have a Request Type associated with the custom email? Can you edit that email and send screenshot?

@Sam Fikaris, that is interesting info. It has always been my understanding that it was all based off the Issue Key in the subject but I have never done any testing to prove/disprove. I think I will do a bit of testing and I will reach out to other champions/atlassians to get more info or ask them to chime in here.