Jack Brickey Expert

no idea at all. Are you sure you are selecting the status that has approvals set up for it? Can you provide screenshot? Here is what I see when I double-click on a status.

you will need to look at an addon app, e.g. Automation for Jira, Scriptrunner, Power Scripts, etc...

if you are on cloud then maybe a nice simple Next-gen project? Too, w/ Jira you can certainly create a simple "Ideas" project that is very simplified business project. I don't get the concern over hurdles/steps, but that is because i'm on the other end of the wire here. :-)

How do you "release the feature"? Is the product team using Jira to track not development tasks, e.g. the documentation and articles? If so is this on a separate board or w/in the same scrum board? If the same scrum board are these in the same sprint or a later sprint? Without really understanding your process and…

if it were me, with only one project, I would simply export the issues to CSV and import into cloud once I had the project setup the way I wanted. Maybe a day's work. There are migration addons out there but I have not personal experience w/ them.

on the surface JSD seems a bit misplaced for this but then again I don't know all of your requirements. here are some of my thoughts: * JSD has agents and customers. Customers are free (good) but customers can only access the portal and see issues where they are Request participants. * If agents make internal comments they…

Make sure you have create issue permissions in the SW project.

The world will end in less than 50yrs and Jira knows that.😂

I don’t know anyway to do this in a dashboard. Maybe consider using Confluence where you could include a pic of the workflow alongside the issue and the current status in a list view. 

In fact that is precisely how it should work. If you use Respond to Customer or Share with Customer they should receive the comment you add. If however you enter an internal comment and the click Respond to customer without entering a comment in that screen they will not see the comment. 

maybe not available in server. unsure.

the precise step depend on whether you are on cloud or server. if cloud... * click on magnifying glass * at the bottom click the drop down for advanced search and select boards * on the board view (if you are admin) click on the ellipses to the right of the board you want to delete and select delete.

not OOTB. 

If I understand your requirement you can do this OOTB. When you set up the approval you can select 'one of' or 'all' - i forget the precise language. So if you define 3 users and select 'one of' then any one of the 3 can approve but if you select 'all' then all three must approve. If you want some order to the approval,…

something like this? - multi-level-cascading-select I don't have any experience w/ this Larry. Just a quick search in the Marketplace TBH.

Actually you cannot do this at all in NG. The epic link relationship does not exist in NG. There is an issue that is currently in the “awaiting development” status so I expect we will see it at some point - JSWCLOUD-17239

There is no way to do this. How old are the issues? If indeed they have been in the DONe status for more than 14d and still shown then contact Atlassian Support.

My advice - do not set components to Req in this manner or any field really. Rather, use the specific workflow and appropriate transitions and add a screen with the component field included. Then add a Validation for the transitionto require the component to be entered.

You add statuses by adding columns to your boards. Each column represents a status.

No it is not possible with NG. At least not yet anyway.

What exactly are you trying to end up with? you could find the issues under an epic using this - parentepic = abc-234

Not OOTB. There are addons available if interested - Marketplace 

it looks like you read what was there and commented. the only thing i was trying to offer was that there was some movement in the area of adding additional multiline text fields - paragraph and environment.

so in your NG project you had all the columns you wanted before the move and you are saying the mapping failed to map them to the proper column? I have not even attempted this so I cannot speak from experience, only that would not be what I expected. You might reach out to Atlassian Support. Here is a link that speaks to…

there are some things you can do w/ OOTB Automation, for example you can: When Status changes If issue matches (jql) then alert user (agent/jsw users) or email customer or reporter so maybe the alert user could meet your needs? beyond that look to an addon e.g. Automation for Jira.

correct. in hindsight, had you known to do so you could have first created a column for each status you wanted to retain. :-( So now the only thing you can do is to create the columns, find those that need to be moved and move them. Not a fun exercise if you have more than say 100 issues in the backlog to comb thru and try…

You don't map statuses, that happens automatically when you create a column. Basically in NG the relationship of status to column is 1:1. The column name is the status. If you create a column in the board it creates a new status. There are no board settings other than creating rules.

This is not possible. Long ago the quick filters used to all be displayed but users began to have such a collection of them that it necessitated collapsing them into a drop down.

As Tanya eluded, you would need an addon to perform the ‘calculation’ portion of you requirement.

This isn’t possible today. However, this post was just updated yesterday by an Atlassian team member indicating additional text fields were coming. The communicated solution may work for you.