Jack Brickey Expert

you may find this thread of interest.

ok so what specific type of update is resulting in an unwanted notification for the current user. For example, I see the following will result in a notification to Current Assignee: created, assigned, resolved, commented, comment edited, etc.... issue updated is for things like fields updated, example, label added, summary…

maybe i don't understand the UC well enough but why not simply create Location custom field and use different workflows per project allowing you to use a post function to set the field for every issue created? So every "Project UK" issue would have "UK" location and every "Project SA" would have "SA" location, etc?

there is not OOTB solution for this.

i like the calendar in addition to what Raynard mentions. I also use the two-dimensional for several scenarios, e.g by agent and by customer request type.

you must have some Automations running where you are the "run as" user. Regarding him receiving updates, as the Current assignee normally they will receive notifications as that is desirable except where the user himself makes the update. You simply need to look closely at the Notifications view and ensure they are as…

where do you want to add this? You can certainly create a custom URL field that would show on a given issuetype/project. you can also have it auto-populated using a post function. If you provide more details I may be able to provide more specific how-to.

maybe share screenshots of what you are seeing. In Project settings > workflow that should illustrate all workflows for the project. You should not see a discrepancy in the Jira settings > workflows area. BTW, you delete workflows only when they are under the Inactive section at the bottom of the Jira settings > workflows…

agree. you don't change the board, rather you create a new one.

that certainly could be the intention. it was unclear to me.

yes you can, well maybe. If this is a traditional Kanban and you have access to Board settings in the top right then you can add a JQL quick filter as follows. resolutiondate = yyyy-mm-dd this assume the issue actually set the Resolution field. 

as a project admin you cannot add/remove admins. that is a Jira/System admin function. You will not have access to the system admin pages. You only have access to the project settings. Talk to the system admin who gave you access and have them make the changes. I would not expect they would want to provide you w/ System…

If you are saying that you want to add a custom field the is required at Create and you want it to be displayed in the view details screen then do the following: * add custom field * add a screen for the create that includes the field * add the field to the view issue screen * in the workflow edit the transition for the…

First I assume you are on Cloud. Click on the magnifying glass, scroll to the bottom and in the Advanced search dropdown select projects. In the project view click on Create project. you should then see two choices: Classic and Next-gen. Click NG and then Change template

Hi Matt! Given what you have conveyed and speaking from a bit of experience here is what i would say If I was taking over a project and wanted to clean stuff up I would identify the list of issues that I believe to be unnecessary. I would then, out of respect for the team, review the list with the team and suggest closing…

Yes I can access JSD NG templates. Availability may vary between instances. In my instance there are three types now. However, I believe this is because I signed onto the beta program while at Summit. However, it may actually exist for others as well.

I was so sincerely surprised and honored by my award. To be recognized by one's peers, especially given the caliber of individuals that encompass the Community, is simply amazing. Congratulations to all of the winners and thank you to the entire Community!

Not without an addon. You could consider seeing if there was any updates to the issues over the last say three days. However, you can’t check if an individual field like Time logged has been updated. You could use and addon like automation for Jira and set up a scheduled event to check if the field is empty or has been…

Hi Nam, have you considered simply building the form into the request itself. We have onboarding setup on our instance and have done just that. the user create an onboarding request type which then walks them thru all of the necessary information, e.g. software needed, hardware needed, group affiliations, etc. This is…

Hi Jennifer and welcome to the Community! How many active users do you have? I'm wondering if restricting the list and retrying would prove successful. While this should work ok I'm just trying to see if there is a fundamental issue w/ exporting users or if there is some performance issue due to size of the data export.…

well I was the chaperone so there is that.

You might want to consider an addon like Epic SumUp or similar, there are a few out there. You can also look at the Epic Burndown report to see if it helps.

Whoa! i look like i have something evil in mind. LOL!

oh that was an easy accomplishment at this Summit. :D

Kurt, I haven't used this gadget for sometime. I didn't find it that useful TBH. I prefer to use the Releases page. That said, it is actually not associated w/ Next-gen projects. According to the documentation the Roadmap gadget - Shows versions which are due for release within a specified period of time, and a summary of…

While you can make it "Required", generally you want to avoid this because it will be required forever by all projects that use it. Sometimes that is desired but not often. The other way, and most common method, is to make it required on a give screen and transition. For example, making the Resolution required when in an…

@Kurt Callebaut , you could only do this by changing the underlying code. there is no configuration option. If you are on Cloud you couldn't change the code as you don't have access to do so. On server, while you could I wouldn't advise. Feel free to share the posts you refer to and maybe I, or others, could comment on…

not exactly an US-ie but it is a WE-sie. Here is a late evening/early morning photo of the CAB-ies! Love these guys!!

Hi Brad and welcome to the Community. This really comes down to preferences and how rigid your process is or needs to be. In a past life I had a fairly rigid process around the QA area but overtime evolved. The rigitity was driven by trying to agile-ize my waterfall process. We went agile in dev but remained waterfall in…

Some workflow editing must be done on an Inactive workflow. To do this you need to make a copy of the workflow, edit the copy and then associate the new workflow w/ the issuetype(s). To use the "all" transition simply select the status where you want the "all" transition and click the radio button as shown below.