Jack Brickey Expert

when u create the kanban you will need to set the "Location" to your profile. Only Software projects can have the kanban board associated to the project directly. you will use "Add item" on the sidebar.

please check project > project settings > automation. 

I have never heard of a "procurement" board. Is there a procurement project template now? :-) Regardless I suspect you are asking about the default board created when the project is created. That board cannot be modified. However, you can create your own Kanban board and add it as a link to your project page sidebar (Add…

So I think your use case is this... a customer can create a certain type of request that ultimately translates into several tasks that are to be done by different agents. Assuming this is the case I would provide the following suggestion. * use a unique Request Type or some custom field that can trigger an automation *…

Hi Ann, NG doesn't yet support versions to the best of my knowledge (I don't use NG really). As such it doesn't have the "Release Notes" capability of Classic. With that said, What you could do is to add a field called maybe "Release version" and use that to enter the releases. Then you could use it in a JQL query to…

the cause is that the Story issue type has some required fields that are not part of the bug issue type. You should setup default values for the required fields in Story and, as the warning stipulates, that will be used when the move is performed. Or don't make them required fields.

перейдите в проект> настройки проекта> разрешения. убедитесь, что нежелательного пользователя нет ни в одной группе / роли, указанной для связанных действий.

yep you are on server where the tools cog replaces the ellipses in cloud. It is odd that Issuekey doesn't work in server. both work in cloud and issue should be an alias for issuekey.

Again I have not played with this directly but would recommend you look at adding this Validator for any transition - Field has been modified Validator - Field value must be changed during the transition. There are other Conditions and Validators you could look at, e.g. field compares where you could possibly check if the…

only a guess but as DC is for very large installations it might be a challenge to download many thousands of user. You might want to reach out to Atlassian Support.

I think the last image is telling you the reason - "The field 'Story Points' does not have a value...and will not be displayed." The way Jira works is that it does not display fields if they are empty. The idea being to keep clutter down. this can be a bit unfortunate if you want to be able to edit directly on the detail…

just to be clear this isn't a support ticketing system it is a community of volunteers like myself. You may wish to reach out to Atlassian Support.

In Cloud - project > project settings > issue types > Actions > edit issue types, drag Epic from right pane to left pane server will be similar.

it looks like maybe you want a custom field of type Cascading Select. Note that it is limited to two levels.

There isn't an archive function for projects (except for Data Center), unless something has changed which certainly could be the case. There are a number of discussions in the Community on this already and you will find some in the "Related Content" in the right side-bar here. That said here is a brief explanation of what…

what does it mean for you to "highlight" an issue? Where will you be looking that you wish to see it highlighted? Here are some possible options: * You can use Flagging to have an issue stand out on a board * You can use a custom field to callout an issue which can then be used w/ quick filters or card colors on a board,…

This is because you have some automation rule(s) that are set to "run as" your user name. You can avoid this be selecting person triggering the event or use a 'system' user. I have used one of my addon users as a way to distinguish it.

@Josh Martin , the title indicates "non-licensed". Individuals that are not licensed (don't have an account) cannot see access your Jira instance at all. If you want them to be able to do anything w/in the application make them a user. Once they are a user you can define the permissions of what the can do in project >…

let's keep the replies in a single thread. How are your share permissions configured? I use Organization so select the first.

if you install on two instances be aware that, assuming you want to 'connect' the two, you will need to consider an addon or other hoop jumping effort. IMO, installing JSD on top of JSW is the way to go unless the two teams will never need to interact and you have separate admins.

you should see something like below. your color and logo will be different of course.

adding issues to an active sprint is not something that should really be done so I don't think making it an option in the sprint itself would be a good idea. just MO.

@[deleted] , ideally you would install JSD on the same server as JSW. This will ensure the two can work together. Here is a link to an article for installing it - installing-jira-service-desk Is this where you are looking and running into issues?

I cannot explain that. it is not happening to me. You might wish to raise an issue w/ Atlassian Support to see if they can analyze/answer.

let's keep the discussion w/in the thread using the "Reply" rather than "Answer". I tried the Description and was surprised to see it was not exported as well. I can't recall if it used to be or not. The reason you have multiple fix version fields (and sprint fields) is that if you have more than one fix version listed in…

Hi Pebble (great name BTW!) and welcome to the Community! I had a very similar situation and solution in a previous life. Ultimately I elected to completely separate QA from DEV. For the sake of explanation simplicity lets just say my workflow was To Do --> In Progress --> Done. Here is what I did: * I would create two…

@Alexander Bondarev , can you check that link and correct?

I would suspect the issue to be related to what is described in this article under the Board Troubleshooting section regarding two workflows. At least that is what I would check first.

it is at the project level for all users.

@Shaikh Arif Mohd Mondal , if you simply want the filter as a link on your dashboard then favorite it (star) and add the Starred filters gadget to your dashboard. If you want the actual results of the filter to appear in the dashboard then chose the Filter results gadget and reference the filter there.