Jack Brickey Expert

hi @Hemesh Patel , i assume this is persisting and occurs for all users?

also, is the error when trying to create an issue or some other action?

did you contact support via the link provided?

Hi @Khalid Qassadi , welcome to the Community. You should consider using Automation. There is actually an example available in the Templates library as illustrated below...

Awesome! Please consider Accepting the answer.

Hi @Eliana Acosta , the following query would find all issues created in project "abc" for the current day up to the time the query is executed. project = abc and created >= startofday() regarding creating an issue each day at a certain time you would use Automation. The basic structure of the rule would be: * trigger -…

Hi @Sofie Palacios , it may be different in DC but in Cloud I can use the following... issueFunction in epicsOf("resolution = unresolved")

Get the Admin to delete.

You might report to Atlassian Support.

Hi @IT Department , see if the following helped you resolve your request. I created two rules for test purposes. The first rule is triggered by a comment being made on an issue. In that rule, there is a test to see if the comment is not internal, which means it's public. If it is public, then it records, the comment body…

Hi @Ayush Lawania , you can create a Quick filter to hide subtasks. * enable quick filters by clicking on the slide bars (upper right) * Click on ellipses and Configure board * select quick filters * create new filter - type != sub-task

Hi @Mansi Shah , I assume you are using a Team Managed project? Do you mean to say you are using Kanban board? Switching off the Sprint feature equates to using Kanban or scrumban if you wish. As I expect you are aware based on your post, whereas you can use the sprint field when using scrum boards in JQL queries you lose…

Hi @EADSKILL , Este é um novo lançamento de recursos. Veja as notas de versão aqui e procure por "Global app switcher"

Sounds like your access to the app was removed then. 

That would be a question for the admin to investigate. It should be pretty straightforward. Can other users access?

I voted!

Hi @Ming , I am trying to decipher the error message. Could you share the actual text value of the field being imported? Are some values importing successfully? Note, if there are spaces in the label it will create multiple labels. However, if the value is null = "text" then it will fail since you cannot have "=" be a…

Hi @Chenreddy.UdayReddy , it may be that your org admin has not added you as a Confluence user. Can you check with your admin?

Oh and for labels I may be missing it but that field isn't under More. Please correct me if I am mistaken here (screenshot). You can remove labels from your screens.

Hi @EL DAV OCK , there is an open suggestion to provide a means of disabling Clone feature - https://jira.atlassian.com/browse/JRACLOUD-8497 . In that issue you will see the current workaround which requires you to deny cloning on each and every status of a workflow. This isn't a glamorous solution and only works for…

@CHINNAMUTHEVISAI.SATYANARAYANASHARMA , While Automation happens post-event, workflow post functions apply during the create when placed on the create transition/event. This will achieve your goal.

Let me know if you need further assistance. Glad to help you walk thru it.

Hi @IT Department , so you can’t easily extract the last public comment from the rest of the comments. However, you can continually record public comments overwriting the previous recorded comment each time. You can record as issue property. Then your second rule can reference the last public comment using a smart value.…

You might check JAC (Jira.atlassian.com) for the existence of a ticket or contact support.

Hi @Kamlesh Panchal , your previous reply indicated "All I need is to create a report that will return the # of tickets that are resolved within 24 hrs of ticket creation.". This is why I offered the JQL report. as you found, it only provides a list of issues that were resolved within the same calendar day of being…

You could certainly create a daily report that reports on issues that were created AND resolved in the last 24h. project = abc and resolution is not empty AND created >= startofday(-1) AND created < startofday() give it a try.

Are the issues Stories/tasks include subtasks that are incomplete possibly? 

You can keep the priorities, individually listed however, the goals are exactly the same so I'm not sure why you would go to that trouble. In other words, it appears that you want a 24 hour goal for all issues on a 9-to-5 calendar with the one exception being any issue with the highest priority in which case you want a 24…

yes Automation runs post create, though unsure why that is an issue here. Assuming you are using a company managed project, you could use a different workflow for Task, basically a copy of the current one, and add a Post function to set the Component. This also saves on automation rules too.

A couple of comments. First can you simplify the Goals to only have Highest using 24x7 calendar and everything else on the 9-5 calendar rather than listing out each priority? Secondly, what about issues reopened, is that a consideration. Personally I like using Resolution rather than Statuses. with that said, what…