Jack Brickey Expert

What about Organizations did not work well for you? If the users in the team are Customers, I.e. don’t have application access, the Organizations is the only option to share issues. 

what i mean is don't try to use a single question for two independent customers. Not sure if that is what you are trying or not but just wanted it to be clear.

TBH, I have never added an issue to an active sprint from outside of the backlog as I haven't had the need and am in the habit of working w/in the backlog. Did you used to get warnings when doing it in that manner? If so you might reach out to Atlassian Support to get their take on this. You might also consider removing…

it might help to include an example screenshot here.

There are SO many differences between the two that we couldn't possibly capture them here TBH. The article that Manuel provided is a good start but it is just an overview. The other thing to keep in mind that NG is changing very frequently so any comparison will be quickly dated.

are you on cloud or server? cloud will have a URL like "yourcompany".atlassian.net this document has a number of references to articles that will help w/ searching.

if you are on cloud just click the magnifying glass and selected "advanced search for issues". If you are on server then just go the the Search issue page and click advanced.

You can use advanced search mode but you need to remember something about it so you can search. It may take some trial and error. For example, use the “text” operator- text ~ “problem text or possible words” place some likely verbiage in the quotes. Going forward consider: a) adding labels to issues resolved for easier…

place your clients into Organizations and keep issues separate.

you just need to create a custom field of type Cascading Select.

have you considered simply marking as Done (or whatever your terminal state is) and Resolution of say "Won't Do". Does this get you what you want?

are you saying you cannot submit a support request to Atlassian Support or in your Jira instance?

debe crear su formulario simplemente agregando campos y haciéndolos requeridos u opcionales. Haga esto por Tipo de Solicitud. Añadir un archivo adjunto sería un proceso manual, creo.

also consider taking screenshots and paste into email...very manual but it would work.

correct. it would not make anything easier especially as you have captured it. I don't fully understand your process/requirements so was just offering something to contemplate. Here is what i was thinking (a lot of assumptions on your environment) Let's assume you wish to group related tasks for each sprint in swimlanes.…

¿Quiere decir "adjuntar" un formulario personalizado o simplemente construir el formulario personalizado en la solicitud de creación? Lo último es precisamente cómo funciona JSD.

agree that opening a bug on a "released" feature is the correct approach. That said if you wish to reopen an issue you simply need to have a transition from the closed status back to To Do or whatever status you want. Be sure to have a post-function that clears the Resolution field.

you cannot w/in Jira. if you have Confluence you might consider trying to build your dashboard in there and weekly export it to say pdf and attach to email. that is manual but maybe there are addons that could help automate this.

i don't know what the ADSync group is but my question here is can the user log into Jira at all? Are you saying they can log into Jira and do other things just not create a dashboard?

how are you adding to the sprint? I just tested by dragging an issue from backog and it worked.

this is very nice and will go a long way to promoting NG projects I expect.

what do you mean by "dashboard reports". If you are simply referring to Dashboards where all the gadget exist, that isn't schedule-able. It doesn't run at a given time it just always exists and will either update when a user navigates to it or every 15m if any gadget is setup to refresh. If you want to 'remind' folks that…

if your environments are limited then you could consider adding a single select field called say "my-environments" and then use that. I would try to keep the environments to a minimum w/ short and sweet names.

This capability does not exist for NG default boards. You could consider creating a Kanban board based off a saved filter for your NG project. This will provide full board configuration features. You would need to set the "Location" of this board to your user Profile vs. the project and then you can add a link to the board…

I would either consider using Components or Labels and setup your queries accordingly.

@Aron Gombas _Midori_ , just a gentle reminder to please be sure to add a disclaimer that you represent the company when promoting a product. rules-of-engagement

Yes, they have not (yet?) added the "include sub-task" option in the new view it would seem. I have added a suggestion for this - JRACLOUD-72577

I know a lot of folks use Tempo. I don’t personally but it is a popular choice. I would suggest search the Marketplace.

yep...what Payne said. :-)

i'm not on server so I can't verify where Addons should appear. Looking at the screenshot I would guess the "Manage apps" in the drop down would get you there.