Jack Brickey Expert

I suspect you are using the forms submitted trigger. If so, you may need to flag the issue that was created such that a condition can be added to your rule to exit if it has entered on a re-submission. Example, add a label "form-submission" and the add condition to check that labels does not contain that value.

I think that the issue is related to the rule triggering more than once. Could you share a screenshot of your rule specifically the details section?

Hi @Alberto Torrejón , it isn't exactly clear what your requirements are, but let me start by offering the following. you could use JQL to determine if there are issues with similar summaries. For example, let's say you get an issue in with a summary of "when I did this I got error message 555". I could then write any one…

Hi @atrout , admittedly, I was really scratching my head here upon first reading this. However, I think I understand what you are doing now. Before I get to restating what I think your process is let me answer your question - no there is not a means of updating automation rules using some sort of Excel import. it seems…

Cool. Please consider accepting the answer if it address your question.

Hi @Ed McMahon , is this a company managed or team managed project? You can find this information in the bottom left-hand corner of your screen. You will need to be administrator to add statuses and update the workflow. If you are not please meet with the appropriate administrator to discuss your needs. company managed: *…

Interesting. So are you performing the tests yourself and controlling all variables (same issue type, same fields entered, same browser, etc.)? Where are issues created from - Create button at top or inside board? Do the issues show in backlog?

Here is the process I use... * Create all of your request types first and keep hidden from any group. * Then create new groups when ready to go live. * move new request types into desired groups * test that things are as desired 

Hi @Luca Schernbeck , your #1 is not possible. You would need to handle the delay outside of the rule, e.g. initiate a new delayed web request into a new rule from the first rule. The other option would be to somehow 'flag' the issue in this rule and then have another rule scheduled to run every x-minutes looking for…

Hi @BX , can you elaborate on your exact scenario? 

There are two options to consider: anonymous or guest. Have a look at this article - granting-unlicensed-internal-access-to-confluence-cloud

Hi @Rus Yates-Aylott , I wonder if exporting as iCal as mentioned here manage-on-call-schedules-and-rotations is an option .

@John Funk , you forgot the link. 🙂

Agree. my suggested solution of using Automation is sound if on premium but not so much standard now given automation rule caps on standard.

I would report any persistent performance concerns to Atlassian. They are able to log in and have a look. They are keenly interested in cloud performance in my experience. BTW, I assume you mean 2024? 🙃

I was going to mention Confluence but it has limitations too IMO.

From my brief research you will need to build your own scripted validator. Other than the documentation link just provided there are examples of similar scenarios. One such example is below. JMWE-plugin-multiple-choice-custom-field-validator In my experience, the appfire team, and other community members are quite helpful…

Hi @Anette Noll , good to know that you have JMWE. I believe you can achieve with JMWE but I do not have sufficient personal experience with it. However, let me see if I can assist with a bit of Community searching. I encourage you to do the same ... two heads better than one 😉

Hi @Marijn Plat , I agree that would be nice to have OOTB. Unfortunately you can't achieve natively. Of course there are more powerful dashboard options out there to consider in the Marketplace or even something quite powerful like Microsoft PoweBI.

Hi @Anette Noll , with the OOTB Field Required Validator, if there are two fields involved it will always be an AND operation. There is not an OR validator natively. If you want to allow a transition if either field A OR B is not empty then you need an addon app.

Hi @Rakesh Pradhan , you should qualify by using "businessdays". Here is an excerpt from the documentation... Date difference {{[date1].diff([date2]).[unit]}} Returns the amount of time between date1 and date2, in the unit specified. If date2 is earlier than date1, the value returned will be negative. The units that can be…

Hi @Diego L_ , for this issue you should reach out the Atlassian Support directly especially as you have indicated that you are on Premium tier. be sure to provide specific examples, e.g. word used in search, pages you expected in results, etc.

@Sivan Pachai , to be clear "Currentsprint" is not JQL nomenclature so I believe you mean to say that you need to replace this with the name of the specific sprint name or you can use "opensprints()" if it is active. I just want to be clear for future answer seekers. @Krithica G , I totally missed following up on your…

Hi @SUVARNA Dixit , indeed the message accurately states the likely reasons. With that said, I need more info to pinpoint the cause but will offer the following possible things to check: * go into board settings and check the general settings page. Inspect the filter for the board to see if there is a clue. Feel free to…

You bet. Note that there is also an extra zero in my offering as you need seconds, minutes, hour. Also consider accepting the answer if it works for you.

Hi @Dima Astahov , you can check against updated date. here is an example JQL - Resolution is empty and updated <= startOfDay(-5) what you need to determine is what the exact JQL condition is for your use case. For example is ther a specific status the issue is sitting in for x number of days? If so use that instead of…

Si está solicitando la URL utilizada para acceder a su sitio JSM al usar la aplicación Jira en su teléfono inteligente, debería ser <su sitio>.atlassian.net. reemplazará <su sitio> con el nombre de su sitio específico.

By the way, be sure to check out the provided link in the advanced area when setting up a cron. You might find this tool useful to test cron syntax as well - https://crontab.cronhub.io/ . There are a lot of other resources out there. I have to pull these up on the rare occasions where I need a cron. 😉

Try this... 0 0 0 1 3 ? second minute hour day-of-month month day-of-week

Hi @Natalia Mojica , can you try {{issue.key}}?