Jack Brickey Expert

if I understand your question correctly - You need to update the board. Board configuration > columns and map the new statuses to the desired columns.

test-management 

What do your browse permissions look like. Do you happen to have “any logged in user”. Basically, you need to ensure browse and others permissions only allow access to specific group/role.

Seems odd to me as well. I can only assume that this has changed in later versions but just a guess based upon your findings. In any event it sounds like the Settings icon is now present?

I recall fumbling with the date format when I first did an import. As I recall the import wizard provides details (link?) on date format. Here is an article on importing - creating-issues-using-the-csv-importer I think the format should be like this - 30/02/2012 10:19 with a date mask of dd/MM/yyyy hh:mm also if you are…

I have not used server in some time but the missing settings seems odd to me. What do you see if you hit the home icon? What if you proceed with creating a test project?

You could consider hiding all request types from the portal. Just go to the request types screen and edit groups and remove all check marks for groups. 

You set the email request type inthe “email requests” screen. Just edit the email. 

Can you share an image of what you are looking at? You should see resolution just to the right of the status. If the resolution is “done” there will be a check mark with the word done. 

Hi Lars, sorry I haven't gotten back. I'm actually on vacation. TBH, I'm unsure about this as I have not attempted to set this up. I will ping others in the community to see if they have any thoughts.

Does this help? created >= startOfDay() and created <= endOfDay() due <= now()

That is for Server. AFAIK you must use Atlassian Access for SSO in Cloud. I hope someone can prove me wrong as I am very interested in this topic.

I assume you are using an automation addon. I don’t know of a way to act on “cloned” issues. I would consider linking the cloned and operate on that. However you may need to use a custom field to qualify the IF condition so as not to do the THEN for all linked issues.

Hi Andy, from the images you seem to be under the user management area. Are you sure you went to Jira > System > Global permissions?

You might check with Atlassian Support. This is rather odd. Are you the only admin?

Hi Mark, while I have not experienced disappearing customers I will say that customers/orgs have always felt flakey at times. i do find it odd that the missing customers can still log in and open tickets in the project. Please verify the following: * choose a customer that seems to be problematic * verify that you cannot…

If you use JSW in addition to JSD and your management is a user in JSW then you can give them browse access. You can also create dashboards and share with JSW users. They don’t need to be an admin and should not be. Now for customers they cannot access the reports or dashboards or anything other than the portal. For them…

Not everyone operates in the world of stories. Jira is used by many different groups including non-SW/agile focus. Some just view things to do as tasks. You could create another Similar issue type and call it say Planning. If you only want stories then you could remove Tasks from your project to keep things clean.…

first stories don’t have tasks. Stories and tasks are at the same level. You can have sub-tasks under stories/tasks. As for burn down you can certainly estimate stories with SP and then set your board’s estimation method to Original Estimation and use time estimates and logging for all sub-tasks.

Trello is paid monthly. If you remove the card then there will be a billing error at the next billing cycle and business class would stop.

you would need an addon for that, e.g. Scriptrunner. I beleive it has an expression function that would allow something like "assignee = reporter"

Hi @Shalini Patnaik , i'm a bit confused. You mention the "Assigned To" field. I'm unfamiliar w/ that field. I am familiar with the "Assignee" field. Maybe Server version uses this nomenclature, unsure. Do you happen to have both fields?

try the 2D gadget. it won't include the estimation parameter though. x-axis - issuetype y-axis - Sprint

agree. maybe they will implement one day. here are a couple of tickets I found related to this. You may wish to vote/watch. JRACLOUD-22640 Filter by fix version release date JRACLOUD-26763 Add Version Fields as queryable in JQL you will note that the last one was closed as Won't fix. :-(

have you looked at the automation log? does it provide a clue? Are you sure you have a transition from each of those statuses to Close? Are there any required fields (screen) that might be causing the transition to fail, e.g. Resolution?

but you may not always be on the "latest" since rollout is controlled. often times individuals may be on previous versions. IMO, this is something that needs to be address, i.e. the ability to determine the version and click to see the appropriate RNs

you cannot tell in Cloud

and to see the results at 6pm daily then set up a subscription for the filter to run at 6pm daily.

Hi Susanna, there are a number of threads in the Community discussing this. If you look to the right you will find some of these but you can use the Search bar too. One in particular is - How-do-we-limit-the-Knowledge-Base-articles-that-customers-can where Manon provides input on two options.

The licenses are quite different. You can reach out to Atlassian to see if any credit could be applied. I have no idea if that is possible.