Jack Brickey Expert

You really can’t achieve this. Granted you could do as @Pedram Mireftekhari indicates but this would not scalable. Trying to manage the queries as stories come and go would be tedious at best. The other complication here is that if a linked issue belongs to another story which swimlane would it appear in? The answe in fact…

You should be able to do this with Automation for Jira by setting up a “scheduled” automation (not a triggered one). You would do something like this: you choose the Copy from parent in the action. BTW, once the automation runs successfully you should disable it.

You might find this article useful - how-jira-updates-issues-from-email make sure that the customer is replying to one of the email responses from Jira. Make sure the issue key is in the subject. If the user replies to the original email that created the issue then Jira sees this as a unique request.

No. A license is per instance. However if you are replacing the old instance then yes that license key will work. You just can’t have two active instances with the same key.

So why can you not use Jira for your stats? What stats are you wanting to query? I use Confluence only as a means of getting started and setting context (words) for a given initiative. I can use Jira to determine the number of requirements done vs. not-Done fore example and similarly I can query stats on my testing. I can…

Are you logging time on the Epic or the underlying issues? try adding the following Property to the Done status jira.permission.work.denied=denied here is an article that should assist - how-to-restrict-log-work-on-a-specific-status . This specific one is for server but basically the same for cloud I believe.

Hi Thomas, welcome to the Community. Certainly Structure is well suited for this I expect. However, here is what I have done to manager traditional project management. I used Confluence to create traditional context about a feature/release, etc. I create a page and layout the goals and create a table for all requirements.…

Hi Ramesh you can achieve this as you said using the Validator. However, you will want to first create a copy of your existing workflow and then editing that one and assign to the specific project and issue type(s) you are interested in controlling. let me know if you need further assistance with this.

It has been pulled from the Marketplace while Atlassian rolls out the integrated solution. Stay tuned you will have it in your instance soon.

I would suggest the following steps: * determine the priorities you wish to get rid of * create a query for each of the to be removed priorities and then perform a bulk update and change the priorities to one you will keep * repeat #2 for each to be removed * delete the unused priorities - Jira settings > Issues >…

that is what I would expect. I wish an admin could log in as a customer but that isn't possible today - JSDCLOUD-5486 you can vote/watch that issue. you will note there are very few votes so I would not expect to see anytime soon given the long list of outstanding requests. then again, one never knows. :-)

with the built in automation you can have the JSD status auto-transition based upon the other ticket but not the commenting.

@marion baillat, can you share here what the issue was?

please share a screenshot of your query and results

it could be that you are on a Next-gen project or it could be that you are looking at a default board that is not configurable or something else. Please share an image of your board (full screen) and I will advise further.

you can add as many customers as you want w/o impacting your licensing cost.

Hi Srinivas, can you please explain "FSA". I'm not sure what that is referring to.

This is related to the following suggestion - JSWCLOUD-18489 

You may find this article useful - customers 

Did you try to connect with them here Support 

What do you mean by module and sub-module?

You can certainly access the portal but what you see may be different than any one individual customer. For example as an admin you will see all projects while a customer will only see the project they have access too. have you attempted to access the portal?

Hi Tonny, go to project settings > permissions and check the Delete permissions entry. Ensure you are in a group/role for that permission.

you can add project role here - Jira settings > System > Security-Project Roles. However, not sure how that would work at an issuetype level.

well you can certainly do between projects easy enough but w/in a project use Issue Security. Note, I don't really use this method (played with a bit) so can't say how effective it is but I have chatted w/ others that are happy with how it works.

there is no way to hide things from the system admin role but you can hide from anyone that does not have that permission level. Hit publish too soon, meant to include this link - Issue Security

Is this Jira or JSD? Automation is most like the OOTB JSD automation and Project Automation is likely associated to the Automation for Jira addon. Now with Atlassian having acquired Codebarrel (vendor of A4J) it is being integrated directly into Cloud and the same may occur in time for Server. I would hope that at that…

you can do some 'basic integration' w/ the other instance simply by sending an email to their project which would result in a ticket creation. However, if you want full integration consider an addon that would allow the linked issues to stay in sync.

I would suggest reaching out to Atlassian Support to verify that claim.

:( you would need to add one to fulfill your requirements