Jack Brickey Expert

Can you provide more info? what precisely are you seeing in Feb and why is it inaccurate? Can you provide your filter?

https://support.atlassian.com/jira-software-cloud/docs/save-your-search-as-a-filter/#Savingyoursearchasafilter-Subscribetoafilter 

note: replace "time to first response" with whatever SLA you are looking for, e.g. "Time to Resolution" or whatever you wish. You can only do this on a single SLA at a time.

Hi Peter, welcome to the Community. This is a common use case and there are some good threads in the Community with lots of details so I encourage you to use the sear to find the method that works best for you. What I do is to create a linked issue in the appropriate software project. I use Automation to do this by…

Hi Arvie, welcome to the Community. For these requirements you wouldn’t need Automation. Rather you would use validators in the workflow along with screens. * for the create you could create a unique screen that has the OE field included. Update the Create transition with a Validator of Field required for the OE and add…

Try adding a condition of type JQL that looks like this... Status = "Waiting for Support" and status was "Waiting for Support" BEFORE -1h i think that is the correct syntax but please test the JQL to see if it yields what you want.

Stu, Nic’s answer is indeed how you go about statuses. However, I note that you mention “when resolving... there is a drop-down...”. I wonder if you are asking about adding values for the Resolution field? If so, go to Jira settings > issues > resolutions.

Consider using Automation to remove the label when the issue transitions to the initial status of the board.

necesitaremos más información para ayudar aquí

Well the team was doing great until May 8 when someone churned your sprint and added 15 SP. nonetheless it looks like the team is doing well at the moment. The best time to assess the sprint is at the end.

A board does not and cannot influence default assignee. Default assignee is controlled by a few different methods, e.g. Components, Project Lead, Automation. A board is just a visual representation of the underlying issues. The concept of default report is a bit uncommon as you generally want the reporter to represent who…

Nice post! This is an easy one! Monique, Stephanie, Erica, Celina, Maura, Daniel, Andrew, Kevan, Mandy, Bridget, Cassie...Because I missed them at Live Summit and they are great people and know how to party. Where? Live Summit, where else??? What? I thought they were CELEBS!?!?!?! Ok...ok...ok... Dr. Fauci - i figure…

Not as yet. I believe it is still 14d.

Confluence has history for every publish. If you simply wish to revert click on the ellipses and look at versions, select the right one and make it active.

Do you need this to be dynamic or can you simply create a new filter to accomplish? Please provide the syntax of the two filters if you need assistance.

Noticing will happen with your data if you are maintaining the same instance. Are you saying you are currently on a paid plan and moving to free?

Can you please provide a screen shot of your permission screen for delete action.

This simple form worked for me Hey {{assignee.displayName}}

If by current sprint you mean one that is open then... project = abc and assignee = jack and Sprint in openSprints()

You need to discuss with you admin about giving you delete permissions.

Hi Patricia, regarding the need for RT, yes precisely. Now Asher indicates that he sees the issue in portal w/o the RT. Unsure about that as I have not tested. I know that the last time I looked I did not see without the RT. 

Welcome aboard mate!

you can create an email handler in Jira (settings > system > mail > incoming mail). The email requests will need to have a default user (licensed user) where all incoming requests would be recorded against. You could then create a webpage w/ web form that would require certain info that could then be used in the email sent…

Hi @saeedeh tavaf , welcome to the Community. How are you associating a story to a "feature". Also issuefunction and linkedissueof are Scriptrunner functions, do you have scriptrunner? Some idea on how to create and use the concept of "feature" w/in Jira (OOTB): * use Epics to equate to a feature * create a custom field…

let me see if I can get someone to respond here. Generally when a user is redirected here it is because they are on a free version of software. So a bit confused here.

I don't use Issuetypes w/o RTs in any JSD so haven't experienced this but it makes sense given Configure has implications beyond just the layout (request form, workflow statuses). Workaround - associate a request type to the Change Request issue type. if you don't want the RT on the portal for whatever reason then place in…

Hi Gary, you might want to reach out to Atlassian Support for help with this.

regarding your "Tester" field I suspect it is under the "hidden when empty" section.

You can edit the filter share associated w/ each board to give a group/role access. Click ellipses in top-right, Board settings > General >Edit filter share. Please note that while this will limit who can see the board it will not limit the user from seeing the underlying issues. For example: project ABC: board 1 > team 1…

if you wish to be able to delete issue (soapbox: Do not do this it is a bad idea. rather just close them.) then you need to change the permissions to allow you to do so. project settings > permissions > Delete issues