Jack Brickey Expert

Hi @Luis Andino Rodriguez , Opsgenie is now part of JSM . You might have a look at the Atlassian University. Lots of free training there.

Hi @Ozan Can Çınar , you should be able to display Epics on your kanban board. Would you mind sharing a screenshot of your current board and also let me know if this is a company managed or team manager project I looking in the lower left corner.

Hi @Elizabeth Styles , in checking https://status.atlassian.com/ I don't see an active incident reported. I would suggest reaching out to Atlassian support to have them investigate if this persists.

Hi @Jason Duncan , you can certainly stand up your own installation for testing. You can do so for free but there are limitations that would restrict your training IMO. You can setup a standard for a more feature rich experience or go for premium. Both of the later can be a monthly…

Hi @William Elton , is this a Company managed project (look in the bottom left corner). Assuming so, can you assess if the Resolution is being set when the issue is completed? This will be confirmed by a ✅ beside the completed status.

Know, there is no way to prevent an issue from being created simply, if the summary or some other text has certain words. Maybe I don't understand your used case and if you could explain it in greater detail, I might be able to offer an alternative solution. I guess I don't quite understand a scenario where you wouldn't…

Desafortunadamente no

Hi @Adrian Goliasz , did the idea of simply adding a label not meet the requirements?

Hi @Paul Lombardi , I would use a manually triggered automation. In this way, the new issues are not associated with any existing issue. You would simply run this from any other issue in your project and it would create your list of tasks. I believe you can use a prompt to request for input, such as user which could be set…

Hi @chuck.sherer , I suspect that was a third-party app that was installed on your instance and maybe your administrator disabled that application. It is not native to Jira itself.

I do know that JWM is going to combine with JSW and as such what you see might differ today than what you saw yesterday or last week. In any event, here is what I currently see in my instance, but your mileage may vary. in any event, the explanation I provided above is why he did not see the epic quick filter. It is…

You could consider creating a specific task simply to record the results. Or consider using an epic for this purpose. It is rarely useful to do this at a project level, unless the project has a short life span. More often people leverage Epics under a project as a sort of sub-project. In using an epic this custom field…

hi @Douglas Martins , Native JQL will not perform nested search. I can offer two options off of the top of my head: * leverage a third-party addon from the Marketplace, e.g. Scriptrunner * use a custom field or label to capture the epic on any subtask. Leverage automation to update the field/label when a subtask is added…

Hi @Ali Nemer , I believe the first project "KBT" is a software project and the second is a business (JWM) project. Assuming I am correct, JWM projects do not have the Epic filter drop-down.

Hi @Leena K , so what are you trying to sum exactly? Are you trying to some values across multiple issues? If so, your rule is missing that component. You would need something like lookup issues to retrieve all the issues that you are trying to sum across. Also, where are you going to store this value? It would have to be…

Hi @Douglas Martins , I believe what you are seeing is that by using "epic" for the statistic you are seeing None because, subtasks do not have the Epic as the parent. Also, you indicate "epic" as the stat but the image shows "epic link" which coincidentally has been replaced by "parent".

Hi @Christoph Schulz , This is not possible with Team managed projects.

Hi @user1716110792187 , you cannot achieve this with native JQL. You would need an addon, e.g. Scriptrunner or similar.

You could create a custom text field and use Automation to set the value of the field to the latest comment. * trigger - issue commented * condition - any that would zero in on the issues where the action is desired * action - edit issue, {{issue.comments.last.body}} IMPORTANT: this will chew through your automation…

If you are asking if you can get linked issue to appear under a specific issue then no, that is not possible OOTB. You could certainly create a filter to display issue linked to a specific issue and display the results in table form.

If this persists across multiple browsers please contact Atlassian support.

hi @Santhosh Raj , You will need a third party app to fulfill this requirement.

So that I might replicate please share your JQL and the configuration of the pie gadget.

Hi @Darshan Hiranandani , I would suggest using Automation to copy the status from the original.

Hi @Santhosh Raj , comments in filter results would be way too messy as the length of comments grows. What exactly is your use case such that seeing all comments in the filter results is important? Maybe there is a different solution.

Hi @Douglas Martins , I am not following here. Please provide more details of your used case. What is your end goal? Share your JQL and results? Share image of dashboard results.

I was referring to Time Doctor. I am unfamiliar with the app. It sounds like the issue is related to the app .

Hi @Cristóbal González , can you try this... {{issue.fixVersions.releaseDate.jiraDate}}

FYI - jira-smart-values-projects will provide the necessary info to retrieve the project.name

I don't understand. You do see the project via the key. But if that doesn't work consider creating a custom field and use Automation to extract the project name and place into the custom field. The rule would be triggered by issue created so be aware that you will chew thru your automation but it appears you are on Premium…