Jack Brickey Expert

You can certainly do this using Automation. Have you attempted to do so as yet?

Yes if on a monthly vs. annual subscription.

Glad it worked out! Sorry it wasn't quicker.

Hi @Oleg Komarov , welcome to the Community. first I would suggest considering using the Approval process rather than assigning issues to the approver. In your case you could set up two approvals. Read more here - what-are-the-differences-in-classic-and-next-gen-approvals . Now, specific to your question, a number of…

Hi @Peter Juras , thanks for sharing info on your app. However, I think the post is misplaced. This is an old post that was related to a product regression that was ultimately resolved vs. missing features that requires an addon app to fulfill. You might want to check out the Community guidelines for Partners/Vendors…

Thank @NEGAR JALALIAN . Let's try {{issue.customfield_14101}} also can you add a log action to store the value of the above? Then by viewing the audit log, you will understand what the smartvalue is equating to which in turn help you zero in n the correct smartvalue syntax. 

hi @Emma Duncan , i would need to know more. can we start with a screenshot of your list view? please blur/obfuscate any private info.

Maybe Jira will inherit with the merge of JWM in the future?

Hi @Eric Roetenberg , where is the source of the image?

Can you share a screenshot of your rule so I can get a visual of where you are entering this info?

Hi @NEGAR JALALIAN , i'm pulling the question back into this thread, so that conversation between the two of us it's clear or future readers. if you wish to copy one field into another, you can use the edit issue action. in the action, you select the fields that you wish to edit for each field that you edit do you set a…

Hi @NEGAR JALALIAN , you should be able to use smartvalues for this. See if this post helps you out - Copy-Assets-object-attribute-to-issue-custom-field 

Duplicate post 

Please share a screenshot 

There is not an easy means of getting this info. There are APIs you could leverage but it isn't a simple one step process. Here is one post discussing an approach- Is-there-a-more-efficient-way-to-fetch-the-users-associated-with . If addon app is an option check the Marketplace - possibly something like EasyBI could help.

Hi @Kuba Nowakowski , did my guidance above on this not help? I think the article explains the process clearly but maybe you are thinking of a different solution?

I cannot recall specifics but it seems there was an issue with a cascading custom field. The best approach for you is to create some test issues in your TMP project that encompass each field, Issuetype and workflow and test moving them.

Hi @Kuba Nowakowski , I encourage you to peruse the link I sent to learn in greater detail how Forms work so it will make more sense. However, this specific excerpt tells you how an agent can add a form to an existing issue - add-a-form-to-an-issue

i recommend reporting to Atlassian support

Hi @Stephen Chisholm , I can't point you to a specific document that explains this definitively. However, it should be represented by individuals that you have engaged with on any pages or issues. So you certainly will see individuals that have access to some projects but not others. In annd of itself, people should not be…

Hi @Kylie B , welcome to the community. Here are some suggested troubleshooting tips: * Check to see if this is happening on multiple pages within confluence. * Check with other users to see if they're experiencing the same issue. * Check using other browsers though doubtful this is a browser related issue. * Have you been…

Hi @Lusine , there is no way to automatically achieve that by way of attachment.

if that solution is something you are interested in and need assistance figuring out the details, please do let me know if you get stuck.

Hi @Bartu Üstün , welcome to the community. So in order for automation to achieve this, it needs to have access to the previous value and the new value. The new value obviously will be in the existing custom field score, however, the old value is gone. You could have two custom fields "current score" and "previous score".…

it depends on what your workflow looks like. However, what I would suggest off the top of my head is that the issue be moved into waiting for customer or similar status where you as an agent request said information be submitted via a Form. if you need that to be in a custom field, then you can simply create one and map it…

Hi @James Jacob , indeed you have discovered one of the challenges of migrating a TMP to CMP. You will need to rebuild those epic-story relationships in CMP manually. I have not performed one of these migrations in a long time, but as I recall when I last successfully did so I staged everything very carefully. For example,…

Hi @Thijs , welcome to the community. Exactly what do you mean by hide email signatures? Are you possibly referring to removing email signatures from incoming emails when creating new tickets or replying to existing ones? If so, there has been a lot of historical activity around this. In the past, email signatures would…

Hi @Ozan Can Çınar , you are actually on a team managed project which can be seen in the lower left corner. For TMP projects Epics cannot be displayed as cards on the board. They will appear in the backlog in the Epic panel and you can group by epic or filter by epic on the board.

No worries! Terminology is always a challenge here for sure. If you it a roadblock let us know.

Yes, what is missing is the green check mark indicating that the resolution is set. if you don't care about unique resolution, values and all you want is for the resolution to be set to done then you should update the workflow and add a post function to set the resolution field to done. You will also want to clear the…