Jack Brickey Expert

seems like it. I suggest reviewing the articles here before reaching out to Atlassian Support.

that function is associated w/ Scriptrunner. Do you have that addon?

are you referring to adding an attachment? correct that it has disappeared but it isn't gone. you can add an attachment via drag and drop or when in text field, e.g. comment or description you can click the image icon.

assume QA Assignee is a custom user picker field and not associated w/ some addon. If so, go to admin > issues > custom fields > find the field and click on the ellipses on far right and select contexts. in the new screen you should see where to update this.

have you tried different browser? Exactly where is the second screenshot coming from? I assume you are simply going to the Help center (portal) and typing text in the search box?

no unfortunately this is not possible. IMO it is a real missing feature and I wish I could leverage the "Reports" capabilities on Dashboards. There are addons to explore for this for sure.

correct and even if you could it would be unlikely they could assist.

have you created a KB for the specific project? that is, did you link a Confluence space to the project? What do you see under Knowledge base if you click on it in the sidebar of project?

Well actually I was sort of right. EOL is 2024 so that is many years.😜

That is correct. If your scrum board filter includes issue from other projects where you do not have Manage sprints permission then it will ‘break’ your ability to manage the sprints via the collective board. What you can do... create a new board with combined issues but manage your scrum for the one project from the…

You might consider reaching out to Atlassian Support to see if they can clean out the old records from the DB for you.

Unsure but consider that Admins count toward agents. You might reach out to Atlassian Support and use “billing question”. Even free plans get billing support. 

Have you gone to the layout under project settings or use the “configure” cog link at the bottom right of your image? There are restrictions on which fields are allowed in the left/right areas.

I really can’t say TBH. If important I would direct you to Atlassian Support for official answer.

I use JETI as well but currently only for one project and outgoing. IT is powerful but complex IMO and I don’t need more complexity in my Jira-world. Agree that the portal is much preferred but we still live in an email world. Will have to await the next generation in the workplace. 😂

It depends on a few things, e.g. the number of assignees and personal preference. I would suggest looking at the two-dimensional gadget and setting the assignee to the y-axis and maybe status to the x-axis. I use this quite a bit. I don’t use any addons for this so I can’t really recommend one. For PBI, it isn’t an addon…

Hi Daniel, field conditions are not associated with Boards as they are basically just visual representations of a query. With that said maybe if I understood the details of your goals you might be able to achieve in a different manner. 

TBH I’m not sure as I don’t really use NG projects much at all. What strikes me odd here is that, based on my understanding, all NG custom fields are specific to the current project. What may be happening here is that you have defined “Fix versions” for one issue type and are now trying to add that filed again for a…

I wanted to add some clarification (?) here as I have found some recent exceptions to the “Jira issue key is the one true requirement for establishing a comment vs. new issue. What I found is if the original author replies to their own original email which would not have the issue key then a comment is added vs. new issue.…

Have you tried leveraging the built in automation? For example, create a scheduled daily automation and have it check conditions to match your requirements and send email as required?

* click on the cog in upper right * click on issues * click on workflows * find workflow in the list * Click on the ellipses on the far right * choose copy * Scroll all the way to the bottom * open the Inactive workflows * find your “copy” * Edit * rename * change the workflow * go back to your project * Project settings *…

You cannot create a new NG project using another NG configuration. Each NG project is unique and standalone. With that said NG is changing daily so keep that in mind if reading this tomorrow. 😂

If I understand your question... If you want the field in the portal request form you need to first ensure the filed is part of the screen and then go to project settings > request types > choose the RT of interest, edit and add the field.

As far as built in reports, WYSIWYG. However, have you consider creating a Dashboard? Define the filters you want, save and associate to various gadgets. Beyond that consider addons or maybe leverage a BI source, e.g. MS PBI.

So it appears you are on cloud. The importer addon you are referencing appears to be for server so unsure how it might perform when trying to import into a cloud instance.

There is a suggestion open for this - JRACLOUD-34945 

You can do it directly from Automation or you can do it from the detailed issue view of an issue in the right side where you see Automations.

There doesn’t appear to be a way to do that at this time. I suggest you use the feedback link in the web app.

What shows in your backlog is defined by the board filter and what status you have mapped to the backlog column. For example, typically the backlog will result from the “to do” status being mapped to the backlog column. Of course the right answer depends on a number of questions, e.g. classic or next-gen project. Can you…

So the first question I have is how many users do you have that is either a site admin and/or trusted user? I don’t know of any log accessible to the site admin that would indicate which user added an addon. Needless to say you might wish to review your policy around giving out these roles.