Jack Brickey Expert

This is one of those "why isn't this possible today" features that has been missing forever and wish it would get added. :-( Here is what I suggest. If you can qualify your use case such that the parents, where you are interested in the sub-tasks, will always have some reliable details (summary text, field, label, etc)…

correct. in your original post there wasn't any details around your use case so I took a more direct occasional need approach. Can you elaborate on your UC so that I might ponder other solutions?

You can’t return the subtasks in the search results but consider... * search for the summary and return the parent(s). From there you can drill down into the parent and view subtasks * Something to try - using a manual automation find the parent and add a label to the subtasks. Follow that with using JQL to find the label

There is no sprint template. Maybe Automation could help here if you are dealing with repeated tasks. You could use a manual trigger that would allow you to create the task(s) during the planning. 

Are you observing this with others browsers? Likely something to report to Atlassian Support. Note, I have not seen this before but, to be fair, rarely use Chrome. 

I suspect, but needs validation, that the root cause is “zoom”. For sure you will get undesirable results with zoom especially if >0. Regarding resolution you may see undesirable GUI results but that is generally a safer screen modification where GUI behavior exists.

Hi Melissa, welcome to the community. What you need to do is go into project settings > workflow and associate the new workflow. If you are simply editing the current active workflow then you should just need to publish after editing. Now, depending on the changes you may need to go into the board settings to map any new…

Not really, no. Sprints should consist of story/task level issues. Subtasks are just a way to add some clarity or break the story into smaller bits of work. Regardless of whether you use subtasks or not the full story or task should be completed within the sprint. Now for subtasks and their usage in sprints, they inherit…

Please have the admin inspect the Notifications settings under the project settings and see if you are in any role or group that may be configured to receive notifications for the various updates. 

The reference you listed is accurate to the best of my knowledge for all cloud products. 

TBH, I have never seen any discussion of migrating from V1. I suspect CSV is the only way. I have done a number of imports from CSV and they vary from pretty straightforward to quite tedious and painful. I am in the process of migrating a project/team from Freshdesk and it falls into the later. Here are some thoughts that…

so you mention the new status has no transitions but I suspect that is not the case since you mention folks are changing to the new status. In any event I suspect it is disappearing from the board because the new status is not mapped to any column in the board. Check for this under Board settings > columns and look to the…

@Masayoshi Tsuchinaga , I just heard back from Support and they have opened a bug for this that you can watch if you wish - https://jira.atlassian.com/browse/JRACLOUD-75575 

To the best of my knowledge yes. That one suggestion references "location" as well though I agree that it is a small piece of the request. It might be worth clicking on feedback in your instance and provide your needs to Atlassian.

Customization isn't possible at this time. There is a suggestion out there but not many interested parties just yet. https://jira.atlassian.com/browse/JSDCLOUD-8084 

This isn't possible in the native time logging. Unless you are a site admin and can log in as another user. The one option that might work for you is to consider an addon like Tempo. As I understand it this app allows time logging for others.

there isn't the ability to edit the standard notifications for JSW/Jira Core. Here is one suggestion that was closed as "won't do" - https://jira.atlassian.com/browse/JRACLOUD-7266 Option - consider an addon mail handler, e.g. JEMH

It depends. So if you already have an issue and you want to attach the email you could drag the email from the client and drop it into the issue. However, that will require the use to open the attachment in the client. Or you could copy the body of the email and paste into a comment. Now, I use outlook as my client and I…

Try this project = CDRN AND labels != CR ORDER BY Rank ASC

That seems odd enough. So have you viewed the logs under the System section of admin? Do the users still exist under User management?

and regarding the names changing to hexadecimal, these unique numbers are there to protect the user's names. it is part of Atlassian's move to adhere to GDPR. While you can enter the user name it is converted for the purpose of output results so that if printed, emails, copy/pasted, etc. the names are protected.

I have had this on my wish list for a long time now. The concept has been discussed but no development kicked off as yet. While one could us a tag for this...please don't. We already have an unmanageable ever growing list of tags. Some folks have used external means of capturing these, e.g. a Confluence page where you drop…

Ah...ok. So Roadmap works in the Mac app for Next-gen but not (yet) for Classic project. :-)

hmmm, although this page would seem to say otherwise - https://www.atlassian.com/software/jira/mac I will continue to dig in a bit.

Yes I see this as well. My best guess is that it is not yet released in the Mac app. However, I did search JAC for any issues open for Component = Mac app and text ~"roadmap" and nothing appeared.

that is correct you cannot use the "~" operator with Epic Link. It must be explicit. You could consider something like labels or custom field or linking issues.

Hi Ankita, So is this a classic project or next-gen. For validation rule you need a Classic project. If you are an admin go to project settings > workflows and edit the workflow in diagram mode. Click on the transition into "Needs Prioritization" status and on the right you should see a pop up w/ properties, conditions,…

While i do love cake i'm not a huge icing fan. My sis-n-law loves icing. So i get her cake and she gets my icing. :-) I actually would grab the pie before the cake. Devils food, Pound cake toasted lightly w/ a dab of butter

the cake is definitely a lie....

Matt, awesome collection of Cousteau! I was always a poor reader growing up but did read some of his books and loved all of his TV series as I was an avid diver beginning in HS.