Jack Brickey Expert

There is not an email notification option for Jira comment reactions. While I have not dug into Automation in detail I did think to check there first to see if there was the ability to trigger on a reaction but I did not see it.

as a site admin try this URL [BASEURL]/secure/admin/filters/ViewSharedFilters.jspa replace [BASEURL] with your url info

hmmm... and your sure this is a validator you have and not a condition. Sorry, just grasping here as I'm not seeing anything obvious. Maybe you could share some screenshots in hopes something pops for me. Workflow illustrating transition and validator.

Theory - I am wondering if the name you entered is actually correct. So when you began to type did autocomplete offer options and did you select from the option?

I have never experienced this. One thing you might consider is to try the excel or google sheets icons at the top of the filtered list. Also, consider the Excel addon extension and run your JQL directly from excel. 

This isn’t possible OOTB. You could use your KB approach although I am unsure if those reports are immediately available in Confluence. If not you could take a screenshot and paste it into the knowledge base page. You might peruse the Marketplace for possible solutions. 

Hi Joel, welcome to the Community. While it used to be under More, the option now appears in the Link issue area. Click on the chain-link icon and select link issue the you should see the Create linked issue option there. 

Have a look at the admin section (cog icon) under settings > look and feel

Alex, sorry if my answer was unclear. What I mean is that you can follow the original process where you start with a CSV list. So the pre-requisite here is that you have access to this data outside of JSM. 

so it says that the reset link was sent. I am wondering if your spam filter is catching this. Can you check and also check w/ your IT group (assuming you have one).

can you provide a screenshot of where you are clicking forgot password? Have you reached out to you site admin?

There is an open request for adding Organization as a issue statistic - JSDCLOUD-6383 you might wish to vote for it. Of course you could create a filter per org but that is really messy IMO and doesn't achieve the desired goal, e.g. a pie chart showing #s per org.

Hi @Mihails Monokandilos , given your level of concern I would refer you to Atlassian Trust Center for a complete response to your post. Here is some input from me on your specific questions to the best of my ability. * You indicate "due to the thing...", what "thing" are you referring to. If you own a dashboard you can…

You can create this JQL and save the filter then apply to the desired gadget on your dashboard.... type = epic and watcher = currentUser() note, when you go to "Add gadget" there should be a link to load all gadgets

There isn't any bulk delete option OOTB. I found this addon which may help - smart-attachments-for-jira . I have not experience with it and wonder if it would work after the fact, i.e. does the bulk delete work on attachments pre-installation of the app. Worth a try. Other options - upgrade to standard where you will get…

if you are an admin you should see a "Configure" button at the bottom of the righthand sidebar. Therein you can rearrange/remove/add fields.

One thing to note is this will give you all stories and tasks under the epic. You can’t return sub-tasks of stories/tasks within the epic. 

ok but what about "Test Details" can you look at the context for that specific field and see what values are there.

Yes if they exist as customers or users. 

So this may not be the smoking gun at all here but what does the first image refer to "Test Type" while the field name seems to be "Test Details" in the second image?

@Zia Ul Rehman , this is an old thread but let me try to assist. If you are trying to delete a classic board and you are the owner of this board please do the following: * click on the search bar in the top menu * click on the Boards label at the bottom of the window * in the Boards window find your board * on the right…

adding a bit here... you can find all issues that are in a given status that are linked to other issues, e.g. issueLinkType is not empty and status = Escalated you cannot (OOTB) find all issues that have links where the status of the linked issues is Escalated. You can do this w/ apps like Scriptrunner, Power scripts, etc.…

something is definitely amiss as that should not be the case can you provide screenshots: of the contexts and values and the issue view where you can not see in the drop down?

correct. there must be an N:1 (RT:IT) you cannot have a N:N relationship.

Well this is indeed what JSM does. I would recommend you review the online documentation that Atlassian provides at support.Atlassian.net to better understand how it maps to your scenario.

please share you board filter and image of your board

My ‘solution’ was just to export the issue data NOT a project or instance backup. Why not simply set up a free version of Jira and apply the backup to it. Before doing so deactivate all users except yourself. Not, I have not attempted this so can’t say how that would go but easy to try it out. 

ah thanks for the additional info. Disclaimer - I don't use NG JSM projects so take my input w/ that in mind. A good while back I was engaged in a post about not receiving emails on Create which sort of blew me away TBH but as I recall that was indeed the case "at that time". I have no idea if that is still the case or not…

I suggest you start w/ this series of articles - how-do-customers-send-requests-by-email 

i'm a bit confused. You want to add a user but don't know the email address, is that correct? You must have the address to manually add a user in Jira or JSM. You mention using the personal email address. Certainly you can do that but keep in mind that if you later add the user's business email that will be another user.…