Jack Brickey Expert

I suspect that integrating Insight into JSM will factor into the solution here. 

Short of refreshing the browser nothing. The issue certainly should update with a screen update at least at the same rate that it would in the detail view. I suggest checking how quick the issue updates in detailed view and maybe Kanban detailed view and compare to dashboard. note, I’m not a fan of the 15m refresh on…

Confused. I thought the is was that you received an email with a link to an issue and if you clicked the link you received an error. If you can view the issue then you have browse permissions. So what is the issue?

You could add a screen to the transition that would allow the user to add a comment. 

* Well I still don’t know what “split” is. I have never heard of such a function if that is even what it is. Maybe this is some automation rule named Split. That aside the error seems to be saying that there is a required field Location that is needed when creating an issue and you are not providing it. If this is an…

Yes. Could you please check one of the closed issues and see if resolution is set. 

Split an issue? Can you explain?

Ha yes... grab hold and hang on!!! Things change quickly for sure in Cloud. There are blogs and roadmaps out there that will give you some insight. You can click on ? icon in Cloud and select What's new and get here - https://confluence.atlassian.com/cloud/blog 

that would be my approach as well. Test w/ one issue to get a sense of how it goes.

BINGO.....

Please share the documentation you are referring to. It is not accurate to only have the status "mapped to the board". Please ensure 'done' issues are in last column on board and the Resolution field is set. Now if you don't what issues having a fix version assigned to appear in the board then update your board's filter to…

please go to admin > user management and filter on JSM product. How many users? if more than 8, i.e. 22 then edit users and remove JSM where appropriate. If 8 contact Atlassian Support billing. Also verify admin > billing details

well it isn't like there are a billion things documented.... needle in the haystack ;-)

well for Server I personally would not place much hope given the recent announcement on the same. For Cloud I can say that I was on a call w/ a product guy just last week about how this might get implemented. Unclear if/when there but at least some focus is there.

does {{initiator.name}} work for you?

I think what Arpita is asking for is this.... Board 1, Board 2, Board 3, Board 4 with one single Backlog. So selecting the Board simply changes what is shown on the Active board (Kanban or Scrum) but by clicking on the Backlog it will always show all backlog issues associated w/ all boards. If I move an item to the active…

so do you want the Jira users to be able to see/comment w/in the application or do you want them to only access via the Portal. This, I believe, will be controlled by whether you give the "Browse, Comment" permissions w/in the project. If not == Portal, if so == application

and you are absoletely sure that this user has "Assignable user" permissions?? might be worth trying what i illustrate below "any logged in user"

this is good info that aligns well with what I have learned over the years. Much of this is incorporated into how I lead teams.

yep it comes down to how you define "released" in your project.

you could create under a new account. you could try reaching out to Atlassian via the "billing" support option at https://support.atlassian.com/contact/ 

so unsure if Scriptrunner can even do this TBH. There are some discussions in the Community about working w/ Attachments so you might check there and also the docs associated. BTW, A4J will not help here.

suuuuuuuuuuuuuuuper SWEET!!

As you are on Free this option is not available to you as your support is limited to this forum and internet searches. 

To be clear here you don’t use automation specific to a board whether he would use automation for your project. With that said I would schedule an automation to run daily. Then as a condition I would check to see when the issue was last updated greater within one week then the action would be to transition the issue. Now…

The underlying filter must be defined in a manner that would include all issues. 

Agree. Arpita, I think you are expecting something to function in a manner that it does not.

so very sorry! So you will need an addon for sure, e.g. Automation for Jira, Scriptrunner, power scripts. If you have a scripting or automation addon already then the supporting docs should help guide you on this common UC. 

I might suggest reaching out to their support channel - http://www.infodation.nl/ 

I have not observed or tested. If you feel this is indeed a bug I highly recommend reporting it to Atlassian support directly.