Jack Brickey Expert

What JQL are you using? Try something like this... “Epic link” = “xxxxxx” where xxxxxx is the epic of interest. note this is for a single epic. If you have multiple epics the users the “IN” operator instead of “=“

Adding to all of the good input here... The bottom line is that you don’t need to be scared of this step. It is simply mapping old statuses to new statuses. If you don’t like the new statuses then simply edit the new workflow to have the statuses desired. The only caution here is that if another project is using the new…

be careful here. If issues start disappearing from the Kanban board that too may cause confusion. The point is to step back and assess the purpose of having two boards and then ‘design’ the right solution. If one team works on certain issues and they use Scrum process while others use Kanban to work the balance of the…

There are a number of posts on unsuccessful attempts to use Shared Mailboxes. I have yet to see an example of this being successful. 

Hi Rebecca, I’m not sure what you mean when saying you are trying to create a burn down list. Your image is illustrating the result of a query. If you want to view the a sprint burndown you can use the reports for your board. If you want to only show the latest sprint associated with an issue in the sprint field then you…

And not to worry, I forgive you for your unfortunate choices in life. 😁

@Community Manager oh Torchy’s. I do miss Torchy’s so much. Their queso is a food group in and of itself! 

Well I would argue that you get a tremendous application for free if you and can work within the limits. 

Hi @10/11/1949 , welcome to the Community. I'm really unsure what problems you are experiences based on your post. Can you try this on a different browser? Can you share a screenshot of what you are seeing?

maybe something like this but will likely want to tweak to meet your precise needs...

Hi Sara, let me see if I understand your goal here. You are mentioning 'un-mapping' of statuses, by which I think you are referring your classic board, correct? Assuming so, if a user is working w/in the board then they can't drag an issue to a status that isn't mapped but they can still edit the issue and select the…

Not in the Free version of Jira. You can look at Premium which provides the concept of initiatives which can have many epics.

please create a new post and/or search the Community for similar issues. 

@Jijendiran Ravichandran , you have mentioned export and import so unsure which you are actually doing. If you are trying to export then for sure some fields won’t export as you might expect/want. User IDs is one as this falls under GDPR regulations. 

More specifically, try disabling “organization added” if it is enabled. 

Hi Geetha, that seems odd for sure. So the Issue Updated notification has All Watchers? What about if you set one of the watchers as the Assignee? Do they get the notification then?

Your organizations will be listed in the Customers view then you simply drill down into each org you have to see the customers in each. regarding the notification scheme you need to check that the user not receiving emails is in fact in the specific role or group. The role will be listed for the user under the People…

hang on a sec... I thought you were talking about Jira issue links but it seems maybe these are test case 'links' via some addon app? If so, I have no idea if the JQL functions for links would work for these test cases and actually would not think so. Now if these "test cases" are actually just other Jira issues and you…

A única ideia que eu poderia oferecer seria criar um campo personalizado para "subtarefas numéricas" e associar ao tipo de emissão que terá subtarefas. Então, usando a automação, incremente esse campo em um sempre que uma subtarefa for adicionada. Gatilho - problema criado condição - issuetype = subtarefa condição -…

ok so to be sure, they are not in an Organization listed in the project either, correct? With that aside then you need to check the project settings > notifications to ensure they are in a group/role to receive notifications. Next have your IT check to see if the notification emails are seen at the server side. Obviously…

try again. try another browser. how long has it been occurring? what about other users?

well let's have a look at one of the specific ones it isn't including that you feel it should. can you share a screenshot? What are the fixversions? You are confident there are no links to the issue?

As stated I am thinking a regression has occurred and as such I would refer you to Atlassian Support. One thing you might do just to test it is to remove the requirement for all checklist items completed.

does this get you there? project = EHR AND issuetype = Defect AND fixVersion in ("EHR 6.8.2", "EHR 6.9", PRIVABRIDGE, "EHR 6.8") and issueLinktype is empty

All are named but cannot access via the app but rather from the customer portal. 

I think we need Atlassian to respond officially with what is/is not supported here. @Filipe I would open a support ticket - Atlassian Support

confounded NG. :-) that seems like a big hole but verified in my test NG project.

and you are absolutely sure that there are issues that should be returned?

i haven't played w/ NG much so wonder if there is some limitation. I will try to play w/ it to see how it behaves for me.

can you try this ... project = PDN AND issuetype in (Bug, Spike, Story, Task) AND status changed to Done after startOfYear(-1) and status changed to done before endofyear(-1)