Jack Brickey Expert

Customer have access to the articles via the portal by searching in the search bar. As they enter text the portal will offer potential hits. 

This is more of a discussion since there is no best answer I suspect. First I question a bit not having testing within the project that defines each project. However, if I were to group all testing under a single project I would probably choose to use components as a means of identifying which product/project a TV was…

You need to use a real email not a DL as that won’t work. 

Oh... wait. I see you are on server and likely don’t have Automation fir Jira which is what my response assumed. 

I would approach as follows but would need to play with it to figure out the precise syntax. trigger - scheduled daily rule Condition - JQL - "Approvals[Approvals]" = pending() action - send email to approvers the action is where some investigation is needed

yes that is absolutely true. you can find that detail by going to the custom fields page under admin > issues > custom fields and selecting the field and inspecting the URL. That is one way but there are others, e.g. JQL.

great! glad to assist and best of luck!

wish I could but I don't use PS. I played with it once. It should be pretty straightforward if you check in their Docs - Power Scripts I don't have access to the docs to find the appropriate article.

if classic project - project settings > permissions

Please check permissions and crossref the groups/roles to see if the user is in them. Check the Assignable user, browse, etc.

oooo.... that is bad form. definitely let them know that. good luck and post your findings here.

post functions won't work for this UC as it doesn't handle conditional actions. You could consider using Components and setup Component leads but expect that isn't what you want. If not then consider an automation app, e.g. Scriptrunner, Automation for Jira, Power Scripts or others (check Marketplace). Basically you need a…

there should be a "Support and Issues" link on all apps. But I don't use this one so maybe not? I suspect that some update to you cloud instance may have exposed a regression but really hard to say in these cases.

If it were me I would open a support request w/ the vendor - https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/31 while you await any input here in the Community.

BINGO! you win. indeed that is the case.

is this related to your other post - Multiplication-of-two-custom-field-values 

another random thought. what role(s) do you have in this project. One thing to be careful of is not to be an agent and a customer. If that happens notifications get messed up. I don't expect this is the issue here but just throwing it out.

thanks. not sure. Based on your description, I'm not experiencing this. Can you look at the history tab on one of the issues you are seeing the notification on. Just trying to find the smoking-gun. I wonder if there is maybe some automation that runs when you transition the issue. Just wild guesses at this point. maybe you…

do you have this box unchecked in your personal settings? 

ah geez

Generally it isn't about projects but rather issues. Typically, but certainly not always, projects are ongoing. Also, the size/scope/complexity of project vary so much that simply saying the team completed 15 projects doesn't tell you much. Of course the same thing can be said about issues. In the SW world you can look at…

sorry yes...browse project. the only other thing I would point you to is the global Browse Users permissions (admin > system > global permissions). Just check to ensure that the user is in a group that had this permission.

i have to think this is a permissions issue. Does this specific user have Browse Issues permission?

you might find this of use - embed-request-forms-anywhere 

Yes. in order to use the Widget you must make the instance anonymous which allows anyone to create an issue even if they are not a user. once they create their first issue they are added as a customer to the project.

My only guess is that someone deleted it. You can certainly recreate it. If you want you can look at one of the projects that has the queue, edit and copy the JQL then use to recreate in the other project. I would not belabor finding out why/who deleted. if it happens again then maybe contact Atlassian Support as they can…

if you log in as that user can you reproduce it?

Bitte erläutern sie noch weiter. Was meinen Sie mit dem Erstellen einer E-Mail in einem Prozess? Möchten Sie einen Mail-Handler einrichten, mit dem Sie Probleme in einem bestimmten JSW-Projekt erstellen / kommentieren können?

? darkmode is only available when using Mac desktop client.

I think you need to provide more info. Based on what you have shared I would offer the following.... project = abc and type = A and issuelinktype = B