Jack Brickey Expert

then I would guess you do not have permissions. Is there another site admin?

Given that you are on Next-gen I assume you created a "Flagged" field in that project? You can't reference the system default Flagged field in your NG project and I have to wonder if that is the conflict. It might be interesting to rename your NG project field to something else and see if the Automation allows you to…

ah I see. that for sure isn't going to be OOTB and I'm unsure of any app that will provide this but there certainly might be. Check the Marketplace.

BANG...BANG...BANG.... me hitting my head on the table observing latest changes to Cloud.... So it appears that "Channels" has disappeard and the three options are simply brough to the 'root' project settings level. Just click on "Email requests"

anytime...glad to assist

I do not understand the purpose of the first two images. I guess it is how you are navigating but that isn't really important here. In the last image.... * You are currently viewing the "Active sprints" page. If you want the backlog then click on the "Backlog" in sidebar. * Just under "Amazon 1 Classic software project"…

I assume you mean issues that are "moved" between projects? OOTB this is not possible. Scriptrunner is one addon option and here is a very old thread that might help - How-to-find-issues-that-were-moved-from-one-project-to-another 

screenshot of the other user? is it possible that one is using the new issue view and the other the old issue view?

well your project isn't really defined to be Scrum or Kanban. When you create a project you decide if you want a scrum board or a kanban board. However, you are not relegated to that. In Jira Classic SW project you can have multiple boards. Often times folks will have multiple boards to allow the various people in the team…

I'm not 100% sure how it behaves in Server but I expect it is the same as Cloud where you need to have Project Admin permissions to create a rule.

Hi Yael, with boards you don't move issues from one board to another. Boards are more or less just a visualization of a query. So the issues don't belong to a board. If you want, you can simply create a Kanban board in addition to your scrum board. You can use the same filter that defines your Scrum board for this purpose…

you would need an addon that would provide a listener function, eg. Scriptrunner or Automation for Jira. In cloud A4J is built in and I would do the following... trigger - issue updated condition - component = testconduction action - emai

that is because the epic was not assigned to you. Now if issues are assigned to you are not associated with an Epic then they will show at the bottom under the everything else. But since you chose swimlanes by epics then the epic that is assigned to someone else will not result in a swimlane in your board. consider the…

you can't tell from the portal but you can search w/in Confluence to determine.

well this is where I fall off the expert train as I do not have premium and don't use advance roadmaps. With that said....yes it is my understanding that you create a plan which is your roadmap. I defer to the docs on this.

if you click on the cog/gear and cannot see the following then you are not a site admin. you must connect w/ your site admin.

if you indeed have Premium then you will see "Plans" in the top menu bar. If you do not see then you may actually be on Standard.

interesting. if you click on the "1 unresolved issue" what is displayed? Also can you verify the Resolution field is set on the other two? Finally can you verify that the 'done' status associated w/ the two issues is in fact associated w/ the far right column of your board.

You board's filter includes multiple projects. Go to board settings > general and inspect the filter.

Hi Max, so the fact that you are using "assignee = currentUser()" will mean that the board will only show issues associated with the user that is logged in and viewing the board. While this is a great method to create a board view that can be used by anyone to see only their issues it is of no value in a collaboration mode.

Hi Faith, so to be clear I have not suggest removing your saved filter. TBH, not even sure how that would be possible. A board must have an associated filter. You can edit the filter if the board isn't displaying what you want. Can you please copy your filter and share here and also tell my what you want the board to…

also consider that once disabled you will have no redundancy. if the portal is down or otherwise inaccessible they customer can't open a request. Hopefully you provide support by phone too.

If you truly want to prevent email creation that has been operational before I would do the following: * Inform all customers that email creation will be ceasing in x-days * on x-1 days inform them again that it will cease tomorrow * if you are using a custom email then you should have IT set an auto-reply like OOO with…

Quite strange. Some other thoughts * is the Mac using Safari or another browser? * have you cleared cache on the PC browsers? * do others experience this issue - If so contact Atlassian Support 

You need Scriptrunner app for issuefunction.

Can you share screenshots of an issue where you see (Mac) and don’t (PC)?

There is the cascading field but that only works when you want a selection.

I wonder if this is browser specific?

You need to consider Jira Service Management for this purpose as customers are free and you pay for your Agents that field the requests.

This is not possible at this time. There is a open suggestion for this you might want to vote and watch. JRACLOUD-36494