Jack Brickey Expert

Hi Ishan, welcome to the Community. If you want to give user (Jira Core or Jira Software users) read only access ensure these users are in a role/group and give them Browse only permissions to the JSM project.

@Alex Reizer while I'm not a big user of TMP, I will say it has improved greatly since inception and I do believe they have their place. I see them being very good for business projects especially where they have a beginning and an end. Example, we have a project to migrate from one tool to another. It likely will take us…

@Mykenna Cepek , i didn't read that here. you can create a classic 'template' project and use it when creating a new classic project. there is this issue for NG.....errr TMP - JSWCLOUD-17982 and this issue for Classic....errr CMP - JSWCLOUD-6790 

@Alex Reizer , i would not say it is impossible as it is not(migrate-from-NG-project-to-a-classic-project) . It isn't easy and agree there should be a "things to consider when choosing" guidebook.

Oh my.... I don't think that is what you want for a filter. Is there a reason why you have listed out the specific issues here?? maybe something like "Project = IGDEV" would suffice?

yes. it would be nice if you could mention a customer that is on the RP list. I would not want to see the ability to mention any customer not on RP list. That is, I feel like being on either the Reporter or RP should be a prerequisite for customer mentions.

board administration is singularly owned in cloud. you can change the owner of shared filters/dashboards under admin > system > shared items

in Cloud you only have the ability to pass ownership - admin > system > shared items > shared filters and click on ellipses of the filter to change owner.

Since I adopted Confluence that is the place of choice. It is worth noting that I am mostly on the sidelines of these retros vs. running them. So I have the opportunity to play fly-on-the-wall. Timing varies: sprint reviews are bi-weekly, projects that have an end date are almost always at the end of project (2-3months). I…

OOTB you cannot do this w/ JQL. JQL doesn't support math functions. If this is something you will need on a regular basis then consider incorporating Automation and custom field. Something like this.... * create a custom date field * set up a daily scheduled automation to check if an issue has been open for 30d and if so…

those are big numbers. one guess is that you have some underlying issues that are tilting the data. I wonder if you imported issues? Do you have other projects you could use w/ the gadget? Here is documentation that might help - adding-the-average-age-gadget 

@Kristen Roth , thanks for sharing. I keep coming back to the Team Playbook from time to time just to pick up on new ideas. The 4Ls is nicely laid out. I have to say that for almost all of my retrospectives the biggest challenge is getting the team to contribute. I sometimes wonder if they really care or maybe there isn't…

Hi Bree, tanks for sharing. I can see my new TLAs for the Community already forming - CMP and TMP. 😉

I’m not seeing this but I did limited testing. The project that I used doesn’t have any active epics but I did change the swimlanes to epics. All looks ok in my iPad app.

@Johan Albrectsen , I tested in my instance and note the same as you. Interestingly enough, in another instance I have access to as a Community leader there is the ability to do this on demand in the issue detail view. So may that is getting rolled out.

Poor sis! 😂

Thanks for that procedure @Angélica Luz !

wait...I think i'm losing my mind here. I thought your post indicated you were creating an issue in JSW and you wanted to make it visible in portal. I need to take a break i guess. :-( RESET... So it sounds like you are using the CREATE button to create an issue on behalf of the customer. Assuming I have it right this time…

oh you better believe my BGE moves with me. I have had it for about 15yr now but only one move. I had to make two crates to move that beast but it is worth it. In fact I have a pork shoulder going on tomorrow morning and cooking all day long (~15hr).

yes it does... just added a custom label field and tested see below...

not precisely limited to work log but maybe a simply subscription to the team based upon the following jql? project = myproject and updated <= -1d and resolution is empty

that is not available to the user. if you want that you should consider documenting in Confluence. Actually a good practice for change control.

well add 5 more then. :-)

you would need to create a linked issue in your JSM back to your JSW issue. You would need to ensure that the Reporter is set to be the Customer AND you need to be sure to set the Customer Request Type. Doing this will present the issue in the portal as if they created. Note, if you want to automate the updates to the JSM…

Disclaimer - I am on cloud so your options could be different. where exactly are you stuck? what do you have in place at this moment. please share and I can provide more precise feedback. I would suggest you look to the Branching function in Automation and Related Issues. Please see this document…

so are you saying you want to find all unique values of the custom field and the count of the number of times they appear? If so I wonder if the 2-dimensional gadget would work here. possible JQL - project in (a, b, c...) - include all projects where the custom field is used or again maybe simply ”my custom field” is not…

you are going to need to leverage a scripting (e.g. Scriptrunner, Power Scripts, etc) or automation (e.g. Automation for Jira) addon app for this.

agree. and the fact that the transition did actually occur tells me that either the automation worked or the issue was already in the status associated w/ reopened transition. I might consider improving your conditions a bit to align w/ your workflow. If you have an "All" transition into the status that is associated with…

Well this will make me look back in time... * if I don’t count all my moves while in college - I have moved 11 times since 1982. Wow that is a lot! * i moved from Austin Tx to North Carolina in 2019 * i have gotten much better at not holding on to things with each move. There are a few items that have been with me for a…

Based on the Infor provided, which seems a bit incomplete, I would offer the following... ”my custom field” is not empty”