Jack Brickey Expert

I see nothing wrong with your rule. If it is just a matter of a delay that could be due to other issues. If you’re still getting notifications, and you should, then I would not be concerned about it.

What is the ad on? Can you share an example? It appears that somehow the add-on is intercepting the default key URL.

You need to reach out to support.atlassian.com and click Contact.

It’s likely that the filter is associated with a board in one or more projects. By deleting that filter it would crater the board. You need to find where that filter is used and remove that association before trying to delete it. You should be able to determine this by looking at the context of the filter. For example what…

I would research Jira dashboards. There are a lot of different gadgets that can help you achieve your goals. You might find the following articles helpful - what-is-a-jira-dashboard 

I’m not quite sure I’m following you. However my point is if you can’t find the dashboard at all when you search for it, either it does not exist or it is not shared. If you go to the system > shared boards and you can’t find it then It either does not exist or it is not shared and you can’t change the owner.

You want to ensure they are Project admins and not system/Jira admins. This article might be helpful - how-do-jira-permissions-work 

The search function is indeed flawed in my experience. Results are hit and miss I haven’t found a solution to make it more reliable. @Monique vdB ?

Hi @Žydrunė Stonkuvienė , This really should be a new question. With that said, if you have an automation rule as you described then the alert message should go out to the defined users anytime an issue is created regardless of the status. Are you saying that the alert is not being sent to these users but anyway she was…

That is odd. Have you checked for an Automation rule changing the assignee? Can you inspect the history tab to see if there is a clue?

Have you looked at created vs resolved gadget or other dashboard gadgets?

Check the conditions as there might be a condition limiting who can actually perform the transition or similar condition.

You need to ensure that you set the resolution field when moving an issue to done. 

Yes but keep in mind if you give someone browse permissions then they will see all the comments regardless of whether they receive the notification of the comment. So the bottom line is if you don’t want someone to be able to see the comments then don’t give them browse issue permissions. You can’t separate and hide…

Well if you give browse permission to any internal licensed users then they could easily go in and find tickets and set themselves as a watcher as well. It all comes down to how you have permissions set in conjunction with notifications.

If you have any collaborators that have jira software licenses then they will also receive internal comments if they are watching an issue. However customers should never see internal comments. 

Unfortunately there’s nothing built into Jira that would provide notifications or require approval’s. However if this is an issue within your company I would highly recommend that you establish a process that requires request/approval.

Awesome thanks! I’m going to add that issue to the article so folks don’t miss it.

Try adding to your jql … Sprint in closedSprints() and sprint in openSprints()

That is very interesting @Bill Sheboy a thanks for that. If you have a reference to that post I would like to review. The behavior is quite odd for sure.

From what I can see your articles appear to be soliciting another product which is tightly monitored/controlled. They will have to be reviewed/approved.

Next-gen = TMP Classic = CMP

Correct these custom fields would not appear in the releases page.

I assume just creating custom fields for that purpose would not suffice? It all depends on what you wanna do with those dates and how you want them to interact with the current release date. 

Sounds like the dashboard is not shared. How do you know it exists? have you seen it before and had access to it before?

In the side bar under the system view you should see shared items. And under that category there should be shared dashboards do you not see that? If not please share a screenshot.

Lol…glad I could help.

Thanks. Unsure about the availability of that project. Maybe it is/was a test project that came with new installs. 

I do not believe that is possible. I like the idea of being able to do so on a rule basis though.

I have documented in an article here - Multiple-boards-in-Business-and-Team-Managed-Projects?-You-Bet!