Jack Brickey Expert

My suspicion is that the board covers multiple projects. And the user that is trying to close the sprint does not have the manage sprint option in one or more of the projects.

This cannot be modified.

Your observations are accurate. The supported hierarchy in Jira… Epic Story/Task Sub-task story and task are at the same level and the only child option is subtask for both.

JSM doesn’t offer a backlog board concept. This is typically used in software projects or even business projects. Now, you could create that concept on your JSM project. My suggestion of how to do this would depend on more information from you. * Why do you want a backlog for a JSM project? * What scenarios would you want…

@David , so if you click on the… In the top right corner of your image what are you presented with? You should be able to go to board settings and select Card Layout Where are you will be presented with a screen like the one Daniel shared. In that screen you can add up to three fields to your backlog view and those fields…

You should consider using Automation to post process email requests.

Then Jonas has provided you with the answer. It is not possible OOTB to do this.

@Jonas Ekström , where did I miss that @ginxx009 aisle asking about portal? Of course you are correct here. @ginxx009 , are the approvers “customers” or “agents”. Are the approvals done in the application or the portal?

Field required but even without you should get the “Reason screen” to appear. Is that happening?

does the reason screen include the “reason” custom field? Have you made the “reason” custom field required via transition Validator? Have you published your changes?

My suggestion is to have a single status “Done” and use the Resolution field to designate either done or canceled. Set a screen to the transition to Done with a Validator requiring the Resolution field. Second alternative, keep cancelled status but leave unmapped on board. You loose the ability to drag and drop to…

Same row of what screen/view. Likely the answer is no but I’ll reserve that until I better understand.

I would suggest reporting to Atlassian Support.

No you cannot disable that field. A valid email address is absolutely required in order to create an issue. Every issue inside Jira must be associated with a user and that user is based on an email address. The one thing that the widget gives you is A form-based manner in which a person can open an issue without having to…

The only ‘in Progress’ burndown is using time estimation.

I don’t think so but may be mistaken. For sure you cannot edit a shared workflow that is used across other projects. To edit a shared workflow you must be at your admin for good reason. Here’s something you can try as a project admin. Have your Jira admin create a copy of the current workflow and give it a name that you…

If memory serves and nothing has changed, indeed the math is task + sum of sub-task. This cannot be changed. My process when using sub task is to not estimate the task itself. The task becomes a container for all of its subtasks.

Note - you could simplify your query to …and issuelinktype is not empty… rather than listing all link types. If an issue link to another project exists it would be missed here.

And the field definitely contains a value? Is it remotely possible that there’s more than one reviewer custom field. Just grasping at straws at this point. I don’t really have a user pick her custom field on my test project but I checked with various other user paper feels like reporter assignee etc. and they all work. Can…

Just JSW. That user will need to have browse permissions.

Is Reviewer a user-picker field? Are you saying that you find the “reviewer“ field in the list of options and select it but nothing appears?

I think your solution of a separate project is a reasonable one. Basically it’s a parking lot. I have done similar in the past and of course the parking lot become so for I end up painting over it and building and parking deck. LOL

If you use this excel extension you can pull data directly from your Jira instance without the 1000 limitation. Don’t like MS Excel then how about Google sheets ?

I don’t think that will give Todd what he’s looking for but I will leave it to Todd to answer as this really isn’t my question. 😉

Hmmmm, maybe a limitation of Free version then. i can view details and therein I see this ….

Disclaimer: I do not use TMP in my day-to-day activities and the underlying functionality changes very frequently so I may miss something. With that said, in TMP projects the resolution concept is built-in to the process. You don’t have the flexibility that CMP provides where a user can have multiple resolution codes and…

What does the “edit” link offer?

This appears to be a permissions thing I believe. I think you are in the “trusted” role not site administration 

That works fine if you have a single issue you’re looking at. However Todd is looking for A solution that works across the entire project. So he doesn’t have “the issue ID”. Unless I’m missing something here

That is where you hit the “you need an addon”. 😔