Jack Brickey Expert

From the screenshot that you have provided, I would expect all non-bug issue types regardless of priority to have a 24 hour time to resolution SLA. is this not the case? Can you please provide an example screenshot of an issue that has a different goal?

Ok so you have it set up as a public project so that anyone can send in a request. So I can’t think of any reason why an issue would not have been created. However to be sure about this I would search using JQL. Go into the advanced search area by clicking in the search bar at the top of the menu and selecting advanced…

This feature is not currently available. You might search Jira.atlassian.com for any current suggestion. Something like….and text~“Kanban board dynamic date”

Interesting for sure that seems to provide some credence to this being a bug that likely has just been introduced into some instances.

Glad to help. Yep google is a great broadcast net but for Atlassian help I always use this approach… * Documentation * Community * Google…

Hi Mark, I found the following article in the Atlassian documentation with a quick search of the Atlassian support site - automation-actions 

For grins, I logged into my PBI workspace and found an old space I created back in 2017 and it is still active …

To be clear the link I provided does not require any addon from Atlassian Marketplace. If you have an O365 account the you can use it to connect PBI with your Atlassian Cloud instance. In rhythm link you will see a “Try Jira with Power BI” button that will redirect you to a O365 login. Granted, depending on your O365…

By chance are the missing 12 in a done status category? Unless something has changed issues that are done will not be recalculated.

It would be interesting to see what would happen if you were to create a new board that mirrors the current one.

I have “un-excepted“ my answer as it is clearly not the right answer at this point.

Well I’m certainly perplexed. Hard to imagine it’s a bug but still….

What does the global configuration look like on your side?

Something simply isn’t adding up. This appears to be too simple of an issue. I have to wonder if you haven’t uncovered some kind of a bug. I’m going to investigate a bit more. 

Hmmm, I am certainly able to remove a rule for a project on my instance. Is this a rule that you created or someone else?

@Caroline R , I love okra too! Especially in seafood gumbo! 😜

@Demetrios Kallianiotis , it would be a really good idea to remove your phone number from here unless you like to get a lot of spam calls.

Do you mean when you create an issue you are unable to add a label? I don’t understand the concept of adding a process. Can you add some screenshots as to what you are attempting to do?

But I understand the need…sometimes you have admins like John and man you don’t want him playing around in all those projects! hahahaha…ooooo…I crack myself up. 🤪 sorry I just couldn’t miss the opportunity! 😉

Thanks for providing this info Bill! Generally I like to do the same however these days I’m often on my iPad and there’s is really odd limitation in JAC where I cannot stream together more than one word using the ~ text JQL function. so while I might try this… and text ~”next-gen advanced roadmaps” it will fail forcing me…

I confirmed it is not a feature available in Free version.

Hi Will. That article is an out of date it just simply applies to Jira Server not cloud. Moreover I don’t think you need to send a test email since you already have indicated some customers are receiving the emails. The first thing I would do is to inspect what’s different about the customer who is receiving email…

yes I guess. The point is a JQL filter does not show across projects rather a JQL filter is just a query of the database and that query can include the project field. As a point of example you could take that JQL filter that I provided above and use it to create a board and that board then captures issues across those…

Thomas, So I had a few more moments and thought I would share a bit more on this. Here is what I do in one of my projects that might work for you. When a customer opens a JSM ticket the agent then assesses the ticket. If they determine that it needs to be considered by the development team then they set the component which…

I think the answer is that AR is designed/implemented to only work with CMP today. I can’t say what the underlying reasons are for sure but in the end the reasons are somewhat immaterial. TMP does have its own roadmap solution. I think the real question is if TMP will eventually support AR.

I do not. I went back and reviewed the link I sent and now realize that it says indicates the need to install an addon app to support TMP. So my bad! I did a quick search for any indication of when insight might be supported but didn’t find anything immediately. You might want to reach out to Atlassian support to inquire…

The one slight negative I will raise here is in the naming conflict (duplication) with Insight asset management. IMO this is confusing and needs to be resolved. Personally I would drop “Insight” from asset management in favor of keeping Insights here. I never really grasped insight for asset management.

Not in cloud

I am unfamiliar with successor and predecessor terms. Is it possible that you have created link types with these names? to query for issues without links - issuelinktype is not empty to query for issues with links of type “successor” - issuelinktype = successor 

Based upon this set of articles I would assume that it is already present - what-is-asset-management-for-team-managed-projects