Jack Brickey Expert

Hi Sau, I suspect what you're referring to hear is that you have users they have saved filters that include specific statuses. And when you add new statuses to a workflow their filter breaks. Is this the case or do you mean something different? Yes that is what you're referring to it could be that the issue lies with poor…

Try to go to admin > user management > users and find Gregory then reactivate there.

In looking at the last screenshot I see “Projet Logiciel” which seems to translate to Software project which is why I was guessing at TMP. For sure if this is a business project that would explain the lack of board configurability.

Thanks Dima. I am working closely with support. Cheers!

Then I recommend linking every Bug to the epic or story as “relates to” or similar. Then you can create filters leveraging this link and use these filters in your dashboard gadgets.

It appears you may be using a Team Managed Project? If so, these cannot be configured as I have outlined.

@Bryan McDade , I am currently playing with the solution from this vendor for Freshdesk migration. They have a demo that you can run through and at the end of that you’ll get an idea of the pricing. It all comes down to the number of records which includes everything from tickets, fields, agents customers etc. You might…

Sorry I do not know what “feature wise” means. Do you mean bugs that happen to have been found associated with a feature development? If so then how do you define a feature within Jira is it a unique issuetype?

I guess best depends on from who’s perspective and understanding your customer and their needs. For example… * if you have a very open relationship with your customer you could simply add them as users and give them browse access to the desired projects. Of course this is a very open kimono approach and not often what is…

So you wish to remove the help text only? If so edit the request types and remove the unwanted details. This is done in the same area as previously mentioned. Simply click on the request type the select Request form tab. 

Glad I could assist.

Hi Prabhu, I am on sure what you mean by this, can you please explain further? One thing I will offer up is that you can create a bug and link it back to another issue which might be a feature for example.

While I would advise against it due to complexities, you could disable notifications on Assign and then leverage Automation to send emails when assignee is updated. Not something I would do but something you could try/play with. As Alex mentions a better option would be a different email handler - JMWE, JETI, etc.

I am not familiar with this field so and wondering if it is a custom field possibly? In any event I would recommend using Automation for this. Something like this…. trigger - issue created condition - type = subtask action - copy field from parent the only issue here is that as you are on free you have limits on automation…

Assuming this is a Company Managed Project and you are an admin you can modify the Catd layout to include Labels. * click ellipses in upper left * choose Card layout * add the Labels field to the Backlog cards.

Project admins can if you configure to do so… admin > system > automation (bottom of side bar) click on ellipses and select global configuration 

You would have to contact Atlassian support to get these answered.

When is it required? At Create? Can you edit the workflow associated with the issue type and look at the create transition and see if by chance there is a validator there? The one thing that throws me off a bit though is the red Asterix which is not associated with a validator. But I still want to rule this out.

Yes. Assuming you are an admin go into the project settings and click on the request types link in there you will find that you can either remove those request types completely or simply uncheck them from any group which hides them from the portal. click on the “portal groups” link 

Hi @Julien Laffont , can you explain exactly where that image is taken from? Also are you saying that you would like to add the labels field in this view? 

You can certainly do that but before going there a couple of things… * you should seek to understand why the notifications did not go thru. One thing to remember, unless specifically configured otherwise under personal settings, the user that makes a change will not receive a notification of their own change. So if you are…

No but you could use Automation to update a “deployed” custom field.

Please provide more info… * are you using CMP or TMP project * have you looked at the notification settings * any idea on what may have changed since notifications ceased? * are any notifications being received by anyone?

This seems related to your other post - How-to-pin-quot-Resolution-quot-field-in-Jira I suggest we continue the conversation there.

Are you using CMP or TMP projects? Do you want the resolution to simply be set to Done when an issue is closed or do you want the user to be able to select the resolution value when transitioning to closed?

This is almost certainly associated with one or more Automation rules. The rules may be set up to run under a specific user rather than the user that triggered the event. Please check project settings > automation and be sure to check Legacy automation.

That makes no sense to be perfectly honest. Clicking add a child will always create a sub task of the current issue in all of my projects. If you were saying something else I recommend contacting Atlassian support.

Unfortunately you cannot. A project would need to be archived which is only available in premium or trashed. Both of these options require administration rights.

If you click “add a child “ you will create a subtask issue. Or am I missing your point/goal here?

Hi Martin, there are no updates on this. One thing to understand is that this being a public community forum it does not provide insight into any feature enhancements, suggestions, or roadmap. You might search in JAC (see above for link) for open suggestions.