Jack Brickey Expert

Hi Martin, welcome to the Community. just to be clear members of the Community, with the exception of Atlassian Team, cannot access your site. For Customers to be able to view issues on the portal all of the following must be true. * the Customer must be the Reporter or a Request Participant * the Customer Request Type…

Is this a SW project or Business project. The tags on this post indicate Jira Work Management. I would not think this report would apply to JWM project. If you click Edit Report Options can you assess the series?

Currently Automation doesn’t allow copying of attachments- https://codebarrel.atlassian.net/browse/AUT-1030 

Have you attempted using the Related issues condition? I have not attempted as yet but I believe. It should be possible. Your JQL would need to use smart value to search the URL field of previously created issues based on the URL in the current issue.

Has this always been the case? If you are in a position to test, could you create a new request type and try to use it instead?

The developer would need to be an Agent in the JSM project if you want them to be able to add a public comment. It really is as simple as that. If you don’t want the developer to be an agent they can make an internal comment and an agent can then make the necessary public comment on the developer’s behalf.

What report(s)? Can you look at underlying details of the report? Is this CMP or TMP project?

Can you share a screenshot of your board?

Oi Suzane, não estou claro exatamente o que está pedindo aqui. Se você está perguntando sobre como obter regras ilimitadas de automação, você precisará considerar o plano premium.

You cannot change the message that is shown in your image but you can customize the notifications that the Customer receives - project settings > customer notifications.

Yes. That isn’t a workaround. That is how it is designed to work. Use “parent” for TMP epics.

Also go to the reports and interrogate the sprint report for incomplete issues.

I am guessing that this is part of Tempo app.

If it is a specific address only that does not receive the invitation then my guess would be it is being blocked on the incoming email side. Some spam filter for example. Check the junk folder. It would be interesting to create an automation role as a test that sends an email to that address.

Seems like a browser issue. Can you try another browser?

Cool! I will give it a go. cheers

could you share screenshot of your board. are there any incomplete subtasks?

And if you want specific actions such as a field to be completed then you can use a post function associated with the transition. As Robert conveyed screens are used to accommodate a manual action whereas post functions provide an automatic action.

hi Bobbi, unfortunately no this is not possible to achieve in cloud.

thanks Bill! so here is what i currently have so applying your guidance I would use the following... but not sure I get the use of "does not equal" and "empty". I think I am misunderstanding here.

Ok so indeed you are also hitting this same issue. I have reported to my Atlassian connections.

You cannot reverse it. What you can do is simply remove all product access under user management. However the still will have an Atlassian account.

Thanks. Certainly seems like there is an issue. What do you actually see when you go to the Atlassian Support site? Do you happen to see the correct products for your instance?

Hi @[deleted] , I’m not quite following you here. It sounds like you have a custom field that has a yes or no value and you want to exclude all issues that have yes in that field. Is that correct? Maybe the following is what you’re asking for? resolution = Unresolved AND status != Geschlossen and "ist abgerechnet" = “no”…

They just deployed workflows per Issuetype associated with JSWCLOUD-17434 - Ability to edit workflow in team-managed projects also reference this article- New-Feature-Different-Workflows-per-Issue-Type-for-Team-Managed-Projects I’m unsure of the capabilities as yet as I have not played with it. However, if the workflow…

I noted another issue with Atlassian support today associated with inaccurate products. No idea if it is related but possible. I will flag this post for attention. BTW are you the actual ORG Admin? If not please see if she/he can open support ticket.

Ha…yes indeed there seems to be! Mine is showing all sorts of server products which I have none of. I will reach out to some contacts that I have in hopes that they can help resolve.

If this is repeatable I would contact Atlassian Support. I cannot reproduce.

There is no means of doing this OOTB.

I think it is implied. In the image below you see the old and new. The drop down is/was where Trusted existed.