Jack Brickey Expert

Let’s start by simplifying a bit… worklogDate >= 2021-09-30 AND worklogDate < 2021-10-13 AND worklogAuthor in (60fefeae8c15ca006ffdc496, 5dad6dfaeb076d0c302b4006, 60ff00c10b454a00689de0a7, 61111bf18c15ca006fc0e676, 60fef6bbfc68c100696d04b4) AND project = "odoo Implementation" however, not sure that solves your issue. It…

You configure this under project settings > request types. Select the desired RT and edit.

Be sure to set the Resolution field when transitioning an issue to done/resolved. There are a lot of posts on this in the Community. Here are some highlights… * either use a Post Function on each transition in a workflow to set the Resolution to Done or add a screen to the transition that requires the user to set the…

your backlog is represented by a status like To Do. What status are the issues in?

If you click into the label area you should see an “x” to delete.

Is the user already existing and you are simply giving them admin rights? If so can you have the user check to see if the have admin permissions now?

Cloning of issues is controlled by project permissions. I would check the permissions of your two projects to see if maybe one has clone information set up where as the other one does not for the user in question.

Here is what I found on this topic - manage-product-sandboxes the pertinent info is below. Add Marketplace and Atlassian apps to a sandbox You can install apps from the Atlassian Marketplace or through the Manage apps screen from within your Jira or Confluence administration section of your sandbox. All apps are available…

Duplicate post - https://community.atlassian.com/t5/Jira-Service-Management/Reporting-time-spent-by-organization/qaq-p/1827940 

Нажмите на значок администратора в правом верхнем углу > проектов, затем корзина на боковой панели

What you are looking for I think is canned responses. There is an open request for this and I remain hopeful that it will be implemented. In fact Server has this. There are addon solutions in the Marketplace you might consider. However, what I use is an auto-text app that provides for a shorthand approach, e.g. typing…

Hi @Vishnu Pandey , welcome to the community. I don’t understand your question as it relates to Jira. Can you please provide more details?

You will need to have a Jira admin give you delete permissions.

Are you on CMP or TMP project? Notifications are dictated by the Notification scheme. Go to project settings and check your notifications. See if the user is in a group or role aligned with the event notification.

i don’t really understand the need for this. However, maybe consider creating a separate project to represent your feature library and link the actual issues associated to the feature issue in the ‘feature library’ project.

You cannot add another Status Caregory.

just a guess… I wonder if you are hitting this issue - transfer-products-to-another-organization 

Hi Lydia, I’m going to assume, based on your post, that you are using a CMP project. In order to set the resolution as you stated you need to add a post function to the transitions to the desired statuses. Follow these steps: * Go into project settings * click on workflows * Edit the desired workflow in diagram mode *…

JWM is included in JSW.

if you don't like this for some reason consider Labels, though not as useful IMO.

Security advisories are released every Wednesday. You might want to reference this page here - https://www.atlassian.com/trust/security/advisories 

While I have not explicitly attempted this, you might consider using Automation to add this customer as a request participant to all created issues except those he specifically creates. Organizations indeed allow others within the organization to see the issues created by others. The one complication/limitation in the…

Hi Simon, welcome to the community. The article that you referred to above is for Server not Cloud. In cloud you do not have the option to change your outgoing mail server. There are add-ons such as JETI or JMEH that you may wish to consider if this is a requirement.

You need to either remove the PF or ensure The user is active and has access and necessary permissions on the project. 1) go to admin > user management and search for user. Verify the are active 2) go to project settings and check permissions to ensure user can be assigned issues

As expected the post function seems to be the culprit.

Is it possible that your workflow has a post function attempting to assign the issue to a user that may have been removed from your instance.

Hi @Mahima Prasad Jena , if you are asking about including Jira issues in a Confluence page there are several Jira macros to do so. For example you can insert a Jira filter to display a list of issues. Here is a document that might be useful - insert-the-jira-issues-macroeconomic

You cannot do this on the default board. Your only option would be to create another board for your project and set the location to your profile and then add a shortcut to to board on the sidebar. 

For TMP the done issues age off the board after 14d. Currently this is not configurable. Their is a suggestion to make it configurable and I expect it will be implemented in time.

Hi Michael, Correct there isn’t a means of re-ordering today. The children of an epic will appear in the order that they were created.