Jack Brickey Expert

@Eric Muriuki , I suggest you open a new post for this question.

Yes indeed it could take some time to go thru a long list. Basically 10s per component is a good estimate.

No, you have no control over those fields in TMP.

No no....by upgrade I simply mean to get your instance updated with the latest version that supports forms.

Can you share an image of what you see when you locate the user under user management?

Roll out has begun I think but it will take some time to update all instances. I would certainly expect it to complete this quarter.

Hi @Sherrie Brown , indeed there is a better way. In fact you should never move an issue to a software project from your JSM project. The reason for this is that you don't lose the connection with the customer. Rather you should leverage the create linked issue feature. What this does is to create an issue in the desired…

So I assume you are choosing export/import because the projects are on different Jira instances? Otherwise you can simply use Move feature which is much much easier. to export all issues associated with a specific epic do the following: * create a JQL that captures all of the tasks/stories in the epic of choice - "epic…

you wont see TMP projects in the selection. you can create a board by filter and reference the project. Too the Location will need to be your profile when referencing a TMP project.

correct

can you not simply add the user under User Management? Be sure to give them the desired product asccess.

Hi @[deleted] , I am having a hard time understanding your question. Could you please try to restate? Maybe you were asking about capturing the reasons four a rejection. If that's the case Jira provides a Resolution field that can and should be used to qualify a given 'done' status. example of Resolution codes: Done, Won't…

It means that you can change the site name... example I can change from this - mycompnanyname.atlassian.net/teamspaces/ to this - newname.atlassian.net/teamspaces/

Hi @navyasri , By default Jira doesn't add the Reporter as a Watcher. However, if an individual is the Reporter then they will get notifications automatically based on you're a notification scheme. Now maybe you've got some sort of automation or similar function that is adding the reporter to the watcher list? Based on…

Hi @Daniel Hurley , welcome to the community. To be honest this question so open ended I wouldn't even know where to start as far as answering. Is Andy mentioned understanding which products are using would be very important. Then we would like to understand how you're using it today with his much detail as possible.…

@Shelby Moledina , are you still experiencing this issue? I have been unable to reproduce the problem on my instance.

Sí, esto es ciertamente posible con la automatización. Esto debería ayudarlo a comenzar a crear su regla. Desencadenador: transiciones de problemas condition - use el bloque if/else junto con el estado de la condición del Campo es igual a En Progreso acción: edite el problema y establezca su campo de fecha en {{ahora}}…

@Rahul_RVS it is important to clearly disclose that you have a vested interest when recommending your product.

You can use Automation... trigger - scheduled condition - as needed to meet your needs action - create issue

I'm guessing that it is a long list of field options and clicking into the field shows some but not all. If there is no scroll bar then try typing a known but not displayed value. Just a guess here.

Do you use any addon apps? I wonder if there might be some recent conflict with an app that is causing this. Regardless I think it's going to take it Atlassian support to stop in and have a look.

@Derek Irving , the link you provided was for your service management however, your post is in Jira software. The way I would suggest that you achieve your goal will vary depending on which application you are using. Please advise.

If this persists please contact Atlassian Support. I assume the following link does not work? Replacing xxxxxxxxx with your site name. https://xxxxxxxxxx.atlassian.net/jira/settings/issues/issue-types

You might find this post of use. You need to first verify your domain if that has not been done. Change-default-notification-email 

Hi @Giorgos A Tsavegias , are you using automation to configure this? I believe you should be able to choose this using automation it would look something like below: * trigger - value changed for your custom field * condition - use if/else block along with field value custom field equals xxx * Action - edit issue and…

I'm confused. You shouldn't of even been able to create a JSM project if you didn't have the application enabled. In any event I'm glad you figured it out.

Ah I see now. So it is hard to say without knowing which addons you have that could be doing this but here are some ideas: * workflow - unlikely but possible that the priority is being assessed and event being raised conditionally. So inspect all transitions. * mail handler - if you are using something like JETI or JEMH…

If it is browser specific I would clear cache, close and reopen browser. Check for updates. Use different browser until such time that an update comes. Feel free to report to Atlassian Support if it persists.

Thanks for the information. Certainly is quite odd. It seems like a connection issue but it is odd that it's only certain screens. Unfortunately given that you're on the free version you don't have access to Atlassian support as they could login and take a look at your instance. I assume you have other projects that are…

You indicate automation can you elaborate on what automation add-on you are using? If you are using Automation for Jira then you can certainly achieve this. For example... trigger - priority changes condition - issue field condition Priority equal Emergency action - email users