Jack Brickey Expert

You can't query for editable issues. However you can think through the process possibly. One possible reason could be that some of the issues are in a done category status, is that possible? What I would do is simply refine your search into smaller chunks and see if you can determine the calls. If you could share your…

Hi @Fraser Macmillen , for linked issues there is no analysis or behavior underlying the links. These are simply ways of connecting issues for your own benefit. In other words just because issue B is blocked by issue A nothing really blocks issue B from proceeding other than your process.

I seem to recall that this chart won't show anything until "x" sprints but can't recall the number. How many sprints have been completed? I assume the Sprint report is displaying data for all sprints? Has the workflow defining the board changed at any point?

Can you try the following... "Epic Link" not in (ITSGP-403; ITSGP-396; ITSGP-387) OR "epic link" is empty

Hi @TH , have you looked into the new Forms feature - what-are-forms 

The behavior is indeed as expected. The idea is to not change OE. It represents the original baseline plan. In the case of replanning this is captured by adjusting the remaining time rather than letting it be automatically calculated when work is logged.

There are a number of ways to do this, it depends on how you want to present the data. One thing I am wondering is if the calendar gadget is available for JWM. While that gadget doesn't give you the details it does present a nice calendar view to show you when for instance employees start date. If you couple this with a…

Can you check with your organization admin to see if they can reproduce what you're seeing? Otherwise maybe some screenshots here would help me assist further. Basically, if you are indeed a project admin for the project you are working on and you can go into project settings then you should be presented with those screens…

are you able to reproduce on multiple browsers? there are some admin tasks unavailable to a project admin but I don't think that is what we are dealing with here.

are you using a custom email for email requests? If so can you login an find "unread" emails? If you go to project settings > email requests is there a view logs link? if so are there any failures around the time of the email requests that were not processed?

Hi @Jill Isaacs , welcome to the Community. To configure your email channel go to Project settings > Email requests. you can simply use the Atlassian provided email (one per project) or use your own custom email to handle inbound emails. You can get more info here - how-do-customers-send-requests-by-email . To be clear…

sorry i now understand this is associated with Xray which I don't have experience with so unsure I can help. That said the error messages seem to direct you to the issues, e,g. missing action which is apparently required. if you are providing the action then the mapping might be off.

You could create automation on both sides to update the other side but as Dirk mentions this will be messy. you would trigger on various update and send an email to the other JSM email address (properly forming the subject is key here, i.e issuekey: summary)

There isn't a solution OOTB. Look to the Marketplace for options if indeed addons are an option.

Assuming you have Premium this article might help - creating-collections-for-premium-workspaces 

Hi @Anish Rajukumar , OOTB there isn't a "clean" way of doing this. You might be able to achieve some basic integration using emails and Automation. You could also use the APIs but I doubt your customer would be up for that. Finally, I have looked into exalate-jira-issue-sync addon and it seems nice however it requires…

Thanks for sharing Jimmy!

Hi @Santosh Raman , welcome to the community. First let me say that this is an often asked question in the community and there are lots and lots of posts about this. You basically have two options for forcing the resolution field. The first is to simply statically set it on the transition to any done category statuses. The…

Hi @Magdalena Bendowska , as this is a public domain I would advise against sharing private emails. With that said, if all other users are getting the invitation then my first guess would be that it is ending up in this individual junk folder. Another possibility is that the server is somehow blocking the email.

Hi @Sundar G , welcome to the community. could you provide more info? I think you are asking for the following but not sure... If a link is added to an issue of type "blocked" (and maybe blocked by ?) then send a message to Teams. is this correct? Now I don't get the part about project restriction. Certainly you can do…

Why not create the second subtask when the first moves to done? You could do that with a separate rule the triggers when an issue transitions to done, conditions on it being a subtask. 

In JSM you can only have a single email per project which means a single Request type which is associated to a single Issuetype. Actually, in cloud you can have two emails (one custom and one from Atlassian). So, OOTB you cannot create multiple issuetypes via email. as @justindowning mentions you would need to consider a…

Really enjoyed reading the different answers and intros here. * One highlight you experienced in this 2 years (are you a victim or Hero)? getting the various teams to adopt Confluence == Hero 2. What is that "aha moment" you cherish for life? The ability to collaborate in real time with multiple editors. 3. What's your…

@Latha Krishnan , welcome to the community. We definitely will need some more information to be able to assist further. Could you paste in an example of your csv? Just the header and a single row of data is all that is needed. As Tim requested, also include the air message that you're receiving. How many rows are you…

Hi Serena, welcome to the community. Yes you should be able to do this and here are some quick guidelines to consider. I'm happy to work with you in more detail on this should you get stuck. The image below was just a quick test I threw together to illustrate the key components. Your trigger is going to be on value changes…

there is no OOTB solution to optionally require a field be updated based on another field being edited. you could use automation to update the Component based on the value entered in the other field.

you wont see linked issues summed up. This only occurs for stories with sub-tasks.

@[deleted] , you may wish to watch an overview of Proforma for JSM here - Forms - Lightning Talk as a preview of things to come.

The new Proforma has been released/integrated into JSM project and is coming to Software projects eventually. For now you would need to consider an add-on application from the Marketplace . 

Hi Andrew, you would need to talk to the administrator or owner of the current Space.