Jack Brickey Expert

My theory here is that this is a shared workflow. If this is a shared workflow you will not be able to edit. You can make a copy then rename and edit then associate to your project.

Not necessarily in the order created but the order in UI. Rules can be reordered in the UI. Full disclosure, I have not tested this out for over a year and I'm working from memory. I suggest you create a simple test... create rule 1 - issue created, add comment "first rule" create rule 2 - issue created, add comment…

Hi @Jordan Pearson , welcome to the community. have you seen this article? I think it does a good job of explaining the chart.

If you are using automation for Jira then rules that have the same trigger will run fro top to bottom. Rules can trigger other rules if the first rule's action causes the second rule to trigger. For example... rule 1 - triggers on issue creation and has an action to set a custom field rule 2 - triggers when the custom…

Is this a CMP project? If so can you please share the details of your notification scheme? Also when testing this please be sure that you are not the agent and customer to avoid the fact that a user is not notified of their own updates (unless configured to do so). 

I love to start my birthday with some alone time to work on some projects (woodworking, etc.) and end the day with family & friends. Nothing too exciting, maybe grilling out and a cold beverage in hand.

I believe you would create the subtask from within the parent task/story not at the create issue level. Admittedly Advanced Roadmaps presents new behaviors which I do not use.

Thanks for the screenshot. The first obvious observation is that you are on a team managed project. This is shown in the bottom left-hand corner. The importance of this is that how the projects work and especially the boards. They are different from company manage projects. With that said let's dive in just a little bit.…

Hi Maria, Are these files attachments and if so can you not use the more button and go to attachments?

@Hannah O'Sullivan , please provide a screenshot of your project board, ideally full screen but certainly redact any sensitive data.

yes...forgot it was an add-on :-) Thanks @Dmitry Astapkovich _Colined_ 

Technically, underlying Jira behaviors treat tasks and stories the same. There is no difference, it is simply a name. It is left to the users to decide when they use one vs. the other. Stories are traditionally associated with agile methodologies and especially scrum. But you can just as readily use tasks.

Thanks it helps a bit but for sure dashboards aren't IMO great at capacity planning. Maybe consider an addon app or connect to PowerBI.

Yes, that would be my take away.

I suspect it's a cacheing issue and the reload is required to fetch the latest Data. One of the thing that would be interesting to test is to wait a good five seconds before clicking on back to search.

Hi @Jesper Artoft Funch , So it sounds like you are asking about a way to automatically update one issue based on another issues progress. Moreover you are linking these issues as related or something similar. Is that correct? Assuming so you certainly can use links and automation for this purpose. Have you attempted to…

Hi Rob, That is a very good question. At one point I recall understanding that Atlassian was going to automatically convert Legacy automations. However, I was scratching my head a bit on how that would actually work and I haven't heard any progress on that for over a year. I have been meaning to go in and convert the…

Hi @Shirley Vaughan , Original estimate isn't a field that can be selected here. I'm not sure how that would really make sense to be honest but maybe I'm missing your point. Imagine that original estimate could have hundreds of different values. Some issues could say 30 minutes some could be 15 minutes some could be three…

Correct. That gadget is a system wide gadget as an Introduction to using Jira and dashboards. What is your goal? Maybe the Rich Text gadget could be an alternative?

Hola @Ash Montaño , Desafortunadamente, hoy el cliente solo tiene la opción de descargar el archivo adjunto a través del portal. Hay una sugerencia abierta para esto que tal vez desee votar y ver - https://jira.atlassian.com/browse/JSDCLOUD-3371 

Please review the following articles. Be sure you are committing effort before starting sprint via Original Estimate. Be sure you are logging your time as the sprint progresses. View and understand the burnup chart - CMP View and understand the burnup chart - TMP 

Assuming that the user can then login via the URL the next question will be whether they receive notifications for any issues created. This point is associated with John Funk's input here, i.e. there may be some blacklisting factoring into the issue. Please let us know if the user is not receiving notifications for create…

I heard from colleagues that we should see the automation-forms support coming in the April timeframe. This could change but at least it is apparent it is active and near-term.

Hi @puttibarker , welcome to the community. No this is not possible and you really should not need/want to. what is your goal here?

If you are System admin or project admin then you can edit the notification scheme if not please contact your administrator to assist with this. If you are an admin I can help walk you through the changes.

Hi @Hannah O'Sullivan , welcome to the community. What displays on your board is defined by the underlying filter defines your board. So if issues for not showing that is most likely due to the fact that the filter is excluding those issues. Can you please share more information about your board, specifically the filter. I…

With the free tier plan you have a limit of how many emails can be sent. You will have to wait until the next day before this limit is reset. The alternative is to upgrade to a standard paid plan. The Free plan allows for 100 notifications and it includes customer and agent (system) notifications.

For test purposes could you try changing your trigger method. Maybe to something simple like comment added? I'm just wondering if the issue lies within the branch created trigger and would like to rule that out.

Hi @Pantham Akhil , have you reviewed this doc - jira-smart-values-date-and-time please share the automation that you currently have and where it might be stuck.

Not OOTB. There are addon solutions e.g. JETI, JEMH. well actually there is sort of an OOTB method. Automation allows you to send an email to a specific individual that doesn't result in a comment in the issue. However I can't imagine a solution that would make a lot of sense here. With that said maybe there's a path do…