Jack Brickey Expert

Hi Sandra, welcome to the community. So I'm still trying to understand what you're trying to visualize here. When you say you would like to see which Epics need the most attention how would that be measured? Would it be those with the most open stories or tasks associated with it or would it be a measure of story points or…

ok for that you would building automation that would look something like this... Trigger - issue created Condition - issue fields condition - Customer Release Note is empty Action - edit issue and set Customer Release Note to {{issue.Customer Release Note Title}}

True lasting friendships are so critical and often rare in our lives. It is great to hear that you have found this in David!

Marjorie, what a wonderful person to have by your side and a great example of someone that helps shape our lives. Thank you for sharing!

so how does this apply to your initial question about stopping the "auto-copying" tickets? I'm not exactly sure what you're question is and where you need help with this point.

Let me first ask, why do you need automation vs. simply the built in notification on Create? The reporter is included in that notification.

Hi @Rodrigo Xavier , what do you mean by leave the view of the ticket open? The ability to view an issue is managed through permissions. So if you want individuals to be able to see the issue they simply need to have browse permissions for that project. You will find permissions under project settings. Can you please…

i have not tried that TBH. I assume you have and it is not working?

you would need to create a custom date field for 'last comment' then use in Automation to compare to your 7d threshold. Personally I don't like this. Maybe you could consider last updated date?

That count should increment if the article is viewed from the portal. Is that not happening?

Are you using the "reply to customer" or simply making a public comment? If the latter please try the former.

Hi @Paul Hugg , welcome to the community. You could certainly consider this using automation. Unfortunately this will always be reliable since he will be relying on humans consistently entering the right keyword. So basically I'm guessing your automation would look something like this... trigger - issue created If/else…

Hi @Sue Hannan , have a look at this document if you have not already - insert-the-anchor-macro . Anchors has definitely changed in the new editor.

Hi @Himanshu Tiwary , this is rather odd. Please provide more details. How are you trying to create a page? Is this happening to others in your instance? Have you attempted this on a different browser?

Great. For sure Jira can work well for project management IMO but there are some traditional PM concepts missing.

Hi @Candy Tricia Khohliwe , I assume that what you are speaking of is cloning of issues. There is no automatic cloning of issues in Jira by default. So this leads me to believe that there is an automation that is doing this. First if you can give me more information about what's going on here I might be able to direct you…

Hi @Stephen Furlong , there isn't the concept of milestones in Jira roadmaps, at least not the free/standard version. There are addons in the Marketplace you could consider. If interested check these out https://marketplace.atlassian.com/search?hosting=cloud&moreFilters=freeStarterTier&product=jira&query=Milestones%20 

Hi @Sathyanarayanan Srinivasan , the only means would be manual. I would likely export the issues from the filters used in the gadgets and use excel for comparing.

Here are my troubleshooting steps suggestion.... * check https://status.atlassian.com/ * check different browsers * verify that others are seeing the issue * contact Atlassian support if it persists

Hi @Mela , These are system fields and are locked and cannot be renamed.

What does it mean to create and release versions? A version is a collection of issues that have been addressed and delivered or ready to be delivered to production. What effects does this have? No effect at all other than "labeling" your issues in a manner that allows you to view the data historically. Should values be…

Supondo que você seja um administrador, clique na engrenagem/engrenagem no canto superior direito, que o leva à seção de administração, selecione cobrança e, na página de cobrança, veja gerenciar assinaturas.

Hi @mustafa.turan , The pie chart works for me. Maybe you can explain a bit more about what you did and what the results are?

Great point on the negatives as they certainly can end up making a positive impact.

OK then you should be good to go to edit your board's filter. With that said it looks like you have a conversation going with Fabio now so no need to duplicate here.

If you are using a CMP project you certainly can. You basically add the following to your board's filter. AND type != Bug can you tell me what you see in the bottom left corner of your project screen? Team managed or Company managed?

You would not use "now" rather you need to use the duedate from the parent (trigger) issue. I think you want {{triggerIssue.duedate}} I'm not where I can verify this but maybe... {{triggerIssue.duedate.minusBusinessdays(3)}}

There is no such solution OOTB. Unsure of an addon solution but you might check the Marketplace.

In cloud there is breadcrumbs at the top that illustrates the page tree path. Is this not the case in server? The other possibility is if you use the Move page function it would illustrate the current parent I think. Also in clouds there is Page info under the more options.

Correct