Jack Brickey Expert

Hi @kranthi , to be clear the Community is a public user forum so we cannot access your instance. With that said let me try to assist. have you checked your email junk folder? If you go to your Jira instance does it offer for you to login with user ID and password? Have you reached out to your administrator for assistance?…

I took a quick look and found this - how-to-get-issue-key-copied-to-custom-field and via Automation- Copy-issue-key-to-custom-field-with-automationp 

what you might consider copying the parent issuekey into a custom field 'Parentkey'. I have not attempted but Automation may get you there. If not a scripting addon like Scriptrunner would. I think there are existing posts about this in the Community.

Hi @Nikhita Batra , for the benefit of others you are speaking of this document template - business-case-jira-software-presentation . I just gave it a try and I too have not immediately seen. It may take a bit of time but would expect it to be immediate. I will escalate to see if an Atlassian can assist.

Hi Lisa, I'm not sure what you mean by "migrate". I expect you mean you have captured the issues of a JSM project in a Kanban board. If you wish to capture the issues of another JSM project simply edit the boards filter to include the project. for example the board filter might look like this... project in (JSM1, JSM6)

Hi @Linh Dang , please share an image of edit mode showing the TOC and the the view mode without. Also, can you reproduce in other Spaces/Pages?

Firstly, OOTB Jira doesn't offer a tru checklist but there are lots of addon apps or you could consider using Sub-tasks. With that said this, to meet your goals you would need to anchor the checklist within an issue as you mentioned. You could certainly isolate the one issue into a dashboard gadget to bring more direct…

@Orry Wright-Larson , pleas let us know if this works or if have further questions.

Ah, I see and fair question. My guess is simply a more integrated solution.

Awesome! So now if you want to restrict the ability to transition the issue to the assignee follow the below instructions. * go to project settings > workflows * edit the workflow associated with your Issuetype * in diagram mode click the transition into DONE status * select Condition in the pop up on the right * choose…

Hi @Amrita , do you know that you are not using a CMP project currently? In the lower left corner it should tell you what type of project you're using team managed or company managed. Now, if you're using a team managed and you wish to switch to company managed then it isn't a painless process. Basically you create a new…

It is simply (?) a post-Mortem of an incident. You document what/when/where/how and improvements to avoid in the future. It is linked to your JSM incident for historical purposes. The article you referenced also leads you here - https://www.atlassian.com/incident-management/postmortem/templates 

Can you try this... project = "PROJECT" AND (comment ~ term1 OR comment ~ term2) AND status not in (Closed, resolved)

Hi John, unfortunately there isn't the ability to have default text in the description.

I would use Automation for this goal I think. you can't clone issues from on project to another when creating the project.

sorry...Company Managed Project = CMP vs. Team Managed Project = TMP. I'm not sure what you mean by your final sentence regarding tasks and subtasks. Any project can have those issue types if so configured.

no this is not possible. However you can create a project from one of the templates and change it however you wish and then you can use that project as a template for a new project. At least for CMP projects.

Hi @Andy Liesveld , welcome to the community. So you can't use historic operators with due date. However, you may be able to achieve your goal based on what you're saying but I'm not 100% sure on what you're attempting to do. Could you share your existing JQL and maybe explain a little bit more about what you're hoping to…

Hi @jbolton , links to KB articles are presented based upon what the user types in the search bar or when the begin to open a new ticket. It seems that maybe you were looking for a pinned KB article link? I don't know of any way to do that OOTB.

Good to hear. I was pretty sure that was where it was.

Você precisa ver se tem permissão Gerenciar sprints. Configurações do projeto > Permissões

Hi @Gnanabaskar , by default you have the following Validator options for field values... Field Required Validator Field must not be empty during the transition. Field has been modified Validator Field value must be changed during the transition. if the first is used and the field is not empty at the time of transition…

@Jonas Stenberg , that image seems to be from a board maybe? You need to be on the Advanced issue search. * Click into the search bar * select Advanced issue search * construct your JQL to retrieve the issue you wish to edit * Click on ellipses and choose Bulk change

Hi Dawn, you don't move a project to an Organization. You can add/remove an organization to/from a project via the Customer view.

None that I am aware of. You might consider the idea from Fabio though I expect it may no meet your requirements.

And if there are stories associated with an epic are those stories associated with an active sprint?

I wouldn’t say they are higher level. Rather they are independent and can be associated with multiple projects. 

Hi @Amrita , are you asking to find all issues marked Done by any user that is not the assignee? If so unfortunately that is not possible natively. You would need an addon app for this that extends the capability of JQL. Note, if your ultimate goal is to prevent this and you are using CMP projects then you can consider…

You would need an addon application in order to set permissions on fields. Check the marketplace for options. 

Ah. Yes that could explain it for sure.