Jack Brickey Expert

can you not enter any user as default. For example your own user?

what type of project is this? what administration level do you have? Where are you creating transitions?

Hi @Jan Šimek , TBH I do not know I have never played with decimal places in number fields. I did find the following... How-to-configure-JIRA-to-show-more-digits-for-the-custom-field JRACLOUD-26639 which is oddly marked obsolete.

Is the current project CMP or TMP. If the former then you can create multiple boards without duplicating issues. I'm not sure I understand the need to duplicate which could become unnecessarily complex.

Hi @Manju Choudhary , To manage issues you will need a project. However, it can be quite easy to create projects. Especially if your needs are rather straightforward, e.g. a workflow like to do > in progress > done. I would recommend considering a simple task management template using Team Managed Project.

Hi Bailey, It's hard to troubleshoot this without seeing the data. Might I suggest trying to recreate the mail handler from scratch?

Hi @msp , this post has a bit of age on it. Are you having a specific issue with your burn down report?

Hi Anna, so those are two different boards. Are you sure that the quick filters are defined on the kanban board that you show here? Could you provide a screenshot of your quick filters on that board?

Yes, I'm trying to understand what specific issue are these users experiencing? Are they able to see/access the board but not the QFs? that would be odd. Screenshots?

Hi @Anna Duncanson , welcome to the Community. Tell me a bit more about these read only users. I assume you are using CMP but may I ask if the board and QFs are covering more than one project? If so do these users have browse permissions to all associated projects? 

yes...what John said. :-)

Hi Fabio, You can't create a field that performs any mathematical functions. However you can use automation which does provide for these math functions. I recommend you check out the automation documentation here - jira-smart-values-math-expressions 

Definitely review the documentation that is the source of all currently supported automation triggers, conditions, Smart values, and actions.

You could consider using automation. Assuming you have a link to the issue in the other project then you could trigger on issue A changing and then change issue B copying the fields from issue A to issue B.

You could set up a daily scheduled rule and use JQL to check your condition. Something like this... status was closed ON startofday(-4) and status != closed

What do you mean by "download"? You can read all about Automation here - https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ 

Hi @Vivian Nogueira , Se você está perguntando sobre como gerenciar tickets duplicados, então isso é subjetivo. Aqui está o que eu gosto de fazer. Em geral, vou manter o problema inicial aberto, vincular todos os outros a ele e fechá-los como "duplicado" no campo Resolução. A exceção para manter o problema mais antigo em…

Likely yes. In one of your images the reporter was empty so using for automation would not give you the desired results.

Hi @Bartosz Goździk , welcome to the Community. First, it is worth noting that there are quite a few posts in the Community on this topic so you may wish to search the out to get additional ideas. Your goal can be achieved via permissions. The main thing you want to ensure is that they are not placed into a default role or…

This is not possible. Automation works on issues not projects.

For that by month view you will need to look outside of Jira. Options include an addon like easyBI or similar or simply export to Excel or Sheets and build the chart you want. your JQL might be something like this.... project = abc and resolutiondate >= startofyear(-1) and resolutiondate <= endofyear(-1) this would yield…

@Jan Šimek , when you create issues are you doing so from the create button? Assuming so do you have the reporter field on the Create screen. If you do not see it you might see ellipses in the upper right. If so please click and, if an option, choose find field. Search for Reporter and let me know results. 

But why use Automation? 

Ok then I'm not crazy then, at least not about this. I recall seeing previously so it must have been in the old issue view.

I don't understand why a scrum board falls short in the visualization for your team. That aside you can certainly create and use the two as you describe.

With Company Managed Projects you can certainly multiple boards. Can you elaborate on what you mean by "...but not with kanban..."? Are you using CMP? Have you tried to create both boards?

what exactly is not working? where you are getting stuck?

In CMP projects, yes there is a notification option for Comment edited as well as deleted. project settings > notifications

Thanks Nic. Question for you - under what conditions is Creator displayed on issues?

BTW, you should be able to reference the Reporter in Automation.