Jack Brickey Expert

From the image it shows >2w of logged time. Can you check the worklog tab on the issue?

Hard for me to say for sure without looking more closely at the data. I would suggest looking closely at the issues that are in question and assess what is unique about them. Particularly the history tab.

No worries at all. I like the answer you provided BTW.

hi @akirkwood1 , I have escalated your request so that an Atlassian might assist.

Update which date? Please explain more clearly what you are hoping to achieve.

Hi @Mario Amaya , Tasks and Stories are equal in the hierarchy scheme. Epic > Story/Task > Sub-task you have Add a child issue where you can add a sub-task but you cannot add another "create" button.

@Hannes Obweger - JXL for Jira , just an FYI. You should not add a link to your website in accordance to the Community guidelines. It is ok to link to the Marketplace listing,

I don't know of any exact product in cloud. The closest thing might be comala-document-control 

Can you provide more info? Matching what? Can you use Components and set Component Lead?

Hi @vishal kanoujiya , I am not familiar with Comala "List". Which Comala app are you using? What features are you looking for exactly? What is currently missing that has you searching for alternative?

you might consider the Activity Stream gadget.

is it possible that issues were removed from sprint? can you compare for previous sprints?

i would be interested in seeing the history of an issue being created thru the automation. BTW, what is the default status on issue created.

Hi @Sebastian Vargas , welcome to the community. You can find out which projects you have access to by clicking on the Projects link in the menu bar and view all projects. You can also use JQL to find all issues that are assigned to you or where you are a watcher. The below JQL will give you that. assignee = currentuser()…

It sounds like you might be using Access. Is that the case? Assuming so you might find the following of use - understand-user-provisioning . Either way revoking of licensed user is managed by the System or Org Admins. If you are not using Access this is done under settings > user management.

This generally occurs because you have a default role that your users are associated to when they are added. Furthermore this role is provided browse permissions to any number of projects. So be sure not to add these users to the general role. Managing the roles/groups that a user is associated with can be found under…

You cannot configure the heading.

I will note that while you could make this work it is only as reliable as your ability to get the approver to reply with very specific words. For example you would want to direct the response to be "approved" or "rejected". This would allow the automation to be reliable. You might consider other email handlers and see if…

It appears that your previous post mentioned above has been successfully resolved.

What email address is it sent to? Your old company address? I don’t understand why the old address is active and why you would have access. I believe you need to contact the Jira admin to have them address the issue. 

You could use Automation if the email response indicated “approved”. You could search last comment for Contains approved. 

would you mind pasting in your smart value details in text here and also the description? substringBetween works for me so ut has to be something unique in your description or smart value strings.

Quite odd but appreciate your updates here!

you could use a pie chart gadget to show issue by status or even status category. have you considered that? jql - project = ABC pie chart by status category: To Do, In Progress, Done

It is built in for CMP. I am unsure about TMP. I would need to test it out. 

Company Managed Projects vs Team Managed Project. You can find out which project you are using by looking in the bottom left-hand corner.

Assuming you are a system administrator please go into settings, user management and search for the user. If found you should be able to go view details by clicking on their name and then granting access as well as select the check boxes for the appropriate products. Once this is done you can check to see if they have the…

Phil, it looks like you are deep into the discussion with CJ and have accepted his input. LMK if there are still questions. 

lol...it happens. no worries this is a no-judgement community! ;-)

by default in TMP you get one board. Individuals could create a kanban board using a filter (e.g. project = mytmp and assignee = username. The board can be saved to a Location = the user's profile and a shortcut made on the sidebar.